# CA DMV Wallet — user reviews

> 1,020 indexed App Store user reviews of CA DMV Wallet by California Department of Motor Vehicles, rated 4.80/5 from 139,051 ratings.

- Source: https://appshunter.io/ios/app/ca-dmv-wallet/id6449002508/reviews
- App overview in markdown: https://appshunter.io/ios/app/ca-dmv-wallet/id6449002508.md
- Rating breakdown: 5★ 125,607 · 4★ 6,682 · 3★ 2,418 · 2★ 871 · 1★ 3,473

## What do users think of CA DMV Wallet?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and easy setup
- 👍 Worked well for most users
- 💡 Potential for digital ID convenience

**Cons**

- 🐛 Scanning and authentication issues
- 🔒 Security and privacy concerns
- 👎 Lack of Apple Wallet integration

**Commonly reported bugs**

- Buttons and UI elements not visible
- Repeated authentication failures
- Inconsistent app behavior across devices

**Most requested features**

- Add support for Apple Wallet
- Improve user interface and navigation
- Expand acceptance at more locations

## Newest reviews (10 of 1,020)

### 3/5 — Not available for Police nor Apple Wallet

*2026-08-28, version 0.2.29*

It always disconnects the App.
It’s not acceptable by the Police.
There’s always an error to add it to the Apple Wallet.

### 3/5 — Cannot be transferred to new phone

*2026-08-25, version 0.2.29*

The app is OK. The problem is that it cannot be transferred to a new phone. When trying, it fails to register as I already am registered. DMV folks have zero idea of how this works

### 3/5 — Need state wide approval

*2026-08-24, version 0.2.28*

Need state wide approval so even the authorities like police and store managers aware of this so when getting asked for id this is acceptable and appropriate instead of being ignored by store managers when buying alcohol and got ignored

### 3/5 — Refresh required to frequently.

*2026-08-23, version 0.2.28*

It is always making me refresh the Id.   This is a distraction and a hurdle.

### 3/5 — app itself is fine but not accepted widely

*2026-08-17, version 0.2.28*

I don’t think this app is worthy of your download because it is only accepted at very few airports. Don’t understand the point of this. I think the app should be accepted by law enforcement and all airports for it to be worthy of your time and download.

### 1/5 — Doesn’t work

*2026-08-17, version 0.2.28*

Just like the DMV

### 1/5 — Unusable - Always needs a refresh

*2026-08-16, version 0.2.28*

Each time I try to use it the license needs a refresh followed by a convoluted process which requires a manual password rendering the mobile wallet useless.

### 5/5 — Loving it

*2026-08-16, version 0.2.28*

The new DMV Mobile app is amazing! It’s super easy to use, feels modern, and is actually kind of cool which isn’t something I ever thought I’d say about dealing with the DMV. Really impressed with how simple and convenient it is.

### 3/5 — Review

*2026-08-16, version 0.2.28*

Works great for what it promises — the ID verification process is sleek and the interface is modern — but this app is honestly useless

### 1/5 — Not Accepted

*2026-08-15, version 0.2.28*

It's a great idea, but it's hardly accepted anywhere. Once you can use it 90 to 95% of the places, it will be great.

## Most critical reviews (10 lowest-rated)

### 1/5 — Refresh

*2026-08-27, version 0.2.29*

Frequent refresh requests are bothersome.

### 1/5 — Does not work

*2026-08-26, version 0.2.29*

Downloaded because a website required mDL verification. mDL is available in Apple Wallet but apparently it doesn't work for websites. This app says you can go to a DMV office with the app to get an mDL. That is false. Once at the office the app tells you to scan a code but there is no mDL code at the office. The clerk said mDL applications are online-only. The app does offer remote enrollment, which requires you to scan your real DL. No matter what I tried it absolutely would not scan the back of my license.

### 1/5 — Cool but Useless?

*2026-08-23, version 0.2.28*

I haven't had any businesses accept this as valid ID. Also, it is constantly asking you to refresh it and gives no instruction on how.

### 1/5 — Refresh

*2026-08-23, version 0.2.28*

To many refresh needed. At least warn that one is coming

### 1/5 — Over and over and over again

*2026-08-21, version 0.2.28*

I've completed the registration and verification process so many times, I've lost track. Maybe this is a good idea, but the execution truly sucks.

### 1/5 — Not good

*2026-08-21, version 0.2.28*

My DL was accepted, but got rejected after updating app

### 1/5 — No explanation of rejection

*2026-08-21, version 0.2.28*

I already have a physical DL and tried to apply remotely but this app just keeps rejecting my applications, and what’s worse is it doesn’t explain why it was rejected and just tells me to go contact technical support and visit this long web page. Terrible experience

### 1/5 — always says refresh needed but doesnt work

*2026-08-21, version 0.2.28*

refresh does not work

### 1/5 — address change

*2026-08-20, version 0.2.28*

app don’t work and the dmv customers service sucks balls they don’t want help i been try to change my address online and it keep saying nobody has review my account for over 3 months i did it 4 times

### 1/5 — Id does not last

*2026-08-19, version 0.2.28*

Need to refresh constantly.  Putting into Apple wallet better

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2026-08-26, version 0.2.29*

Outstanding

### 5/5 — Awesome

*2026-08-26, version 0.2.29*

So great to have it on the phone. Now we just need more people to accept it so we don’t have to carry physical driver’s license. The phone is much safer and much more convenient. You’ll be safe out there and have a great day.

### 5/5 — Good

*2026-08-25, version 0.2.29*

I sometimes leave the actual driving license at home and just use this digital

### 5/5 — CDL in wallet

*2026-08-25, version 0.2.29*

First time using app it was so easy to navigate

### 5/5 — Best thing ever

*2026-08-25, version 0.2.29*

This is perfect if you forget your purse at home

### 5/5 — Great

*2026-08-25, version 0.2.29*

The app has really been very nice to use. Just be careful because sign in may take some verification and you possibly will have to make sure that your email address is accurately connected to your drivers license.

### 5/5 — Need new drivers license to create a DMV wallet.

*2026-08-24, version 0.2.29*

Using my old Drivers License I tried serval times to create a wallet and was rejected. Then I got a new drivers license and it went through the first time Intrued.

### 5/5 — Very good app

*2026-08-23, version 0.2.28*

Always recommend

### 5/5 — CDL

*2026-08-21, version 0.2.28*

Excellent thread

### 5/5 — Straightforward

*2026-08-19, version 0.2.28*

Convenient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
