# BVG Tickets: Train, Bus & Tram — Buy a ticket to travel Berlin > Official app for buying Berlin public transport tickets. (iPhone/iPad app by Berliner Verkehrsbetriebe (BVG) - AöR.) - Source: https://appshunter.io/ios/app/bvg-tickets-train-bus-and-tram/id1232772818 (this page in markdown: same URL + `.md`) - Developer: [Berliner Verkehrsbetriebe (BVG) - AöR](https://appshunter.io/developer/1092074591) - Category: Travel, Navigation - Price: Free - Rating: 4.60/5 from 1,828 App Store ratings · 435 written reviews indexed - Age rating: 4+ - Requires: iOS 17.6 · 83 MB - Languages: German (Germany), American English - Released: 2018-02-14 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bvg-tickets-train-bus-and-tram/id1232772818/reviews.md ## What is BVG Tickets? BVG Tickets is the official app for purchasing public transport tickets in Berlin! With BVG Tickets, you can buy tickets for trains, subways, trams, and buses directly from the official source. Purchase and download your tickets in the app and travel easily throughout Berlin. Whether you’re a local or a tourist, BVG Tickets has the right option for you. Fast, simple, and always convenient! What’s new? The BVG Ticket app has been upgraded! With a focus on refinement, the app has been optimized to enhance your experience. Familiar features remain, while key areas—especially the design—have been refreshed and improved. Check it out and see the difference! How does the BVG Tickets app work? - Download the BVG Tickets app - Login or register a new account - Connect your payment method - Select your desired ticket - Purchase your ticket - Download it instantly and save it to your app or wallet - done! Please note: BVG Tickets is solely for purchasing public transport tickets. For travel routes and connection details, please download our BVG Fahrinfo app. Pay for your tickets on the go: Skip the queues at stations and ticket machines! Simply link your preferred payment method—credit card, SEPA direct debit, Apple Pay or PayPal. Available tariff zones: • Berlin AB • Berlin ABC (C area includes, for example, Potsdam and Berlin Airport BER) All it takes to buy your next train, tram, bus, or subway ticket is to register with your email, password, and name—then you’re good to go! Already have a BVG account? Perfect! Just log in and start purchasing tickets. Do you already have a BVG account? Then you don’t need to register again! You can use your current account information to log in and purchase tickets. Tickets available on the BVG app: • Monthly pass (AB) • 7-Day Card (AB) • Monthly Ticket for Trainees (AB) • Berlin Ticket S (AB) • 4-Trip Card • 24-Hour Ticket • Single Ticket • Short Trip Ticket • Connection ticket • Tourist Tickets • Bicycle Ticket No matter where you’re headed—whether to Schöneberg, Kreuzberg, Neukölln, or Prenzlauer Berg—the BVG Tickets app has you covered. Just buy the ticket that fits your needs and get going! Save time, travel faster: Purchasing your Berlin public transport tickets through the BVG Tickets app means no more waiting in line. Enjoy faster, easier ticket buying, and skip the ticket counters and machines! Store your ticket in the app or in Apple Wallet - fast and easy! Make it easy on yourself: load your ticket into Apple Wallet and save yourself the hassle of searching in the app. You'll have it right at your fingertips when you check in. Pull out your phone, open your Wallet and go through security in seconds - no hassle. It couldn't be easier! We value your feedback: We love hearing from our users! For feedback or assistance, reach out to us at appsupport@bvg.de and we’ll respond as soon as possible. Accessibility disclaimer for the BVG Tickets app: https://www.bvg.de/en/subscriptions-and-tickets/all-apps/ticket-app/accessibility-disclaimer-ios ## Key features - Official public transport ticket purchasing - Tickets for trains, subways, trams, and buses - Download and store tickets in-app - Multiple payment options (credit card, PayPal, Apple Pay) - Support for various tariff zones (AB, ABC) - Variety of ticket types available - Add tickets to Apple Wallet ## What do users think of BVG Tickets? Overall sentiment: negative **Pros** - ✨ Practical and convenient - 🚀 Smooth and fast - 💳 Supports Apple Pay - 🗺️ Helpful for navigating Berlin **Cons** - 🐛 Buggy and unreliable - ⏱️ Slow ticket activation - 💰 Charges for tickets that don't work - 🤔 Confusing user experience **Commonly reported bugs** - Tickets disappearing from the app - Payment issues and failed transactions - Geolocation and station detection problems - Crashes and app instability **Most requested features** - Ability to cancel or refund tickets - Improved offline functionality - Better error handling and notifications - Integration with Apple Wallet ## Recent user reviews (10 of 435) All indexed reviews: https://appshunter.io/ios/app/bvg-tickets-train-bus-and-tram/id1232772818/reviews.md ### 1/5 — Doesn’t load payment methods… *2026-08-16, version 2.0.30* Doesn’t load payment methods… ### 5/5 — App works well *2026-08-03* The app works well in English except for the ticket names and explanations remain in German. Not so helpful. **Developer response:** Thank you for your feedback. We are currently working on introducing bilingual ticket names and explanations in the app, and this improvement will be available in a future update. Thank you for your patience and for helping us improve the app. ### 1/5 — Constant problems *2026-08-03, version 2.0.30* Should be convenient but it’s always full of problems. Won’t take payment, tickets disappearing. The app is unusable. ### 1/5 — Can’t even login *2026-07-31* What’s the whole point of having an app if the login button doesn’t even work? In all pages i tried the login button. I also tried to quit the app and reopen. Nothing ever happens when i press on login. Cant do anything. Not logging in means you can’t even buy a ticket and the whole app is useless **Developer response:** Thank you for your feedback. We're sorry to hear about your experience. Login and ticket purchase are working as expected, so this may have been a temporary or device-specific issue. Please make sure you're using the latest app version and try again. If the issue persists, our support team at appsupport@bvg.de will be happy to help. 💛 ### 1/5 — Delay activation of Welcome to Berlin ticket *2026-07-24, version 2.0.30* Purchased a 48 hr Welcome to Berlin ticket before arriving in Berlin. It activated immediately vs giving me the chance to activate or validate it later. Tech support was no help. Poor user interface for a very common purchase option! ### 1/5 — Do not trust or get a fine *2026-07-17, version 2.0.29* As soon as I arrived at the airport, I took the first train to get to central Berlin. When I tried to buy a ticket on the app, it was impossible to add a payment method, so I had no way to purchase my transport ticket. I explained the situation to the inspectors, but they would not listen or show any understanding. The result: a €60 fine for a malfunction that was clearly not my fault. This is unacceptable! ### 1/5 — 4-trip tickets disappear and login is broken *2026-07-16, version 2.0.29* I usually buy the 4-trip tickets, but lately, the remaining tickets disappear right after I validate the first one. Following advice from other reviews, I uninstalled and reinstalled the app, but now I can't even log back in due to a "Service unavailable" error. It is very stressful to rely on the app when commuting. If a ticket inspector comes onboard, they won't wait for a technical error to be resolved before issuing a fine. I really hope the development team can look into these issues and fix them soon. ### 1/5 — login broken *2026-07-16, version 2.0.29* after the last update login doesn’t work ### 1/5 — No longer working *2026-07-11, version 2.0.27* Used to work fine now I can’t access my tickets or buy new ones it just doesn’t load anymore ### 2/5 — 4-trip ticket didn’t work *2026-07-09, version 2.0.27* Bought a 4-trip ticket, tried to redeem one for a trip, but it didn’t work. I tried speaking to the support bot, but it couldn’t give me any useful information. As well as a customer support worker in information machine — didn’t speak English and didn’t have any information at all. Another worker just told me to buy a regular ticket. So my problem remained unsolved. 2 stars for working before, but it is a basic requirement for an app. Would like to have my money back because of complete incompetence of the staff and unsatisfactory service. ## Frequently asked questions about BVG Tickets ### What can I do with the BVG Tickets app? The BVG Tickets app is the official platform for purchasing tickets for Berlin's public transport system. You can buy tickets for trains, subways, trams, and buses directly within the app. Once purchased, tickets are downloaded and stored within the app, ready for your travel. ### What types of tickets are available? The app offers a wide range of ticket options to suit different travel needs. This includes monthly passes, 7-day cards, trainee tickets, single tickets, short trip tickets, connection tickets, tourist tickets, and even bicycle tickets. Various tariff zones, such as Berlin AB and Berlin ABC, are also supported. ### How do I pay for tickets? You can easily pay for your tickets by linking your preferred payment method. The app supports credit cards, SEPA direct debit, Apple Pay, and PayPal, allowing for quick and convenient transactions without needing to visit ticket machines. ### Can I store my tickets for easy access? Yes, purchased tickets can be stored directly within the BVG Tickets app. For even quicker access, you can also add your tickets to your Apple Wallet. This allows you to easily present your ticket for checks without needing to open the app. ### Is this app for route planning? No, the BVG Tickets app is solely for purchasing public transport tickets. For planning your travel routes and checking connection details, you will need to download the separate BVG Fahrinfo app. ## Version history (last 5 releases) ### 2.0.31 — 2026-08-24 We've made the app more convenient for you: • Faster start stop selection: Your last three departure stops are now saved and available instantly the next time you search. • More transparency for the Deutschlandticket: Before purchasing, you can now see how long the ticket will remain valid during the current month. • Plus: We've made various technical improvements and optimizations behind the scenes. ### 2.0.30 — 2026-07-21 • Optimized subscription purchase process • Improved display of the 4-trip ticket in the ticket history • General stability and performance improvements ### 2.0.29 — 2026-07-13 • Optimized subscription purchase process • Improved display of the 4-trip ticket in the ticket history • General stability and performance improvements ### 2.0.27 — 2026-05-06 • General stability and performance enhancements ### 2.0.24 — 2026-03-23 • Improved reliability of stop display. • Preparation for additional payment methods. • General stability and performance enhancements. ## Apps similar to BVG Tickets | App | Rating | Price | Category | | --- | --- | --- | --- | | [Trainline: Cheap Train Tickets](https://appshunter.io/ios/app/trainline-cheap-train-tickets/id334235181) | 4.9 (9,793) | Free | Travel | | [Busbud: Bus & Train Tickets](https://appshunter.io/ios/app/busbud-bus-and-train-tickets/id569615989) | 4.8 (4,873) | Free | Travel | | [BVG Fahrinfo: Routes & Tickets](https://appshunter.io/ios/app/bvg-fahrinfo-routes-and-tickets/id284971745) | 3.7 (144) | Free | Travel | | [Greyhound: Buy Bus Tickets](https://appshunter.io/ios/app/greyhound-buy-bus-tickets/id931612822) | 4.8 (232,450) | Free | Travel | | [Wanderu: Bus & Train Tickets](https://appshunter.io/ios/app/wanderu-bus-and-train-tickets/id962532589) | 4.7 (5,616) | Free | Travel | | [redBus: Bus, Train Booking App](https://appshunter.io/ios/app/redbus-bus-train-booking-app/id733712604) | 4.7 (7,008) | Free | Travel | ## More apps by Berliner Verkehrsbetriebe (BVG) - AöR - [BVG Fahrinfo: Routes & Tickets](https://appshunter.io/ios/app/bvg-fahrinfo-routes-and-tickets/id284971745) - [PROFILapp](https://appshunter.io/ios/app/profilapp/id996926766) - [BVG Jelbi: Mobility in Berlin](https://appshunter.io/ios/app/bvg-jelbi-mobility-in-berlin/id1451106402) - [BVG Muva: Mobility for you](https://appshunter.io/ios/app/bvg-muva-mobility-for-you/id1636304180) All apps by Berliner Verkehrsbetriebe (BVG) - AöR: https://appshunter.io/developer/1092074591 ## Related topics [berlin](https://appshunter.io/ios/topics/berlin) · [bvg](https://appshunter.io/ios/topics/bvg) · [berlin metro](https://appshunter.io/ios/topics/berlin-metro) · [berlin trains](https://appshunter.io/ios/topics/berlin-trains) · [bvg ticket app](https://appshunter.io/ios/topics/bvg-ticket-app) · [zvigerauto tickets](https://appshunter.io/ios/topics/zvigerauto-tickets) · [berliner verkehrsbetriebe](https://appshunter.io/ios/topics/berliner-verkehrsbetriebe) · [berlin transit](https://appshunter.io/ios/topics/berlin-transit) · [berlin train](https://appshunter.io/ios/topics/berlin-train) · [bvg app berlin](https://appshunter.io/ios/topics/bvg-app-berlin) · [berlin arts](https://appshunter.io/ios/topics/berlin-arts) · [german train](https://appshunter.io/ios/topics/german-train) · [berlin subway](https://appshunter.io/ios/topics/berlin-subway) · [gemeinde biebelried](https://appshunter.io/ios/topics/gemeinde-biebelried) · [nahbus tickets](https://appshunter.io/ios/topics/nahbus-tickets) · [berlin welcome card](https://appshunter.io/ios/topics/berlin-welcome-card) · [bvg fahrinfo](https://appshunter.io/ios/topics/bvg-fahrinfo) · [bvg jelbi](https://appshunter.io/ios/topics/bvg-jelbi) · [deutsche bahn navigator](https://appshunter.io/ios/topics/deutsche-bahn-navigator) · [vbb berlin](https://appshunter.io/ios/topics/vbb-berlin) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*