# By Alexa Rae — user reviews > 87 indexed App Store user reviews of By Alexa Rae by By Alexa Rae, LLC, rated 4.91/5 from 4,741 ratings. - Source: https://appshunter.io/ios/app/by-alexa-rae/id1466107852/reviews - App overview in markdown: https://appshunter.io/ios/app/by-alexa-rae/id1466107852.md - Rating breakdown: 5★ 4,455 · 4★ 216 · 3★ 40 · 2★ 7 · 1★ 23 ## What do users think of By Alexa Rae? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Fast shipping - 💕 Friendly and welcoming community - 👗 High-quality and stylish clothing - 🤩 Entertaining live shopping experience **Cons** - 🔔 Excessive notifications - 🤑 Strict return/exchange policy - 💰 Expensive pricing for some items **Commonly reported bugs** - Incorrect charges on credit/debit cards - Customers blocked for disputing charges **Most requested features** - More night/loungewear options - Improved app functionality to show all color options ## Newest reviews (13 of 87) ### 3/5 — Great clothing *2026-08-07, version 5.0.0* I would just stick with the clothing when shopping with this boutique from now on ### 5/5 — You’ll never shop anywhere else! *2021-04-26, version 2.7.20* I stumbled upon Alexa last November during the pandemic and shortly after entering motherhood and what can I say, the girl does not disappoint. I shop with Alexa daily on the app! I guarantee you’ll love everything! ### 5/5 — Love this boutique *2021-03-15, version 2.7.20* They have beautiful clothes. I love that it is a couple running the business. They are both very sweet. Will continue to buy from them. ### 5/5 — Love shopping this Boutique! *2021-01-26, version 2.7.10* Alexa, Her nous and & Look alike sister are the greatest. They have live sales daily with free giveaways and descriptions of every item being sold. They have great clothes, shoes, jewelry & more but best of all they have great customer service & they answer all your questions! Alexa has a great fashion sense for all ladies size XS - PLUS sizing up to 14W-24W! She is able to incorporate the latest fashion trends that will make you feel confident, happy & glowing when you walk out the door wearing the clothing she has supplied you with. The only thing I could suggest is maybe for her to carry some more night time wear, something you can feel comfortable in while cuddling up in bed! Other than that she’s got you covered! Will continue to shop this Boutique on line & share with everyone I know! ### 5/5 — Log in *2021-01-16, version 2.7.10* Trying to log in, won’t let me..... says have FB to go there never set account up with fb, only through app.... where log in is it on FB ### 5/5 — Love it all *2020-12-08, version 2.6.31* I love everything about Alexa Rae. It’s incredible. Let’s start with the clothing is top-of-the-line so in style and they have a little bit of everything for everybody they have shoes boots slippers PJs robes jackets you dammit they have it and I’ve ordered so much and I love everything. They are so infectious. Bobby and Alexa , Brooke are so awesome. They make you wanna be a better person. Always positive and upbeat. I just love there lives and them. Go check them out. You won’t regret one moment. I PROMISE 💕💕💕 ### 5/5 — Past purchases *2020-11-29, version 2.6.31* Excellent quality and service ### 5/5 — Amazing *2020-11-27, version 2.6.31* Alexa & her sister Brooke do a great job showing the clothes, they are helpful and super sweet. Made my first PURCHASES today. LOL the way they do the lives is pretty creative too! ### 5/5 — Fantastic *2020-11-27, version 2.6.31* I love shopping from my iPad and getting cute comfy clothes ### 5/5 — AMAZING CLOTHES/AMAZING OWNERS *2020-11-21, version 2.6.20* Highest quality clothes & jewelry!! Every time I wear an item purchased here, I get so many complements. Lives are so fun! And love supporting this amazing family!! ### 5/5 — Amazing *2020-11-21, version 2.6.20* This boutique is one of the most amazing that I have ever shopped from. So friendly, kind, supportive and caring! Alexa goes out of her way to help you, style you, and explains everything from A to Z. The group of ladies who follow are just as amazing, this is not your normal everyday boutique, this is your family, friends, sisters, and brother - this is BAR ### 5/5 — Great boutique!!! *2020-11-16, version 2.6.20* This is one of the best boutiques out there! Everyone is on their A-game from the owner (Alexa) to the shipping department! Great merchandise with great quality, great customer service and super fast shipping at a very reasonable rate! App is super easy to use and the best way to shop. Get the app & get your shop on!! ### 5/5 — Newbie *2020-11-12, version 2.6.20* I came across your site on fb and even though I have not received my purchase yet I see you have some of the cutest things and I am excited to be a part of your boutique and see all the great things and amazing deals ❤️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2025-05-16, version 3.17.22* It hilarious to see what this boutique is selling as jewelry these days 🤣 ### 1/5 — NO RETURNS *2024-04-09, version 3.8.10* Shopper beware. They do NOT do refunds. When you click their return portal a PDF pops open that you have to fill out - SO much extra work just to make an exchange. And you have to pay to send it back. I regret purchasing from here. I found them on TikTok and will never purchase again. ### 1/5 — Greedy *2022-05-27, version 2.17.9* Shopping here was great, until I needed an exchange. The jeans I ordered a size larger than regular at Alexa’s recommendation. So small I couldn’t get them on. Promptly sent back with all tags attached and $11 return shipping cost requesting a larger size. Nope! No refund or exchanges on items ending in .99 cents. What?! I paid $35 for these plus an additional $11 to return so $46 and tough luck you should have read our return policy prior to ordering? These were NEVER worn. I’ve been buying there for 2 years and didn’t know that “hook”. Plus I can see on the app they have the larger size in stock. I can have the small worthless jeans back if I pay the $5 shipping. So long BAR. I will do not recommend Alexa and Bobby after this greedy move. ### 1/5 — 👎🏼 *2021-07-18, version 2.9.0* Poor customer service and Alexa speaks in a very condescending way to her customers. Very off putting ### 1/5 — Force shopping addiction *2021-01-24, version 2.7.10* This family forced shopping addiction amongst false claims of “community” and that people can hang out in their “live shows” and just join the community and not shop. Meanwhile they sell you non-stop overpriced clothes from China while claiming to be Americans and Christians. And — their clothing is junk. Better at Walmart, not kidding. Beware folks, this is a FOR PROFIT scam. ### 1/5 — Alexa needs an attitude Adjustment *2021-01-16, version 2.7.10* She’s very curt and mean. You aren’t allowed to ask questions. Her husband awkwardly stands while she chances and just moved all around. Her prices are HIGH. Took my money else where. ### 1/5 — Codes *2020-10-26, version 2.6.20* Your codes don’t work ### 1/5 — This app and its items are trash *2020-09-04, version 2.6.4* Throughout the lives all I have received is nasty remarks due to constructive criticism on multiple occasions not to mention the item quality is not up to par with the site ### 1/5 — You Will Be Blocked *2020-07-18* Shopping here was great until I had a issue. Then I found out how bad the customer service is. When purchasing a shirt, the charge went through my credit card multiple times. I had proof by taking a picture of my credit card statement showing the charge posted 4 times. Since my credit card kept giving me an error I used my debit card. The amount went through twice and posted twice. They couldn’t do anything because they show it only went through once. I work in the customer service industry and realize things happen and it’s out of my control. I filed a dispute with the banks. After sending them proof it posted multiple times their idea of customer service is lets block her from the boutique and move on because we have other customers, with no notification. Great customer service right here! It doesn’t matter how much you spend here they don’t care about you. On the upside there are so many boutiques with free shipping and the same clothing. ### 2/5 — Annoying amount of notifications *2022-08-01, version 2.17.9* First off I do want to say that the girls working the lives are great, zero issues with them & any questions I’ve had customer service has been very nice & answered the best they could. My issue is with the obscene amount of notifications that are sent on a daily basis. You get a notice when they’re live, great that’s exactly what I want. I don’t need a notification for EVERY outfit and item you’re about to display, ‘epic shirt, don’t miss it!’, 3 minutes later..’these Judy blues fire don’t miss them!’.. 4 minutes later ‘blah blah necklace is here!’. I’ve counted 19 notifications in a day and some days more. That’s not ok, you don’t bombard people with them. They don’t do just 1 text message EVER. I had to turn my ringer off on my phone bc of it. I sent through a complaint and they said they’d let them know but it’s the standard message I guess. I can’t be the only person complaining about it. It’s unfortunate I just turned off notifications and I’ll just shop whenever now instead of spending hundreds each live. Hate to miss out but I need my sanity more. ## Most praised reviews (10 highest-rated) ### 5/5 — The best online shopping *2026-07-26, version 5.0.0* I love Bar by Alexa Rae, it’s the best quality, best brands and styles.. I’ve been shopping with the Bar for several years. Love them, I get everything from outfits, makeup, shoes & Alexa’s fabulous jewelry, (love the magnetic jewelry).. My granddaughter told me my room looks like a Boutique, lol.. ### 5/5 — Most Reputable Seller *2026-02-06, version 4.5.0* BAR is definitely the most reputable seller that I have come across in all of my shopping experiences. They not only tell you what brand it is they give you size measurements and tell you the material of each item. Their prices are extremely fair and they do not overcharge. They have a great shipping and return policy. I definitely recommend them. What I love even more is their customer service department is always there to help no matter what time of day and they have a great selection of different products for everyone with a full-size range. ### 5/5 — More Than a Boutique. It’s a Brand With Purpose *2026-01-03, version 4.4.0* BAR has been one of my favorite boutiques for years. I’ve never once had to make a return because their sizing is always spot on, which says everything about how much care they put into their products. Beyond the beautiful clothing, I truly love what they stand for. Being a family business rooted in faith I believe in makes supporting them even more meaningful. I recommend BAR over and over again without hesitation. ### 5/5 — Bootie Joy *2025-12-09, version 4.2.10* I received my three pair of booties today. I am beyond thrilled with the quality, fit, and style of each one! I can’t recommend this boutique enough for service, value, quality, and fantastic styles. Well done!!! ### 5/5 — Awesome boutique *2025-11-28, version 4.2.10* I love this boutique! They are awesome at Customer Service and I love how when you do a return they give you credit back to your method of payment rather than store credit. They do amazing sales. They do cashback. They don’t over price their merchandise and they always are very forthcoming on what brand an item is. I wish all boutiques would follow their lead. They also have amazing jewelry!! Great ladies working at this company! ### 5/5 — Amazing customer service and product! *2025-04-01, version 3.17.20* The customer service at By Alexa Rae is outstanding! All of my questions regarding my order were answered in a timely manner by Ashlyn and she was very helpful & professional. The jeans I ordered are adorable and such great quality! I will definitely continue to do business here and order more cute things from BAR! ### 5/5 — My favorite place to online shop for clothes! *2024-07-29, version 3.10.300* I’m obsessed with this boutique. The jewelry and clothes are such good quality. My favorite brand that they have is Pol. The customer service is excellent and I’ve had no problems. 10/10 ### 5/5 — Best Boutique *2024-05-08, version 3.8.10* Came for the clothing & got much more than I had ever expected. The Owners are incredibly kind, fun, and stylish, and show they have so much integrity for their business, customer, staff, and great relationship with all the sought after boutique brands. Newest & Best prices! Fast shipping. Turned me into jewelry person… haha anything is possible. ### 5/5 — I love shopping *2024-02-07, version 3.4.20* Yes ### 5/5 — BAR BABE FOR LIFE! *2022-06-16, version 2.17.9* It’s not the clothes, it’s not the jewelry, it’s not the shoes but I can tell you what makes By Alexa Rae Boutique the best: it’s the family that you join! It doesn’t matter if I go months without purchasing or miss 10 lives in a row, the community and the girls at BAR always show love and more importantly, KINDNESS! Alexa, the community that you’ve built is remarkable and truly one of a kind. If you are looking for great outfits, the cutest shoes and fantastic jewelry, welcome home to BAR! Come join the fun, we have the best times. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*