# C4HSecure — C4H Secure Message > HIPAA-compliant secure messaging and on-call scheduling for healthcare. (iPhone/iPad app by Call 4 Health, Inc..) - Source: https://appshunter.io/ios/app/c4hsecure/id1497828978 (this page in markdown: same URL + `.md`) - Developer: [Call 4 Health, Inc.](https://appshunter.io/developer/1545062391) - Category: Business, Medical - Price: Free - Rating: 2.33/5 from 12 App Store ratings · 10 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 51 MB - Languages: English - Released: 2020-02-05 - Data updated: 2026-08-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/c4hsecure/id1497828978/reviews.md ## What is C4HSecure? The C4HSecure app is a multifaceted communication and security platform designed to provide HIPAA-compliant secure access, messaging, on-call scheduling, personalization, and support services, ensuring the protection of sensitive health information. The following points highlight the main functionalities of the app in a simplified manner: Secure Sign-In: Users can log in with a username and password or utilize biometric authentication such as Face ID or Touch ID. The app clearly outlines the login process and provides a link for password or username recovery. Password Reset: A dedicated reset screen is available where users can update their passwords by verifying their identity with a One Time Password (OTP) sent to their registered mobile number. Intuitive Navigation: The main menu provides quick access to messages, on-call schedules, contacts, settings, and support. It also displays the currently installed version of the app. Message Management: Users can compose, filter, and search messages within the app. New messages are easily identifiable with a blue dot indicator. Communication Hub: The chat feature allows users to efficiently manage call center communications, including the ability to respond to messages and directly call patients. On-Call Schedule: Users can access and sort on-call schedules by practice and utilize a date picker to select specific dates. Customizable Settings: The app offers numerous settings such as setting a callback number (which is kept confidential for privacy), selecting notification tones, enabling or disabling biometric login, updating passwords, adjusting notification frequency, and setting session timeout preferences. Support Services: The app includes support features for addressing messagerelated inquiries through the call center and for resolving technical issues with the app. Overall, C4HSecure app stands out as a robust and user-centric platform for secure and streamlined communication within the healthcare sector. ## Key features - HIPAA-compliant secure messaging - Biometric authentication (Face ID, Touch ID) - On-call schedule management - Message composition and filtering - Customizable notification settings - Password reset with OTP ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/c4hsecure/id1497828978/reviews.md ### 1/5 — Not good enough *2025-06-16* This app is buggy which is unacceptable for a healthcare setting. We are dealing with patients in need and I can’t hear the alerts, nurses can’t send me messages at times, it crashes all the time. Design-wise the font is hard to read in the messages sometimes. Feels like we’re beta testing it for them. Not helpful for a physician on call. ### 1/5 — Awful *2025-04-08, version 1.19.35* This is an awful app. I wish I could give it a negative rating. Also it’s currently listed as “5 stars”??? Most of the reviews I see are negative…. ### 1/5 — Coverage Spotty at Best *2025-04-08, version 1.19.35* Many design flaws. No subject line, unable to see if message read, logs out for various reasons, notifications not consistently notifying. ### 1/5 — Awful *2025-04-08, version 1.19.35* If I could rate 0 stars I would. It’s like you asked someone who never used a messaging system before to design a secure messaging system but to make it full of bugs and defects. ### 5/5 — not working on iphone *2025-03-08, version 1.19.34* this app was working fine on my iphone now it doesn’t even let me log in but it works perfectly fine on android it even looks different red -android blue -iphone ???? ### 2/5 — Concept is great but not ready for prime time *2025-03-02, version 1.19.33* This is a great concept, however as it stands, the app is buggy. It logs you off if you try to change from the message screen to the menu. Some providers complain of not getting notifications from the call center, even though the call center has clear logs of having sent the message through. Needs improvements to fulfill its potential. ### 1/5 — Terrible *2024-07-24, version 1.19.33* Terrible app. I’m a physician. Can’t parse text with special characters such as “&”. Difficult to set up. Unclear if it even notifies whomever you’re messaging with. ### 5/5 — Great app! Easy to use! *2024-02-26, version 1.19.32* It's a great messaging app that can be customized to your liking. Secure and reliable. ### 1/5 — Worse than the fifth season of Night Court *2024-02-18, version 1.19.32* This app is awful !!! It pings when you don’t have a message (My office manager confirms this) They have NO product support after office outs(which is when you need this app the most). ### 1/5 — The worst *2023-06-17, version 1.19.28* Every time I use this app I have to reset my password. This is the worst call service and app I have ever used. Half the time they just send a message app and half the time hey call text and send a message app, there is no consistency. ## Frequently asked questions about C4HSecure ### What is C4HSecure? C4HSecure is a communication and security platform designed for the healthcare sector. It provides HIPAA-compliant secure messaging, on-call scheduling, and support services to protect sensitive health information. ### How do I sign in to C4HSecure? You can sign in to C4HSecure using your username and password. The app also supports biometric authentication methods like Face ID and Touch ID for a more secure and convenient login experience. ### How can I reset my password for C4HSecure? To reset your password, navigate to the dedicated reset screen. You will need to verify your identity using a One Time Password (OTP) sent to your registered mobile number. ### Can I customize settings in C4HSecure? Yes, C4HSecure offers numerous customizable settings. You can set a confidential callback number, select notification tones, enable or disable biometric login, update your password, and adjust notification frequency and session timeout preferences. ### Does C4HSecure have ads? No, C4HSecure does not contain advertisements. The app is free to use and does not display any ads to its users. ### What devices support C4HSecure? C4HSecure is available for iPhone and iPad devices. It is designed to run on Apple's mobile operating systems. ### How often is C4HSecure updated? The latest version of C4HSecure is 1.19.40, which was last updated on September 11, 2025. Updates are released periodically to improve functionality and security. ### What is the user rating for C4HSecure? C4HSecure has a user rating of 2.3 stars based on 12 ratings. This indicates that user satisfaction may be mixed. ## Version history (last 5 releases) ### 1.19.40 — 2025-09-11 General performance improvements and bug fixes. Added support for device-specific login (secure per-user device validation). Fixed media picker issue — now supports both images and videos. ### 1.19.39 — 2025-08-13 • Minor improvements and performance enhancements. • Added support for Critical Alerts to ensure urgent notifications are delivered even when Do Not Disturb is enabled. • Introduced Out of Office scheduling with customizable dates and message status. • Added current app version on login screen ### 1.19.38 — 2025-07-25 Performance Improvements & Bug Fixes – We’ve made the app faster and more reliable. Message Forwarding – You can now forward messages directly to your contacts. Mark as Urgent – Flag important messages so they stand out. Multi-Schedule Support – View and select from multiple on-call schedules with ease. Badge Counter Fix – Notifications now show the correct unread count. ### 1.19.37 — 2025-05-30 * Resolved bugs and improved overall performance. * Group chats now display sender names for clearer conversations. * Easily create group chats using all selected contacts from your list. * Message character limit increased to over 7,000 characters. ### 1.19.36 — 2025-05-13 New Features: Read receipts are now supported in chat. Dynamic password reset validation with visual indicators to guide users. Clickable phone numbers: any posted number in chat can now be tapped to call. Additional Enhancements: Resolved issue with overlapping push notification buttons. Fixed bug where phone numbers weren't appearing correctly in chat. Badge counter now accurately reflects unread messages. App version tagging: the app version will now be passed during password reset requests for better tracking. ## Apps similar to C4HSecure | App | Rating | Price | Category | | --- | --- | --- | --- | | [NotifyMD](https://appshunter.io/ios/app/notifymd/id1630468403) | 3.8 (80) | Free | Business | | [Jeenie: 24/7 Live Interpreting](https://appshunter.io/ios/app/jeenie-247-live-interpreting/id1341871432) | 4.2 (97) | Free | Business | | [Saile Medical](https://appshunter.io/ios/app/saile-medical/id6738873421) | 5.0 (18) | Free | Business | | [Mount Sinai Daily](https://appshunter.io/ios/app/mount-sinai-daily/id6443783330) | 3.0 (2) | Free | Business | | [Spectrum SD](https://appshunter.io/ios/app/spectrum-sd/id719782523) | 1.7 (43) | Free | Business | | [Balance Scheduler](https://appshunter.io/ios/app/balance-scheduler/id1564978512) | 5.0 (4) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*