# C3Pay — user reviews > 41 indexed App Store user reviews of C3Pay by C3 Card, rated 4.50/5 from 1,736 ratings. - Source: https://appshunter.io/ios/app/c3pay/id975098510/reviews - App overview in markdown: https://appshunter.io/ios/app/c3pay/id975098510.md - Rating breakdown: 5★ 1,348 · 4★ 152 · 3★ 83 · 2★ 56 · 1★ 97 ## What do users think of C3Pay? Overall sentiment: negative **Pros** - 💰 Fantastic money sending service - 👍 Good service, users are very happy using this app **Cons** - 🐛 App crashes frequently, issues with login and app access - 🕰️ Slow response from customer support, long wait times for card replacement - 💳 Unexpected deductions and account balance issues - 🔄 Frequent app updates required **Commonly reported bugs** - Login issues, app not opening on iOS 15 - Inability to register new card with app **Most requested features** - Add money transfer functionality to more countries - Improve app stability and reliability - Enhance customer support responsiveness ## Newest reviews (13 of 41) ### 3/5 — Why C3pay doesn’t open on my iPhone 15 since 9june 2026, I need to send money but it doesn’t respond *2026-07-13* My c3 doesn’t open on iPhone no respond from u guys ### 2/5 — Oummaima *2026-07-11* Whats wrongg with. Thiss app its nnoot working ### 2/5 — Log in issue *2026-03-06* My account can’t log in from kar 2 days please fix it asap ### 1/5 — Finance *2025-11-06* This banking always make some deduction and recorded as machine withdrawals even you didn’t do till your account became zero balance ### 4/5 — App issues *2025-10-03* I can’t access my C3Pay app about a week now. Anytime I try it keeps telling me, something went wrong please try again ### 1/5 — No login app crashed *2025-08-09* Why guys this is happening from last one week shame on you ### 1/5 — Update *2025-08-01, version 11.91* Weekly need to update ### 1/5 — Bekar *2025-06-03, version 11.84* Every week need updates 👎🏻 ### 1/5 — The worse banking system ever *2024-10-21, version 11.62* This app is awful there whole banking system is not the best I been trying to login for days and it won’t let me and when I try calling them they won’t pick up , today is now the 5 day I have been calling them and no one will pick up ### 1/5 — Horrible *2024-07-03* Do not take this card for you salary The customer support is horrible they do not respond and the app is just horrible ### 1/5 — Waiting long Days to get my Replacement Card *2024-06-19* Since I lost my card, I applied card replacement almost 2 weeks ago. Seriously it takes almost 2 weeks now and I tried to contact customer service but didn't have a chance. On the other hand, I do chatting and I do not receive any solution. Would it be the last time I will use this card. ### 1/5 — Bad experience *2024-06-13, version 11.41* Worst experience when you transfer money to your home country they hold your amount as pending and then 2 to 3days they don’t contact with you and if you try to contact them on WhatsApp or call they didnt reply so I suggest that don’t use the application when you need to transfer salary on urgent basis. Expect this others service are fine ### 1/5 — Fraued Deduction happens not responding properly *2023-09-07* Without my knowledge from my account 2700 AED was stolen by purchasing but the responding team of this fraud and the whatsapp chat is not responding my messages and there is no way to contact the team. I am not happy with the late responds because this is my money that got deducted. Can not keep lot of money in the account and the security is not proper because there were no OTP came when the purchasing happened. ## Most critical reviews (10 lowest-rated) ### 1/5 — The app isn’t working on iOS,why? *2026-07-15, version 13.0.2* App is not working on iOS ### 1/5 — Bugs issues *2026-07-14, version 13.0.2* Worst experience nowadays before update some issues app but now a day I updated app and open app login press turning turning around and no open main screen it’s To much worst’s, kindly check this issue ### 1/5 — cant access to my account after update the app *2026-07-14* i update the app but still showing need to update the app. on login page its stuck ### 1/5 — Bad *2026-07-13* I cant open my c3pay apps on my mobile already 3 days ago ### 1/5 — Log in issue *2026-07-13, version 13.0.2* I’m unavailable to log in this app please fix the issue ### 1/5 — Logging issues *2026-07-09, version 13.0.2* Too long to open the app ### 1/5 — Advice *2026-06-06, version 12.20* No need to ### 1/5 — Trash *2026-04-21* 1 of the worst bank app that I ever used in my whole life. This one should not be in UAE. Even after activation from their service it still asking for ID. Login took so much times. Even recharging like basic things need to pay. What is the reason of using this bank. ### 1/5 — Transfer *2025-12-27* At least what’s shown in the pics on here that we can send money from the app to different countries is not shown when downloaded’ pls do something about it.. ### 1/5 — Veery cheap service *2025-11-19* They didn’t respect us even every transaction they will hold also with your old beneficiary stupid staff with stupid service now 05 days is complete but my transaction is not done and on one contact with me even no one attend my call ## Most praised reviews (10 highest-rated) ### 5/5 — Can’t access after update *2026-07-09* I can’t have access to the banking up after updating the up and doesn’t say anything or show anything when I try to log in,it’ll be just there and that’s really poor ### 5/5 — Best *2026-06-27, version 12.20* Best ### 5/5 — wow *2026-06-13, version 12.20* nice app ### 5/5 — Nice I like that idea of the new year it’s good for me and my kids is good *2026-03-17* It’s is good trip for me I am so happy ### 5/5 — My review *2025-10-15* My account can’t log in since yesterday ### 5/5 — 5star *2025-06-16* Excellent ### 5/5 — Money sending *2023-06-10, version 11.9* Fantastic ### 5/5 — Good service we are very happy tu useing this app *2023-01-09* Very nice service and we are very to use this app ### 5/5 — Good *2023-01-07, version 10* Good ### 5/5 — Super *2021-01-28* Super --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*