# c2c Train Travel: Buy Tickets — Train Tickets & Train Times

> Buy UK train tickets, apply discounts, and get live travel updates. (iPhone/iPad app by Trenitalia c2c Limited.)

- Source: https://appshunter.io/ios/app/c2c-train-travel-buy-tickets/id1467907512 (this page in markdown: same URL + `.md`)
- Developer: [Trenitalia c2c Limited](https://appshunter.io/developer/1229594607)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 57 App Store ratings · 118 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 35 MB
- Languages: American English
- Released: 2020-07-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/c2c-train-travel-buy-tickets/id1467907512/reviews.md

## What is c2c Train Travel?

CHOOSE E-TICKETS FOR EASY TRAVEL
Buy e-tickets via the c2c Train Travel app. No more queues, just download your e-ticket in the c2c app, or from your booking confirmation email, place the barcode on the scanner at the gates and go! You can also save your e-ticket to your Apple Wallet. 

APPLY DISCOUNTS TO TICKETS
Buy discounted tickets with your Railcard, purchase Online Advance tickets, or buy single or return daily tickets on the c2c Train Travel app and use accrued loyalty points when you buy your tickets on a c2c Smartcard. Loyalty points can be applied when buying tickets for travel on the c2c route. 

USE SMARTCARD FOR SEASON TICKETS & TRAVELCARDS
Travelcards, Flexi and other season tickets are not available to buy as e-tickets. However, you can still buy these tickets in-app and load them to your c2c Smartcard so you can still skip the queues and enjoy contactless travel. 

FIND CHEAPEST TICKETS WITH NO BOOKING FEES
With the c2c Train Travel app, it's easy and quick to search for train tickets - the cheapest option is always highlighted for you. The c2c app is also ideal for buying all UK train tickets, without having to pay any booking fees. Buy tickets with Amex, Apple Pay, PayPal, and all major credit cards and debit cards.

GET LIVE TRAVEL UPDATES AND PUSH NOTIFICATIONS
Travel with real-time information such as train times, platform information and car parking availability. Sign up to push notifications to hear personalised journey updates based on your itinerary, important updates affecting travel across the c2c network, and information about expiring tickets you may have bought. You can also see ticket office opening times and station facilities to help you plan your journey.

EXCLUSIVE SMARTCARD BENEFITS
Order a c2c Smartcard and manage your Smartcard train tickets. Check how much credit you have in your account, see the loyalty points you've earned, and any e-vouchers received from Automatic Delay Repay. Use your credit and loyalty points for money off future c2c tickets.

PERSONALISE YOUR EXPERIENCE
Save your frequent journeys or stations as favourites on the My Account for ease of checking train times or booking tickets in the future. 
 
Use the live travel tab for real-time information on departures, arrivals, and what platform your train will be arriving. 

c2c makes buying train tickets easy and affordable wherever your journey takes you. Whether commuting, exploring, or travelling further, find the best fares available.
 
Download our FREE c2c Train Travel app for convenient travel across the UK!
For more information about c2c trains and the c2c route, visit www.c2c-online.co.uk
Or, follow us on social:
FB: c2c Rail
X: @c2c_Rail
IG: @c2c_rail
TikTok: @c2c_rail

## Key features

- Purchase e-tickets
- Apply Railcard discounts
- Earn loyalty points
- Load season tickets to Smartcard
- Find cheapest tickets
- Live travel updates
- Personalize journeys

## What do users think of c2c Train Travel?

Overall sentiment: negative

**Pros**

- ✅ No booking fees for tickets
- 🎫 Convenient ticket purchasing without queuing
- 📍 Live train information availability
- 💾 Address storage feature saves time
- 🚄 Good rail service frequency and pricing
- 📱 Mobile wallet integration capability
- 🔄 Favorite routes can be saved

**Cons**

- 🐛 Frequent app crashes and freezes
- ⏱️ Excessive timeout issues during use
- 🔄 'You've been away a while' message resets progress
- 💳 Payment processing failures and errors
- 📍 Postcode finder not working
- 🎫 Smart card ticket loading extremely slow
- ⚠️ Live travel feature frequently broken
- 🐢 Slow app performance and loading times
- 🔐 Card details not saved between sessions
- 📋 Requires re-entering address despite Apple Pay
- ❌ Apple Wallet integration non-functional
- 🔄 Session resets lose all entered information
- ⚠️ Inconsistent functionality across devices
- 🎯 Difficult and clunky navigation
- 💸 Payment authorization issues and double charges
- 🚫 E-ticket option doesn't work
- 📱 iOS compatibility problems
- 🔧 Poor customer support response

**Commonly reported bugs**

- App stuck in update loop preventing access
- Live train times display not working
- Postcode validation rejecting valid postcodes
- Payment processing timeout and failure
- Smart card ticket loading failures
- App force closes or crashes unexpectedly
- Session timeout during ticket purchase
- Address field requires re-entry despite saved data
- Apple Wallet add function non-functional
- iOS 26.0.1 compatibility issue
- App loop requiring force close to recover
- Live Travel back button not responding
- Delayed train status updates not showing
- Tickets not removed from smart card after expiration
- Payment declined errors with valid cards
- Double charging on payment failures
- Railcard automatically removed during purchase
- App doesn't recognize valid smart card
- Keyboard not dismissing in data entry fields
- Live times showing incorrect train status
- Engineering works not reflected in app
- Smart card not opening barriers despite loaded ticket
- Return ticket validity issues
- Loyalty points calculation errors
- App won't open with error message
- Recent update causing widespread access issues

**Most requested features**

- Virtual tickets via phone instead of physical smart cards
- Automatic favorite ticket saving with time preferences
- One-day travelcard purchasing option
- Railcard discount application for regular commuters
- Loyalty rewards program for frequent users
- Quick-buy option for repeat journeys
- Station location map feature
- Automatic ticket loading to smart card without delay
- Ability to delete expired tickets from smart card
- Continue shopping option for multiple tickets
- QR code ticket option consistency across all users
- Favorites function for frequent routes
- Flexi season journey remaining notifications
- Partial credit payment option clarity
- Back button functionality in Live Travel
- Engineering works display in app
- Offline app functionality

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/c2c-train-travel-buy-tickets/id1467907512/reviews.md

### 1/5 — Don’t believe the fake reviews

*2026-07-28, version 13.000.2*

The most unreliable app, constantly freezes and deletes your purchases. Then the unreliability of the trains themselves is beyond a joke. No a/c and constant delays. If you want cheap tickets to London, just get off at West Ham as there aren’t any gates and zero staff to enforce it 👍

### 5/5 — Good job C2C staff

*2026-07-25, version 13.000.2*

Thanks to c2c being so close to me I enjoy my Travel again

### 1/5 — Always fail when is issues on the line

*2026-06-26, version 13.000.2*

Never works when most needed

### 5/5 — Mr

*2026-06-07, version 13.000.2*

Classic

### 1/5 — Don’t believe the fake reviews

*2026-06-05, version 13.000.2*

The most unreliable app, constantly freezes and deletes your purchases. Then the unreliability of the trains themselves is beyond a joke. £7 single from fenchurch to West Ham? Absolute disgrace. Just jump the barriers

### 1/5 — AWFUL

*2026-05-21, version 13.000.2*

Worst train app ever. Glitches constantly  and is riddled with bugs.

### 2/5 — Buggy

*2026-05-20, version 13.000.2*

Why, despite updates, are the buttons in the top left and right a different colour. It just looks broke

### 1/5 — Refuses to work now

*2026-05-17, version 13.000.1*

Whatever you have done to the app it now just does not work completely which is annoying as I use almost everyday for travel. It is incredibly buggy with a difficult and hard to navigate user interface. No thought or planning has gone into the app design, it is an incredibly inconvenient and inconsistent app. Two months ago it would refuse to search up my post code meaning everytime i have to manually enter my address when buying and I cannot even save my address which would make it easy as its the same address i use daily. And now cherry on top of the cake it just does not work at all. This app is garbage just like the c2c train company itself.

### 2/5 — Add to Apple Wallet doesn’t work

*2026-04-07, version 13.000.0*

App is buggy, recently add to Apple wallet just doesn’t work. Please fix

### 1/5 — What is the point of an app if it doesn’t do the bare minimum

*2026-04-01, version 13.000.0*

Such a buggy, clunky app. Something is always broken, most of the time multiple things. Currently the ‘add to apple wallet’ function is not working, the postcode finder has not worked in months and it’s difficult to manually add your address. I’ve had many times where the payment process has been an issue.

## Frequently asked questions about c2c Train Travel

### What can I do with the c2c Train Travel app?

The app allows you to buy e-tickets for easy travel, apply discounts like Railcard savings, and purchase season tickets or travelcards that can be loaded onto a c2c Smartcard. You can also find the cheapest ticket options without booking fees and receive live travel updates.

### How do I use the e-tickets purchased through the app?

Once you buy an e-ticket, you can download it directly within the app or from your booking confirmation email. Simply place the barcode on the scanner at the station gates to pass through. You can also save your e-ticket to your Apple Wallet for quick access.

### Can I use loyalty points or discounts with this app?

Yes, you can apply discounts with your Railcard and purchase Online Advance tickets. The app also allows you to use accrued loyalty points when buying tickets on a c2c Smartcard for travel on the c2c route. These points, along with e-vouchers from Automatic Delay Repay, can be used for money off future tickets.

### What kind of live travel information does the app provide?

The app offers real-time information including train times, platform details, and car parking availability. You can also sign up for personalized push notifications for journey updates, important network announcements, and expiring ticket reminders.

### Is this app free to use?

Yes, the c2c Train Travel app is free to download and use. While the app itself is free, you will still need to purchase train tickets for your journeys.

## Version history (last 5 releases)

### 13.200.0 — 2026-08-26

• We have revamped the Live Travel section and made it easier to check platform number, delays and stops in your journey. 
• It is quicker and easier to buy tickets, save payment information and use loyalty points.  
• Travelling to London with family? The Family Travelcard is now available to buy through the app!

### 13.000.2 — 2026-05-20

• You can now request refunds online — quick, simple, and processed within 5–10 working days.
• Check live car park availability under Live Travel → Stations.
• Travelling to London with family? The Family Travelcard is now available to buy through the app!

### 13.000.1 — 2026-05-13

• You can now request refunds online — quick, simple, and processed within 5–10 working days.
• Check live car park availability under Live Travel → Stations.
• Travelling to London with family? The Family Travelcard is now available to buy through the app!

### 13.000.0 — 2026-03-24

• You can now request refunds online — quick, simple, and processed within 5–10 working days.
• Check live car park availability under Live Travel → Stations.
• Travelling to London with family? The Family Travelcard is now available to buy through the app!

### 12.700.3 — 2026-02-10

• You can now request refunds online — quick, simple, and processed within 5–10 working days.
• Check live car park availability under Live Travel → Stations.
• Travelling to London with family? The Family Travelcard is now available to buy through the app!

## Apps similar to c2c Train Travel

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [UAI Fretes Clientes](https://appshunter.io/ios/app/uai-fretes-clientes/id1629751140) | — | Free | Travel |
| [BUSKI DRIVER PASSAGEIRO](https://appshunter.io/ios/app/buski-driver-passageiro/id1631003600) | — | Free | Travel |
| [TripAssist by GroupCollect](https://appshunter.io/ios/app/tripassist-by-groupcollect/id1624517800) | — | Free | Travel |
| [79 Táxi - Passageiro](https://appshunter.io/ios/app/79-taxi-passageiro/id1621719300) | — | Free | Travel |
| [myTrip by Passenger](https://appshunter.io/ios/app/mytrip-by-passenger/id1525865509) | 4.5 (11) | Free | Travel |
| [Split My Fare - Train Tickets](https://appshunter.io/ios/app/split-my-fare-train-tickets/id1522925871) | 5.0 (26) | Free | Travel |

## Related topics

[c2c](https://appshunter.io/ios/topics/c2c) · [c2c story](https://appshunter.io/ios/topics/c2c-story)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*