# BWH Plant Co — user reviews > 95 indexed App Store user reviews of BWH Plant Co by BWH PLANTCO LLC, rated 4.90/5 from 2,343 ratings. - Source: https://appshunter.io/ios/app/bwh-plant-co/id1557369775/reviews - App overview in markdown: https://appshunter.io/ios/app/bwh-plant-co/id1557369775.md - Rating breakdown: 5★ 2,254 · 4★ 62 · 3★ 10 · 2★ 5 · 1★ 12 ## What do users think of BWH Plant Co? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Great flash sales - 🌱 Excellent for plant lovers - 💯 Loving the app so far - 📦 Plants arrive in great condition - 🤩 Adorable plants - 🛒 App makes ordering easy - 🥰 Love buying plants from this company - 🔍 Easy to navigate - 🌱 Huge part of my plant collection - 🌱 Go-to plant shop - 🌱 Stunning plants - 🌱 Best plant selection and quality - 🌱 Well-packaged, healthy plants - 🌱 Excellent customer service - 🌱 Plants growing and healthy - 🌱 Great packing and delivery - 🌱 Affordable and beautiful plants **Cons** - 🐛 Numerous dead and dying leaves - 🐛 App glitchy and hard to navigate **Commonly reported bugs** - Cart issues - immediately goes to checkout after adding item - Rewards system not working properly **Most requested features** - Add 'continue shopping' or 'back' button after adding to cart - Add option to filter 'in stock' plants ## Newest reviews (18 of 95) ### 5/5 — Happy with purchase *2026-06-22, version 10.4* My plants came and were very beautiful and happy. ### 5/5 — Great healthy plants *2026-06-21, version 10.4* Plants arrived in great shape ### 5/5 — One of the best online plant vendors around *2026-05-28, version 10.4* These folks take great painstaking care to grow healthy and happy tropicals and it shows. Every plant I’ve ever ordered from them— and let me tell you, it’s been A LOT—all of them have arrived extremely well-packed and healthy minus some yellowing of a leaf or two due to moisture lost in transit, which is bound to happen anyway in the hotter/colder months. Don’t hesitate! BWH is amazing and the selection is huge! Plus, their rewards program has phenomenal perks, not to mention their regular and live sales that they run fairly often! Don’t think about it, DO IT. Download the app and sign up now! 😁 ### 5/5 — The bestselling plants *2026-05-23, version 10.4* I love this place so much! I don’t want to shop anywhere else. The most rare plants and elegant place to be for an event! ### 5/5 — Easy and Simple *2026-05-14, version 10.4* They made it fast and easy to find what I was looking for as well as checkout! ### 5/5 — Mosntera mint *2026-05-08, version 10.4* Very good and arrived in good condition ### 5/5 — Plants up north *2026-04-24, version 10.2* 2 years later and my plants are still alive up in Alaska! ### 5/5 — Healthy plants *2026-04-22, version 10.2* Overall nice plants ### 5/5 — Beautiful Plants *2026-04-22, version 10.2* BWH plants come so healthy and beautiful. They have big leaves and lots of growth points. ### 5/5 — LOVE *2026-04-21, version 10.2* Will never have a bad thing to say! Plants are packaged well, always come in good condition, and once it ships it arrives quickly! ### 5/5 — Love it *2026-04-19, version 10.2* Love the new plants and they came in perfect condition ### 5/5 — Happiness *2026-04-08, version 10.2* When you get to order plants and make your world feel calm. I love that they come by mail!!! ### 5/5 — Plants are always top quality *2026-04-04, version 10.2* We have great experience with BWH and customer service is also top notch! ### 5/5 — Great online plant shopping *2026-04-04, version 10.2* They had a great selection and great prices! Looking forward to seeing how the plants are shipped and packaged. ### 5/5 — new customer *2026-04-02, version 10.1* Just placed my order and excited to recieve my plants. Looks like a great company, ty. ### 5/5 — The best plant store *2026-03-30, version 10.1* I’m so glad to have found this plant store. I really like the plants I ordered; they’re healthy and beautiful. Also I believe I’ve found the best soil I will be using for my plants for now on. ### 5/5 — Top Notch *2026-03-29, version 10.1* I would never order plants from anywhere else but BWH plant co.! The absolute best!!! ### 5/5 — First purchase *2026-03-28, version 10.1* The app was easy to search and many great prices so I got myself 6 plants and will be returning soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — Numerous dead and dying leaves *2025-11-07, version 9* I have placed two orders. Both have been unsatisfactory. The first had 2 severely damaged leaves. The second had 1 fully brown leaf and brown spots on another 2. There was only one leaf which was not dead/dying/spotted. ### 1/5 — Be very careful with the rewards system *2023-09-17* Like someone else here said, I like support small business but once I find out the quality of the customer support, its a make or break for me. Hear are a few things I’ve learned about BWH: First shipping takes over a week and a half on all orders. Second the rewards system is a scam. I have literally received multiple emails for multiple reviews and photos I posted stating I earned 30 points each but my overall point amount remain the same. It will also deduct your points for rewards but not actually give you any rewards on your order. No way of keeping track either. The most disappointing thing (and I’ve ordered 5x over / 15 items here) is that the customer service is not supportive at all. I received one damaged order with two very expensive plants and they literally brushed it of by saying sorry this happened but the plants will recover - just cut some leaves off. And another order with a dead shriveled plant which again was dismissed. Mind you they claim to have “worry free” shipping for damages. I’m shocked at how poorly they treat customers. OH and btw… I uploaded multiple honest reviews for each plant With photos and they never posted it, so the reviews they choose* are only the positive 5 stars on the app. Very unethical way to run a business. ### 2/5 — Not blown away *2026-04-27, version 10.2* I have ordered twice and both times they were over the 10 day promise. My monstera mint was so tiny it should have been in a 2” pot. Definitely not 4” worthy. Haven’t gotten my next order yet so tbd. ### 2/5 — Better options *2022-12-14* I always try to support a small business and doing so while using their apps. But in this case I had done my due diligence, was prepared for a drop, had a cart ready in the app got a notification that the item had dropped, but in the app it was still out of stock. When I actually searched on the physical website, it showed that item in stock. I should’ve known that the website was superior and have just logged in directly through there, but the app is very user-friendly. This particular drop never even showed in the app as “in stock” it continually showed out of stock while being in stock at the secondary source, and the other item showed in stock, but then when you tried to check out, it would show it was out of stock, I continued trying to check out for over 20 minutes and was finally able to check out with my cart and a pre-order and I have no idea how they’re going to handle this because there is obviously a quantity oversight issue and a app issue. I don’t know if the app is lagging or if the website gets priority but it definitely did not go as they suggested it should go in their IG stories leading up to the drop. ### 3/5 — Please make an option to filter “In Stock” *2023-09-01* Just made my 1st order and haven’t received my babes yet but I’ve heard great things so I’m hoping they’re as good as the reviews. However, PLZ make an option for filtering out only plants that are currently in stock. Omg. I had to scroll through hundreds and plants listed in order to select the ones I wanted. ### 3/5 — Not sure if I needed an app *2021-05-21, version 1.2* Don’t know if I needed a dedicated app just for placing an order ### 4/5 — Patiently waiting *2026-05-25, version 10.4* Can’t wait for my new plant babies… ### 5/5 — Best plants! *2026-08-13, version 10.4* Best packaging and selection. No damage!! ### 5/5 — Wonderful! *2026-08-08, version 10.4* I have ordered several plants from BWH Plant Co, and every order, every plant has perfect! The plants are packaged well, little to no damage, and I am able to start enjoying them without having to do anything more than let them acclimate to their new home. ### 5/5 — Trio star *2026-08-08, version 10.4* This was my first purchase and it did not disappoint! My plant arrived healthy and such beautiful colors. I will definitely order again! ## Most praised reviews (7 highest-rated) ### 5/5 — Great plants *2026-07-28, version 10.4* Have ordered a few times, all plants arrived in great shape and have held on! Got a ficus out of the mystery box ### 5/5 — Easy *2026-07-27, version 10.4* Easy set up and order. Excited for my new plants! ### 5/5 — Love my plant! *2026-07-05, version 10.4* It was nice and neat in the package. So unique ### 5/5 — Fantastic! *2026-07-03, version 10.4* Easy app to use and the plants are gorgeous! Excellent packaging for shipping! ### 5/5 — Plant mama *2026-07-03, version 10.4* Superior quality plants and packaged with care! ### 5/5 — Amazing plants! *2026-06-24, version 10.4* I’ve placed a few orders so far since I’ve discovered BWH, always impressed, always confident I’m getting healthy plants and shipped with great care. Every plant seems to grow beautifully straight from the box. It’s been a rare find but I’m so happy I’ve found them. The prices are always better here too. So thankful for my experience and can’t wait to keep shopping and showing my support. ### 5/5 — First time purchase *2026-06-24, version 10.4* New to the house plant game and building my family. Purchased a pothos for my main room and hubs office He reluctantly agreed lol --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*