# Bwell Health — user reviews > 92 indexed App Store user reviews of Bwell Health by BYTECH NY, INC., rated 3.16/5 from 210 ratings. - Source: https://appshunter.io/ios/app/bwell-health/id1566290744/reviews - App overview in markdown: https://appshunter.io/ios/app/bwell-health/id1566290744.md - Rating breakdown: 5★ 95 · 4★ 13 · 3★ 13 · 2★ 8 · 1★ 80 ## What do users think of Bwell Health? Overall sentiment: negative **Pros** - 👍 Easy to use app - 🚀 Seamless integration with scale - 💡 Provides detailed health insights **Cons** - 🐛 Inconsistent data tracking - 🔍 Inaccurate body composition measurements - 🔧 Unreliable Bluetooth connectivity - ⚠️ Server connection issues - 🚫 Lack of customer support **Commonly reported bugs** - App crashes frequently - Date picker functionality broken - Unable to delete measurements - Registration process not working **Most requested features** - Allow custom weight goals - Improve data visualization - Add support for more devices - Sync data with Apple Health ## Newest reviews (18 of 92) ### 2/5 — Not iwatch compatible *2026-02-01, version 1.0.19* Why wouldn’t there be an iWatch App? ### 3/5 — Score rating is biased *2025-12-31, version 1.0.19* It’s cool that it has different types of information that’s very beneficial. However, it favors low weight over heavy muscles. Someone with low body fat and less muscle would score higher than someone with a good amount of muscle and body fat. Ignore the scoring system. It’s outdated. ### 2/5 — Measurement is good, processing is bad. *2025-11-26, version 1.0.19* Statistical processing is presented terribly: 1- the results of daily measurements are shown from the first readings, but I think everyone is interested in the latest measurements. 2- there is no possibility to download an array of measurements for self-processing. 3- no response to EMAIL. ### 2/5 — Fair *2025-08-29, version 1.0.18* Works fair. Won’t update body fat rating. No update s for years. ### 3/5 — Nice app but …. *2025-07-30, version 1.0.18* I like the app it’s very informative works well with the Bwell scale, but it would be nice if the app would work with other products, which I can understand is not always in the best interest of a company. Try to sync the app with the equate blood pressure monitor and the app couldn’t sync. no help from customer service. Otherwise it is a nice app and it works well with the bwell scale made by the company. ### 3/5 — Body Fat % fails *2025-04-22, version 1.0.18* I used this app and the associated scale for over a month. However, the body fat percentage never changed even though I lost 10 pounds I failed to see how that actually occurs where your body fat percentage doesn’t change when you lose weight. Though considering that the app hasn’t been updated in over two years, I can see why. ### 2/5 — Server connection issues *2025-04-01, version 1.0.18* I used this app to log health info but when I went to check the info in order to record it, it kicked me out the app and has been saying server issues ever since.. I even tried on other devices and still having the same issue. ### 3/5 — Works Great *2024-09-27* The app works great and is easy to use and set up on an iphone. I only have the scale, so I’d prefer the other device sections would not show on the dashboard. But, the info and trends and other sections of the app all provide great measurement info. Within the supporting info, some are lacking a high-low range to help us know where we fall in the range. The weekly weight trend needs to provide dates. I have no idea what that format is indicating, and I don’t know why all the trends flow backwards to current date rather than forward as they should be doing. ### 2/5 — Can not be paired *2024-09-13, version 1.0.18* The app keep saying to turn Bluetooth on when that’s already on. Can not just go through that page in the app to proceed with pairing the “smart” scale. Wanted to use the app just to keep record of my weight. ### 3/5 — The way the app is set up. *2024-09-05, version 1.0.18* It is only in dark mode I would like to see it in light mode. “Ex” white background. And your trends reads right to left which is annoying. If you want your last 2 stars the fix the issues. ### 3/5 — Why the history data is so dark, I can’t see anything! *2024-08-03, version 1.0.18* The scale is good, though I wish it can provide more data. However I know what data it provides before I bought it, so it’s not an issue. The biggest issue for the app is when I try to view the data from history, background for the values are black that I can’t see the values at all. Can you change a color please? I really want to view those historical data. ### 1/5 — Error with the server *2024-07-19, version 1.0.18* Wow wow it’s been 2 years and. No update this app it’s dead ### 1/5 — Sends analytical data to Tencent in China *2024-06-14, version 1.0.18* Tencent is a Chinese cloud computing platform that is known to be complicit in Human Rights Violations. Having this app on your phone makes YOU and YOUR data a product that is for sale. It’s cheap because YOU are the product. If you say “I have nothing to hide” that’s not the point. Tencent will profit from your data, and is frankly a threat to the security of free nations. Don’t do it. ### 3/5 — Trends does not show latest data. *2024-05-05, version 1.0.18* Simple fix, when you go to trends, it should default to most recent uploaded data. As it is, I have about 9 months of data and I have to slide to the left several times to load the data. ### 1/5 — Only thing that works is the weight *2024-04-05, version 1.0.18* Date picker does not work. Pick a date and it goes to the day before like others have said. Age, does not display and age. No body score, no bmi. The only thing is displays is weight. Nothing more. ### 1/5 — Very bad measurement representation *2024-03-27, version 1.0.18* The x axis is backwards and you have to scroll to get to the latest measurement. Idk how this could be worse outside of not updating data at all. Time series need to be left to right and it should show me the current measurement immediately without having to scroll. ### 1/5 — Updating weight *2024-03-10, version 1.0.18* I have lost over 10lbs since the last time I weighed. The scale definitely works, the app refuses to update with my weight. I tried multiple times with my phone right beside the scale and all. This is an issue that hopefully can soon be resolved. ### 1/5 — Horrible Customer Service *2024-02-28, version 1.0.18* I was not paying attention and my cat went on the scale and updated my app. There seems to be no option for deleting a measurement via the app. I tried going online and that failed as well. Tryi by to contact this company is a joke. The form on their website does not work, I have emailed them and when you call, it just rings and sends you in loops. This weight loss journey for me has been tough and I want to rely on having an updated measurement when I step on the scale. It seems that I have to start over and I will be having to write everything down or just get a different scale. I should have looked at reviews before buying this. Don’t be a fool like me! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bluetooth Doesn’t work *2026-04-18, version 1.0.19* Keeps telling me to turn on phones Bluetooth, won’t find the scale, I can pickup stuff from the neighbors devices but not this scale right in front of my phone. ### 1/5 — Won’t connect to blue tooth. *2026-03-08, version 1.0.19* I created an account but my Bluetooth won’t sinc with the Bwell scale. I stepped on the scale and tried pairing my Bluetooth and it never connected. ### 1/5 — Not Usable *2026-01-15, version 1.0.19* Why would the app not he able to detect that my bluetooth is on on my device? Seriously? Who coded this? Unusable app, should be grounds for a refund. ### 1/5 — App stopped working *2026-01-06, version 1.0.19* App stopped working out of the blue stopped recognizing my information and making everything i own no longer usable ### 1/5 — The scale is great the app is terrible *2025-08-01, version 1.0.18* This app is terrible. My clients (eapecially female) hate the app stating overweight, heavyweight, etc with no reason to be found in company info. Personally, I am 5’10” 199.4 and 18.2% body fat. The app “status” states I am overweight. I know I am not so I don’t care. But I cannot refer this to my clients as they already have poor health/food relationships and they get caught up in the status. This designer pf the app did a terrible job including status based on BMI only ### 1/5 — Can’t log in *2025-05-19, version 1.0.18* Have tried multiple times to create a account. Will not send code ### 1/5 — Terrible design and execution *2025-04-19, version 1.0.18* This app constantly displays wrong information. The graphs are broken and do not show “bar charts” in the right order. Data bars are lower when they should be higher, etc… just poor coding. Terrible execution. ### 1/5 — Server always down *2025-04-13, version 1.0.18* Can’t open the app because the server is always down. Other recent reviewers say the same. Is this out of support? If so, is the body scale worthless now? I’ve submitted a support request as of April 13, 2025. ### 1/5 — It log me out *2025-04-01, version 1.0.18* Used it this morning then it log me out. It says the server connect timeout. (-1001) They need to fix it. ### 1/5 — Services offline *2024-10-07, version 1.0.18* For weeks not able to connect to login so absolutely useless ## Most praised reviews (10 highest-rated) ### 5/5 — Please fix the font color in history *2023-08-27, version 1.0.18* The app works great with no technical issues at all. Can you please fix the history pages under info? The numbers are barely visible due to the black background and the dark color font of the numbers. Thanks! Otherwise, I’m enjoying the app and the scale! ### 5/5 — Works Great *2023-01-02, version 1.0.18* The app works great and is easy to use and set up on an iphone. I only have the scale, so I’d prefer the other device sections would not show on the dashboard. But, the info and trends and other sections of the app all provide great measurement info. Within the supporting info, some are lacking a high-low range to help us know where we fall in the range. My only complaint is having to actively use the phone app while stepping on the scale and watching both screens at the same time—Not easy to do at all. ### 5/5 — Great app *2022-11-17, version 1.0.18* You have to have the app open when taking measurements but other than that I love it because it synchronize with apple health ### 5/5 — Great app *2022-06-25, version 1.0.17* The app works well for me and I like the 12 body measurements it displays. ### 5/5 — WORKS WELL WITH B-WELL SCALE *2022-05-11* This app works great with my B-WELL scale for my purposes. I use it to track my weight. The app has a “Trend” function that lets you see daily, weekly and monthly trend lines. Tap a date or period and it gives your change in weight, body fat changes from the prior period. A very useful feature is to choose your own weight goal to the pound. Your goal weight is represented by a dashed red line running horizontally so you can see your progress. ### 5/5 — No issues *2022-01-27* I’m not sure what everyone else has happening. But I was able to register my account and log in with absolutely zero issues. Been using the app for a month now with no problems connecting to my devices. Love the app and especially the scale ### 5/5 — Works great! *2021-11-10* I didn’t have any problems getting the app to work on my iPad. I’m using the app with their smart scale and so far no problems. The app is very useful and gives a lot of info with the scale. ### 4/5 — At first it works *2026-03-25, version 1.0.19* This app will not let me change it ,I weight myself every morning and it will not change I very unhappy with this one ### 4/5 — Mini Thermometer *2024-12-01, version 1.0.18* Online it says I can pair the Mini Thermometer and send you to this app. However it’s not on this app. So can you pair it or no? ### 4/5 — Wish we could set our OWN goals *2023-01-09, version 1.0.18* So far happy with the app, wanted this scale because reading reviews online it seemed this would work for me. But one thing I do not like about the app is that even by what my dr wants my goal weight to be for me to be healthy with my family history and body type, this apps goal weight would have me be highly anorexic to the point I’d be the size of a prepubescent child! We should be able to set our own goal weight. It doesn’t account for genetic makeup, body structure and what our drs recommend for us. By the logic of this app along with diet and exercising I’d have to not have any muscle, get surgery to have absolutely no female presence (naturally curvy both sides of family even thin ones) and take away half of my bones along with metal rod from childhood injury to MAYBE be close to the target weight the app wants me to be. Other then that issue I feel this app is easy to understand and use. I look forward to using this on my weight loss journey. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*