# CA DMV — user reviews

> 123 indexed App Store user reviews of CA DMV by California Department of Motor Vehicles, rated 2.67/5 from 643 ratings.

- Source: https://appshunter.io/ios/app/ca-dmv/id780829796/reviews
- App overview in markdown: https://appshunter.io/ios/app/ca-dmv/id780829796.md
- Rating breakdown: 5★ 191 · 4★ 48 · 3★ 59 · 2★ 34 · 1★ 297

## What do users think of CA DMV?

Overall sentiment: negative

**Pros**

- 🚀 Easy registration renewal
- 👍 Helpful practice tests
- 🚀 Simple and easy to use

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Outdated and inaccurate content
- 🤔 Confusing UI and navigation
- 🚫 Doesn't work on latest devices
- 🚫 Many features don't function properly

**Commonly reported bugs**

- Blank screens and crashes on launch
- Login issues and inability to access account
- Practice test questions not matching real exam
- Registration renewal process not working

**Most requested features**

- Add dark mode
- Integrate with mobile wallet
- Improve appointment scheduling
- Provide more accurate practice tests

## Newest reviews (18 of 123)

### 3/5 — Practice test for DL

*2025-10-17*

So I was using the practice test on the app. And I like to see the ones I pick and the ones a get wrong I screenshot it. So I can remember the ones I get wrong. Tell me why I did all the test and it gave me the same question I clicked it write. I got the same question and it said one was right and the other was wrong. But it was the same question. I corrected the second question with the answer from the first. Then it said ops you got it wrong. So either there a glitch with the test or something else. I’m also sure there a lot of questions missing from this test. I went to take the test at the dmv and only a few of these questions were on there. So it’s not practical if you’re not even sure what will be on the test and what won’t be. The app should have the actual test or at least most of the questions. So people who are trying to study are able to actually pass the test. And have a better understanding of the laws of the road. I hope this is improved. It could help a lot of people.

### 1/5 — Application doesn’t work

*2025-04-27, version 5.1.2*

When I go to renew my application I just get a blank screen

### 1/5 — Subpar password log in

*2025-04-21, version 5.1.2*

It’s great to take your Face ID and log you in but try to log on with a password and email and everything freeze over and over can’t even use your keypad to type in your code.

### 2/5 — Almost always gets stuck during refreshes

*2025-04-20*

For some reason, the app requires you refresh your ID periodically. But almost every time I do, it gets stuck in the processing screen. The screen says not to close the app but eventually there’s no choice but to do so. Then I have to uninstall and reinstall the app, then re-enroll. If the DMV is serious about digital IDs, this needs to be fixed. Otherwise, it cannot be relied on.

### 1/5 — Useless

*2025-03-13, version 5.1.2*

Cannot find my appointments. Confusing and conflicting instructions. The app version of spending all day at DMV. Be just as frustrated at home for no particular reason.

### 1/5 — Useless

*2025-02-25, version 5.1.2*

Useless

### 1/5 — unbelievable

*2025-02-18*

We pay a lot of money to the state of California taxes in a whole bunch of vehicle fees yet even with all that money, they cannot write an app that does the basics worse. Their website is screwed up for Mobile.  Have you tried to do a get in line on this app or on the mobile website? I'm unable to find it on the app and that would seem to me to be a pretty big priority item. The mobile site you can find it but it doesn't work they give you a number but they never refresh the screen and tell you where you are in line. I'm so disgusted with the state of California. It's 2025 and they're hiring three-year-olds to write their software. It's just unbelievable. As long as we pay them on the public dole, this will continue to happen. I did not vote for Trump, but maybe he's right. This kind of incompetence is just infuriating.

### 1/5 — Ugh

*2025-02-16, version 5.1.2*

Stopped working

### 1/5 — DMV

*2024-12-29, version 5.1.1*

Does not work error message

### 3/5 — Fixing the errors

*2024-12-24*

If you can’t use the application, check the top-left corner. If you see a label such as "DEV," "QA," or something similar, go to the "About" section in the hamburger menu. Then, select "Developer Environment" and choose the "PROD" option. The application should work fine after that. For some reason, DMV CA developers occasionally assign certain users to the development environment without explanation.

### 1/5 — 403 error

*2024-12-20, version 5.1.1*

Went to renew registration and am met with 403 errors when i clicked almost any link in the app

### 1/5 — Behind the wheel tests

*2024-12-13, version 5.1.1*

WHY can’t schedule this stupid test thru the app, why is the website easier, faster, & more user friendly than this app, seriously!!

### 1/5 — Error

*2024-12-12, version 5.1.1*

I was able to open the app and use it the first day I downloaded it. But only that one time. I’ve tried accessing the app and it just says “error 404”. What’s the point of moving everything online or on the app when it doesn’t work!

### 1/5 — They have an app but it fails to work

*2024-12-06*

Nothing short of frustrating when they create an app and it does not work. Even with “bug fixes” the original version worked but this new version does not when it comes to renew registrations. Its a simple routine thing we all need to do but it does not work. Entered the plate number and last 5 of the vin and it says “check your information” super frustrating when that registration is coming due soon.

### 1/5 — DMV

*2024-12-04, version 5.1.1*

This app every time I open it, it has a error code for everything I try to open. This app has an issue and needs to be fixed

### 1/5 — Totally not working

*2024-11-21, version 5.1.1*

Can’t access ANYTHING within this updated “bug-fixed” App after trying several times.  Getting the following error message when clicking on any of the links:

2:38
App Store
My DMV
403 ERROR
The request could not be satisfied.
Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: td
_VOYNFXbe-Gs0s-7b1-KWRsOgpIujyJ_
iwPCPw

### 1/5 — Disappointed

*2024-11-20*

It looks like someone had a deadline to meet and it was put up no matter what. I was hoping that it was better than the website. Both of them had things that were  difficult to find. It is just a little bit better than nothing.

### 1/5 — Useless

*2024-10-31, version 5.1.0*

The money well spent

## Most critical reviews (10 lowest-rated)

### 1/5 — update

*2025-09-20, version 5.1.2*

ADD DARK MODE & widget

### 1/5 — Terrible app

*2025-09-19, version 5.1.2*

I went into the office and they said it’s really to update address on the app. The app just sends me in circles. So now I can’t pay my registration or update my address. And I can’t pay in person. Super helpful. You want my money or not?

### 1/5 — Everything is horrible

*2025-08-29, version 5.1.2*

The app is so unorginuzed and not detailed ami made an appointment for behind the wheel and when i got there they said you can’t take it you made an “appointment for the card” WHY DOESNT IT SAY ONLINE AND WHY CANT YOU GUYS GIVE ME THE TEST NOW ITS ALONE SANTA MONICA

### 1/5 — Tries to steal passwords and crashes

*2025-08-07, version 5.1.2*

Tries to steal passwords and crashes

### 1/5 — Needs more features

*2025-07-24, version 5.1.2*

You can’t even look at what appointments you have if you schedule one. It needs a new tab at mydmv like *myappointments

### 1/5 — Nothing ever works

*2025-07-14*

I try every year to renew anything that is needed. Very outdated & always unhelpful. Put in your correct information and it will never find your account. You create an account and you’ll have to long on every single time for no reason. Minus we’ll go wait in those inconvenient lines at the DMV. Could have saved so much time if they focused on the app so people can spend less time at the actual DMV

### 1/5 — Terrible UI

*2025-07-04, version 5.1.2*

Genuinely one of the most frustrating Ui designs imaginable. The DMV is already a sluggish mess why not make the app the same but worse!

### 1/5 — Useless

*2025-06-14, version 5.1.2*

Don’t bother with the app.

### 1/5 — Muy mala app

*2025-05-26, version 5.1.2*

Deberían de corregir tiene muchos problemas para registrar un auto

### 1/5 — Can’t change address here or anywhere

*2025-05-25, version 5.1.2*

Can’t change address bad app design and functionality. State taxes working at its finest.

## Most praised reviews (10 highest-rated)

### 5/5 — Very easy to renew registration

*2025-07-17*

I never review things but only reviewing because of the low stars - this worked perfect for what I needed it for.

### 5/5 — Simple and Easy

*2025-05-09*

Was hesitant because of old reviews but I’m assuming what was glitching is fixed. The app was much easier than the website and quick to learn & use.

### 5/5 — Greatest app ever

*2024-06-26*

It took me a minute to set everything up, but I can access my current CDL, my ID that expired in 2002 (and I no longer need but can still see), and every vehicle registered to me and all the registration info. This is such an awesome app, I am blown away. You can do so many things from this app, there’s almost no reason at all to go to a DMV office. I haven’t seen if you can upload documents yet, but I already have my Real ID so it’s not a problem. THANK YOU THANK YOU THANK YOU California DMV!!

### 5/5 — New version released on 5.1.2024 not working

*2024-05-02, version 5.0.3*

Hi there, please help to fix the new version of the app. I upgraded yesterday, every time I try to open it, it close immediately. Please help! Thank you!

### 5/5 — Better than web page

*2024-01-31*

Best app.

### 5/5 — Amazing!

*2021-08-06*

I took all 25 test and I passed my permit test! I credit it all to this app. I read the DMV booklet but it was really boring and hard to retain the information. So instead I stopped reading the book and instead started taking the test and I passed the permit test! Thank you for creating this free app! I appreciate it a lot!!! 💗😊

### 5/5 — Worked great I passed

*2021-06-23, version 3.2*

I don’t know what everyone else was saying about the questions not being similar to the test I took the test today and all of them were almost exactly the same.

### 5/5 — Recommend

*2021-04-11*

I would recommend this because it helps me to practice with my permit and there were no glitches when went to this app!

### 5/5 — Needs an update

*2019-12-23, version 3.2*

The app's great, but pretty outdated. Please update it.

### 5/5 — Very accurate

*2018-09-23*

I had taken my permit test today and I had seen atleast 15 questions I hadn’t seen in the coarse of 6 months of studying and I was very disappointed. The apps I had used were dmv genie and some other app. So so so dissatisfied with there app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
