# ByPost Postcard Maker — user reviews

> 241 indexed App Store user reviews of ByPost Postcard Maker by Cards Online Limited, rated 1.70/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/bypost-postcard-maker/id418116963/reviews
- App overview in markdown: https://appshunter.io/ios/app/bypost-postcard-maker/id418116963.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## What do users think of ByPost Postcard Maker?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Quick delivery
- 💡 Personalized postcards
- 🎨 Variety of themes and designs
- 📸 Ability to use own photos
- 💌 Convenient way to stay in touch

**Cons**

- 🐛 Crashes and bugs
- 🕰️ Slow delivery times
- 💰 Expensive credits/postcards
- 🔒 Account and login issues
- 🤔 Unclear pricing and features

**Commonly reported bugs**

- Crashes when trying to write on postcard
- Credits disappearing or not showing up
- Inability to reset password or login
- Postcards not being delivered

**Most requested features**

- More customization options
- Ability to send to multiple recipients
- Improved account management
- Faster delivery times
- Cheaper pricing

## Newest reviews (10 of 241)

### 3/5 — Can read the Ts and Cs

*2024-06-21, version 6.4.28*

At the log in page am asked to agree to lots of things but cannot read the details.

### 3/5 — Nothing exciting here and overpriced.

*2024-05-25, version 6.4.24*

I used this app back in the day and it was pretty good. I see they are back and I wish them well. I changed my location in the app to USA but it will still only give me prices in English pounds. One postcard is about three pounds, which is an utterly absurd price, but maybe postage in England is expensive. There is also some sort of credit system where credits correspond to pounds, but not to the cost of sending. It’s confusing and seems set up for you to always have lingering credits in your account. Based solely on the price, I will not be using this version of the app. And there seems to be no way for me to delete my account. I wish them the best, but I’ll pass.

### 3/5 — Back but sad

*2024-04-12, version 6.3*

Glad this app is back I used to use it regularly as I travel with work.  Very annoying that the high amount of “credits” I did have are now lost. 
Also the forgotten password function does not work.
dubious to purchase more credits incase it flops again.

### 5/5 — Back to its best

*2023-12-26, version 6.1*

Fantastic choice of cards. Have used the postcard feature. Prompt delivery and reasonably priced. Thank you

### 5/5 — Great App

*2023-12-26, version 6.1*

Personalised Postcard made easy! Love it

### 5/5 — Forgotten Password

*2023-06-18, version 5.0*

Used this app lot until about 18 months ago , now I have forgotten password.  Can someone please advise how I reset it ? Thank you

### 1/5 — Thieves

*2022-04-12, version 5.0*

Don’t use!!!!! They take your money and don’t provide service . No way of contacting them. I am reporting to police!

### 1/5 — Fraud

*2022-03-06, version 5.0*

Don’t top up. I sent two postcards and they didn’t bother to process. Clearly a scam.

### 1/5 — No one revived my postcards 😢

*2022-02-27, version 5.0*

We used to like this app but no one has received the last 5 or so postcards we paid for and sent! Terrible!

### 1/5 — Was good but now has disappeared!!

*2021-09-09, version 5.0*

Has this company gone bust? Because it used to be good and I still have lots of credits left but nothing seems to happen when I order expect my credits go down!! 
This app should be taken off here if it is just stealing peoples money and not delivering!

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t work

*2024-10-05*

I’m wondering what the developers have done to this app? I just get a blank white screen when I try and login in. Can’t login via Facebook or gmail. Is it because I’ve refused extra cookies rather than just essential cookies? It’s a shame.

**Developer response:** Hi capybobby, Thanks for your review. This should not happen and does not happen on our phones. Please contact us at support@bypost.com with more details so we can assist you. Thank you. Have a great day. Best, ByPost Support

### 1/5 — They’re back and trying to say they’re not a scam

*2024-05-29, version 6.4.24*

I had this app about a decade ago. After trying it out a few times, I ended up buying a bunch of credits (don’t remember exactly how many, maybe around 20 or so). As soon as I did this, a couple postcards took literal MONTHS to arrive and then most of them just never showed up. 
Suddenly, now about ten years later, I start getting emails from them about how they’re under new management, and when I asked their customer service if they’d be able to replace lost credits/credits that were used on cards that were never printed, they won’t do that, and they won’t even offer a sample card or two to prove that the service works. I wish I could completely delete my account so they stop using my personal info for their marketing.

### 1/5 — Glitchy rubbish

*2024-02-10, version 6.1*

I had 25 credits on this app before it disappeared/went bust/whatever. When it relaunched, they generously gave me 8 free credits. All OK, but can I use the app? Not at all! You get as far as the preview page and then cannot go further- I ended up drafting a postcard 4 times and then gave up. Don’t waste your money- this is absolute junk.

### 1/5 — Unable to create account

*2024-01-14, version 6.1*

Using Google as my sign in, it fails saying app is under development and not yet verified, failed at the first hurdle! I lost credits when it went ‘bump’ last time, no change here then!

### 1/5 — Do t buy

*2023-12-14, version 6.1*

I had this app for a while and it worked well. I had credit on the app but now it won’t let me login and the last few cards didn’t send. End result is I can’t contact the app support and I’ve lost money. Do not use this app unless you want to lose your money.

### 1/5 — Phoenix Rises

*2023-12-08, version 6*

Very surprised to see update to this app after 7 years.  Old company dissolved and new company with previous director in charge.
Having lost money with the previous company I personally will avoid this one.
Such a shame given how good the original was…. But failed promises blamed on others , no goods received and credit balance lost.

October 2016 One would have to surmise that the activities of this company are very shady given their continued lack of delivery of goods. Having got concerns about my own outstanding orders and continued promises am horrified to see that there are similar issues across their range of products. If there was a button I could press to alert Apple then I would have pressed it. Would I invest one penny more in this company then 'NO' would be the answer. Such a shame as I really loved this company. Corporate suicide! August 2016 Currently this company does not send out cards. They blame technical issues which have been ongoing for months. I loved this app.... But feel I cannot continue to give them 5 stars while they are failing to deliver. Such a shame as they have been brilliant. But with only 4 cards received out of about 17 since July this isn't good enough. Once deliveries have been re-established I will be the first to want to update my review to 5 stars. We are still using this app after 1 1/2 years and it just keeps on getting better & better. We always get compliments from the receivers of the cards. Great quality & great price. Up to now we have had 100% success with our cards sent. We really like the fact the cards arrive before we return from our holidays. A truly great app for any traveller. The latest update includes templates for Xmas so you don't have to travel to find a use for this app. Cards get sent 1st class and at GBP 0.99 this offers extreme value for money! No more returning home to find your cards arrive just as your tan has almost gone. I have found the delivery of cards amazing. In almost every case they have arrived the day after placing the order. Just been on holiday and used the 'wish you were here themes' .... Just topped up on another 20 cards to get the discount. The recipients love the cards.... Great quality printing which fully illustrates the photos. Only negative is the ability not to buy extra credits within app... But very easy to do via web using PayPal or credit cards. Roll on next update... some updates later: Wow.... Seriously this app is 100% .... The borders get better & better and keep up to date with periodical events throughout the year. The odd 'bug' have been cleared as a result of great interaction between customer & developer. Price spot on & really fast delivery. Only one item on the wish list for me and that is the ability to create a card write a message and then send to multiple addresses... ;-) Great app for the selfy lovers!

### 1/5 — Carnt log in

*2023-07-25, version 5.0*

Will not let me log in … and no way or resetting password etc what a load of rubbish ..::. Doesn’t say anything on web site how to create and set one up

### 1/5 — Out of business??

*2023-06-16, version 5.0*

This app was brilliant, but I seem to be locked out. Can’t log in. Can’t change password. Credits and profile is unobtainable- will be asking for money back.

### 1/5 — App does not work

*2023-04-03, version 5.0*

Wigo???

### 1/5 — App defunct

*2022-05-08, version 5.0*

This app no longer works, I have posted numerous postcards and not one has been delivered they all say waiting and now a year later it’s the same thing, I have 16 credits left and cannot use them. I feel as tho I have been conned.

## Most praised reviews (10 highest-rated)

### 5/5 — Won’t work

*2024-10-24*

I’m wondering what the developers have done to this app? I just get a blank white screen when I try and login in. Can’t login via Facebook or gmail. Is it because I’ve refused extra cookies rather than just essential cookies? It’s a shame.

Following my review, the team reached out to me and between us we were able to sort it. Very impressed by the customer service so I’ve altered my rating. Thanks guys.

**Developer response:** Hi capybobby, Thanks for your review. This should not happen and does not happen on our phones. Please contact us at support@bypost.com with more details so we can assist you. Thank you. Have a great day. Best, ByPost Support

### 5/5 — Awesome.   One of the first iPhone killer apps!

*2024-06-21, version 6.4.28*

I used this a lot when I was on a world trip.  It’s nice to get a post card with a random Purvian mountain goat on it but I could send back cards that I’d actually taken the photo of… plus the bonus that more than 40% actually arrive!

### 5/5 — Brilliant

*2024-06-11, version 6.4.24*

So happy it’s back with updated features and designs. Sending a postcard from anywhere has never been easier!

### 5/5 — Great to have the app back

*2024-06-11, version 6.4.24*

I am so pleased this app is back, great to be able to send postcards again, app easy to use, 
quick delivery, will definitely use again.

### 5/5 — Easy to use

*2024-06-03, version 6.4.24*

Normally using this app to send personal cards to my family from my holidays. 
I love that you can send holiday pictures, which makes it so much more personal 👌🏼

### 5/5 — Simple to use, great to be able to use again.

*2024-01-31, version 6.1*

I’ve been using this app for many years and was so glad to get an email saying that it was now in new hands and up and running again. With some credit in my account I sent my first postcard. It’s very straightforward to use and the post is delivered in a few days. Looking forward to sending many more photo memories to friends and family. Thanks

### 5/5 — Improved all and quick delivery.

*2024-01-24, version 6.1*

New version of the app is so much better! More features. Delivery was quick as well and quality is great.

### 5/5 — Great app.

*2024-01-14, version 6.1*

Brilliant app. Very easy to use. it’s easy to find postcards when travelling, never easy to find stamps, or the time to sit down and write. This way you can send a card of your experience, your moment. BIG fans! 💌📮

### 5/5 — Great App

*2024-01-08, version 6.1*

what a great App, I sent a greetings card and a postcard, delivery was good, will definitely use again.

### 5/5 — Great app and idea a lead on Moonpig

*2023-12-27, version 6.1*

Take a pic from your phone and send to loves ones. Great app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
