# BVG Muva: Mobility for you — Connection to local transport

> On-demand rideshare service for flexible urban transportation and lift replacement. (iPhone/iPad app by Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts.)

- Source: https://appshunter.io/ios/app/bvg-muva-mobility-for-you/id1636304180 (this page in markdown: same URL + `.md`)
- Developer: [Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts](https://appshunter.io/developer/1092074591)
- Category: Travel, Navigation
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 125 MB
- Languages: American English, German (Germany)
- Released: 2022-09-13
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/bvg-muva-mobility-for-you/id1636304180/reviews.md

## What is BVG Muva?

Your connection to the local transport:

BVG Muva is your connection to Berlin's local transport system, offering a quick, affordable and comfortable ride through the city.

Simply order a BVG Muva via the app and we'll pick you up in a few minutes. 


The service includes two options.

Flexible Ride:

BVG Muva flexible ride is the ideal addition to public transport. With the BVG Muva vehicles Berlin becomes particularly flexible on the road. Because it gets there whenever you need it. Without a fixed timetable – simply on demand. You can either plan your entire trip, including public transport, using the app and get the best route suggested from start to finish or you can ride directly to your final destination with BVG Muva. Flexible rides are offered in parts of the following districts: Lichtenberg, Marzahn-Hellersdorf, Treptow-Köpenick and Friedrichshain-Kreuzberg.

Lift Substitute:

Lifts are broken, missing or there are non-functioning escalators? That can become a real problem for people with disabilities. From the end of 2024, the lift substitute will be available throughout Berlin- as required and without a timetable. You can find the current service area in the app or on the website.

This is how it works:

1. Download the app and register

Download the BVG Muva app, open the app and register with a few clicks or log in with your existing BVG account. That's it! Now you can use our service and get picked up.

2. Book a ride

Open the app and set your starting point and destination. If you activate the GPS function, your current location will automatically be suggested as the starting point. Once you have set the route, you can add luggage and passengers. Do you need a barrier-free pick-up? Activate the option in your profile setting and we will pick you up in a wheelchair accessible vehicle.

3. Get picked up

Once you've booked your ride, we'll be on our way to you. The app shows you exactly when you can expect us.

4. Optional: enter payment method

If a lift is broken, our service is free of charge. All you need is a valid ticket. For Flexible Ride, additional comfort surcharges will apply. For the payment, you can store a payment method and pay conveniently in the app. You can choose between PayPal, SEPA direct debit, credit card and cash. The app always shows you the total price in advance.

You still have further questions? 

For lift substitute you can contact bvgmuva1@bvg.de. 
For flexible ride please reach out to bvgmuva2@bvg.de.

## Key features

- On-demand ride booking
- Flexible ride option
- Lift substitute service
- Route planning with public transport integration
- Wheelchair accessible vehicle option
- Advance price display
- Multiple payment methods


## Frequently asked questions about BVG Muva

### What is BVG Muva?

BVG Muva is a mobility service in Berlin that offers on-demand rides. It functions as a flexible addition to public transport and as a substitute for broken lifts, providing convenient city travel.

### How do I book a ride with BVG Muva?

To book a ride, download and register for the BVG Muva app. Then, open the app, set your starting point and destination, and confirm your booking. You can also add details like luggage or request a wheelchair accessible vehicle.

### Is BVG Muva free to use?

The BVG Muva app is free to download and use. However, for the 'Flexible Ride' option, comfort surcharges will apply. The 'Lift Substitute' service is free of charge when lifts are broken, provided you have a valid ticket.

### What payment methods does BVG Muva accept?

BVG Muva accepts several payment methods for your convenience. You can store a payment method in the app and choose between PayPal, SEPA direct debit, credit card, and cash.

### Does BVG Muva have ads?

Yes, BVG Muva contains advertisements. As a free service, advertisements help support its operation and availability to users.

### What areas does BVG Muva cover?

The 'Flexible Ride' service is available in parts of the following districts: Lichtenberg, Marzahn-Hellersdorf, Treptow-Köpenick, and Friedrichshain-Kreuzberg. The 'Lift Substitute' service is planned to be available throughout Berlin from the end of 2024.

### How often is BVG Muva updated?

BVG Muva was last updated on January 26, 2026, with version 4.26.4. This indicates regular updates to improve service and add features.

### What is the age rating for BVG Muva?

BVG Muva has an age rating of 4+. This means it is suitable for children aged 4 and above, making it accessible for families.

## Version history (last 5 releases)

### 4.26.4 — 2026-01-26

Performance improvements and bug fixes.

### 4.26.3 — 2026-01-25

Performance improvements and bug fixes

### 4.22.6 — 2025-09-01

Performance improvements and bug fixes.

### 4.22.2 — 2025-07-21

Performance improvements and bug fixes

### 4.20.3 — 2025-05-15

Performance improvements and bug fixes

## Apps similar to BVG Muva

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Vem de Carona - Passageiro](https://appshunter.io/ios/app/vem-de-carona-passageiro/id1626831160) | — | Free | Travel |
| [FlexMobil](https://appshunter.io/ios/app/flexmobil/id1627268820) | — | Free | Travel |
| [Adapto.lu](https://appshunter.io/ios/app/adaptolu/id1576342600) | — | Free | Travel |
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| [Иремель - билеты на автобус](https://appshunter.io/ios/app/id1575593900) | 1.0 (1) | Free | Travel |
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## More apps by Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts

- [BVG Fahrinfo: Routes & Tickets](https://appshunter.io/ios/app/bvg-fahrinfo-routes-and-tickets/id284971745)
- [PROFILapp](https://appshunter.io/ios/app/profilapp/id996926766)
- [BVG Tickets: Train, Bus & Tram](https://appshunter.io/ios/app/bvg-tickets-train-bus-and-tram/id1232772818)
- [BVG Jelbi: Mobility in Berlin](https://appshunter.io/ios/app/bvg-jelbi-mobility-in-berlin/id1451106402)

All apps by Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts: https://appshunter.io/developer/1092074591

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*