# BYDFi: Buy BTC, XRP & SOL — user reviews

> 205 indexed App Store user reviews of BYDFi by BYDFi Fintech LTD, rated 4.60/5 from 1,197 ratings.

- Source: https://appshunter.io/ios/app/bydfi-buy-btc-xrp-and-sol/id6444251506/reviews
- App overview in markdown: https://appshunter.io/ios/app/bydfi-buy-btc-xrp-and-sol/id6444251506.md
- Rating breakdown: 5★ 1,003 · 4★ 66 · 3★ 28 · 2★ 9 · 1★ 91

## What do users think of BYDFi?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use and navigate
- 👍 User-friendly interface
- 💰 Generous rewards and bonuses
- 🤑 Profitable trading experiences
- 🎓 Helpful tutorials and educational resources
- 💻 Robust and versatile platform
- 🔒 Secure with 2FA
- 🔍 Wide range of cryptocurrencies available

**Cons**

- 🐛 Occasional app crashes and freezes
- 🕰️ Lagging real-time prices
- 💸 High withdrawal fees
- 🤔 Unclear policies and restrictions
- 🔒 Difficulty withdrawing funds
- 🤯 Liquidations at unexpected prices
- 🤖 Concerns about platform manipulating trades

**Commonly reported bugs**

- Four-hour candle display showing incorrect data
- Order execution issues leading to unexpected losses
- App crashing or freezing during volatile market conditions

**Most requested features**

- Add more advanced charting and technical analysis tools
- Improve customer support response times
- Provide more detailed transaction history and reporting
- Implement biometric authentication options
- Reduce withdrawal fees
- Enhance liquidity and execution quality

## Newest reviews (10 of 205)

### 1/5 — Sht system

*2026-01-18, version 3.8.9*

Doesn’t even let you get in your account, they ask for a code sent to your email when you write it it says error, wdym you just sent me this code how is it error

### 1/5 — Google Authentication

*2026-01-09, version 3.8.9*

The google authentication (required) for withdrawals and now to login has a major flaw.

Do not trust your funds in this exchange; their support is not helpful and the security features can easily lock you out of your own account.

### 1/5 — You WILL lose 100% of your funds

*2025-10-18, version 3.8.3*

Just know that if you decide to use this app, you will lose 100% of the money that you put into it. This app is filled with scam coins that just freeze trading in an instant and you lose all your funds. There is no way to do a stop loss or otherwise recover any money that you put in. I’ve been doing crypto for almost 10 years and this app is 100% a scam.

### 5/5 — Actual

*2025-09-18, version 3.8.2*

Mi teléfono está tratando de actualizar esta app y no abre para la nueva actualización, alguien puede decirme por qué?

### 5/5 — Amazing

*2025-09-17, version 3.8.1*

great i love it

### 2/5 — Killer fees

*2025-09-14, version 3.8.1*

Great flat form but they absolutely kill your profits with their fees. Extremely high.

### 1/5 — Customer support

*2025-09-13, version 3.8.1*

Customer support takes forever to respond!!!!

### 1/5 — SCAMMERS ALERT!

*2025-09-01, version 3.8.1*

SCAMMER ALERT! their system will not work if your Stop loss is close to the liquidation price in perpetuals futures, and they will invent something to tell you it was your fault for having it to close to the liquidation price anyway, I’m just trying to save you some money, since this just happened to my husband, his position was $993 with 35x leverage

### 1/5 — Stop loss not triggered

*2025-09-01, version 3.8.1*

He’ll there I’ve been using BYDFI for the past few months and although I really liked the app so far it always bugged me that the Stop loss never get triggered when you set it above the liquidation price be very careful if y’all planing on doing perpetual trading here they won’t compensate you if your Stop loss doesn’t get triggered, my position was almost $993 by 35x

### 5/5 — The place to be in crypto

*2025-08-16, version 3.8.0*

This is an amazing place for Forex, Holding and more.

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst ever

*2026-08-24, version 3.9.9*

Just total scam

### 1/5 — Most confusing minister friendly

*2026-07-07, version 3.9.8*

This app is the worst app I’ve ever used in my life. No flow there’s so much per page and not at all intuitive if you like wasting money or losing it use this app cannot believe how crooked it is

### 1/5 — App freezes

*2026-06-04, version 3.9.5*

Unreliable app freezing

### 1/5 — Avoid

*2026-06-02, version 3.9.5*

These guys technical team will blame you if their system glitches smh not good service to have your money in

### 1/5 — Joke App

*2026-05-28, version 3.9.5*

This app is completely trash. No joke. You will never gain any money no matter what you do. You will invest and see your money slowly reach $0. STAY AWAY FROM THIS JOKE/TRASH app

### 1/5 — Customer service is the worste

*2026-05-07, version 3.9.3*

So I forgot my password to my account and I had issues with trying to get the reset password or code verification code sent to my email. Every time I went to go forgot password and did their little picture authentication. The next scene was a verification code, but not that I know that the verification code was for Google Authenticator and I’m using iCloud account so when I’m requesting the verification code is going to my iCloud account it’s really a Google authenticator that doesn’t even say is for Google then when I look down for the other options that there is they finally this is for your email verification. Why would you have Google authenticator the first option for your verification code to reset your password? That’s the most stupidest thing in the world and then when I contact customer service and let them know that hey I figured out that the verification code was not for my iCloud email. It was for the Google verification thing turn it off. They told me they can’t. It’s gonna take 1 to 5 business days. What a piece I will never ever trust this app because one they literally will not let me get to my funds, and they are purposely trying to make sure that they scam me out of everything.. this app is a scam

### 1/5 — Worst Customer Service- scam and fraud platform.

*2026-04-07, version 3.9.3*

Worst Customer Service 
They hold My crypto That I own and send to my  address  wallets to BYDFI , but they won’t release to my account on BYDFI and making it hard for us to control our own money . Now they won’t allow me to log in .

This platform takes away our free of controlling our own assets.
With worst customer service

### 1/5 — Horrible support- avoid them at all costs(Amanda is the worst)

*2026-03-22, version 3.9.3*

Trying to do my taxes and they only allow you to see your history of any kind three months back. Ive asked several times for different reports and they send me the same one with 0 info that is useful. Very disappointed and honestly feel like they are doing it on purpose. Seems very sketchy and would not trust these people.

### 1/5 — FRAUDULENT AND EXCHANGE

*2026-03-06, version 3.9.2*

STOLE FROM MY ACCOUNT… said I was liquidated when I had no position open, & refused to look into it

### 1/5 — Beware!

*2026-02-14, version 3.9.1*

You’ll need KYC to get them to give you tax documents.

## Most praised reviews (10 highest-rated)

### 5/5 — Best platform

*2026-08-07, version 3.9.9*

I’ve used this app for a few years now on and off, it’s my favorite out of all of them. I e never experienced any of the problems people have said in the review section, never had issues with orders being filled, I have had bad connection a few times but I also live in a area with spotty service so that’s on me. All in all it’s a great platform and wish any and everyone happy trading 🥰

### 5/5 — Quality

*2026-03-22, version 3.9.3*

Professional High Quality 9/10

### 5/5 — Needs update

*2026-02-06, version 3.9.1*

The close all button is in a very bad spot, it should be a special option hidden. It’s happened to me many times

### 5/5 — Super Star Application

*2025-12-27, version 3.8.7*

Super Star Application

### 5/5 — Finally!

*2025-12-03, version 3.8.6*

I use several platforms and this exchange and it’s Ui, although sometimes a little glitchy, is by far the best. I say this with experience on various platforms trading perps. The fees are incredible, the support is super fast via chat, and they’ll look into any issues, or answer any questions. I had some difficulties with my settings and they’re quick to recreate the issue and work on it. My friend put me onto this, and the fees + rewards made me switch quick.

### 5/5 — Great broker!

*2025-11-07, version 3.8.5*

I LOVE BydFi!!! 👍❤️💯

Soooo 🔥🔥🔥🔥🔥🔥

### 5/5 — By far the best trading platform for crypto

*2025-11-05, version 3.8.5*

I’ve traded on many platforms but this one is by far the best. Never crashes and the interface is super nice. Great job guys

### 5/5 — Hmm gay

*2025-10-26, version 3.8.3*

Scam or no

### 5/5 — LOVE BYDFI

*2025-10-17, version 3.8.3*

I love bydfi, I love the accessibility of the app as well.

### 5/5 — Newbie

*2025-10-16, version 3.8.3*

So far so good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
