# CA Mobile Authenticator — user reviews

> 54 indexed App Store user reviews of CA Mobile Authenticator by CA, Inc, rated 1.90/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/ca-mobile-authenticator/id1180629016/reviews
- App overview in markdown: https://appshunter.io/ios/app/ca-mobile-authenticator/id1180629016.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 8

## Newest reviews (13 of 54)

### 1/5 — Not working

*2023-12-25, version 2.12*

Invalid output showing and there is nothing

### 1/5 — Not working

*2023-12-13, version 2.12*

When I'm pressing activate from the link provided by the federal bank it shows invalid app command in the app

### 1/5 — It is out dated.

*2023-09-24, version 2.12*

It is out dated, it is not working.. need update

### 1/5 — My company made me do it.

*2023-09-20*

This app is outdated.  Improvements that could be made.  1)Apple Watch app. 2)Face ID for mobile token 3) automatic app closer after a certain, so when you open the app again it will be ready for a new token, not one that’s “old”

### 1/5 — Con iPhone 14 Pro non funziona

*2023-09-15, version 2.12*

Ho provato diverse volte a disinstallare e reinstallare senza risultato. Ogni volta che seleziono l’account cui voglio collegarmi si apre la videata di informazioni.

### 1/5 — Problema no Aplicativo

*2023-06-14, version 2.12*

O mesmo fecha sozinho na última versão do iOS

### 2/5 — App encerrando automaticamente.

*2023-06-12, version 2.12*

App encerrando automaticamente, sem que seja possível realizar a classificação inicial.

### 1/5 — Aplicativo com erro

*2023-04-19, version 2.12*

Quando clico no login o app fecha. Muito ruim depender de um app para acessar dispositivos que não funciona.

### 1/5 — Lousy app

*2022-07-27, version 2.12*

Lousy app that needs fixing

### 1/5 — Unknown network error

*2021-07-15, version 2.12*

It does not work

### 2/5 — Não abre :(

*2021-07-02, version 2.12*

Depois da atualização, quando clica no app, ele fecha automaticamente.

### 1/5 — Crashing!!

*2021-07-01, version 2.12*

It's crashing all the time after last update. App crashes when generate new token and scan new QRCode.

### 1/5 — V2.10 does not play nicely with Dark Mode

*2021-03-10, version 2.10*

V2.10 is not working if user has dark mode enable. Text and keyboard feedback for passcode are not visible at all (rendered white on white)

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t get ahold of support

*2025-12-13*

I am using iOS and the app immediately crashes when I open it. My work makes me use this to get on their network when I am not at my facility! This has complicated work for me!

### 1/5 — 🙏

*2025-03-16, version 2.15*

🙏🙏🙏🙏🙏🙏

### 1/5 — Terrible app

*2025-03-14, version 2.15*

No dark mode, low effort UI, cannot transfer accounts to a new device, cannot backup accounts to the cloud.

### 1/5 — Needs modern updates

*2024-11-08*

This app needs automatic dark mode like yesterday!As well as app dark tint that came with iOS 18. This bright white app is very bright at night. It’s the only app on my homepage that doesn’t have dark tint and it sticks out like a sore thumb. 

Unfortunately my job forces us to use the app, otherwise I wouldn’t need to have this app. Please fix, those 2 things and it would be a whole lot better.

### 1/5 — App stopped working after iOS update

*2024-11-01, version 2.13*

Push notification stopped working after iPhone update.

### 1/5 — I just wanted to give it a 1 star

*2024-10-02*

Title says it all.

### 1/5 — Out dated app

*2024-08-05*

There are better options than this app

### 1/5 — Not working

*2024-04-08, version 2.13*

I had old version in this new version I  not able to log in now pls help me how to login or exist from this

### 1/5 — My company made me do it.

*2024-03-29*

This app is outdated. Improvements that could be made. 1)Apple Watch app. 2)Face ID for mobile token 3) automatic app timeout, so when you open the app again it will be ready for a new token, not one that’s “old”

### 1/5 — Horrível

*2024-01-12, version 2.12*

Simplesmente o pior app.

## Most praised reviews (10 highest-rated)

### 4/5 — Unable to open app

*2022-11-09, version 2.12*

Any latest update for ios 16?

### 4/5 — Cannot See a Things when using Dark Theme

*2021-03-09, version 2.10*

Need to switch to light theme every time usimg this app.
Very troublesome.
Appreciate if this can be fix

### 3/5 — Works but…

*2024-08-27*

I’m required to use this for my employer’s website so I don’t have a choice but to use it. I’ve had to operational issues. Currently using iPhone 15. 

 It would be nice to:

1) Have a Dark Screen option. I have to use this in the middle of the night and it can burn Superman’s retinas easily.

2) It would be nice to have have it go back to the Accounts screen when returning to the app from anywhere else.

Thanks!

### 3/5 — No Dark Mode

*2024-06-18, version 2.13*

Dark Mode is a Must nowadays

### 3/5 — Santosh

*2023-05-15, version 2.12*

I installed the app , while configuring the app for first time use , I am forced to scan the QR code. 

I don’t see any QR code ?

How to get the QR code ?

### 3/5 — Good app, need dark mode

*2023-05-05, version 2.12*

Pls try to give dark mode in the app , it strains the eyes

### 3/5 — Issue with IOS 15

*2021-10-09*

The push notification method doesn’t work with IOS

### 3/5 — Dark Mode

*2021-03-03, version 2.10*

Having issue in dark mode. Text cant be read. Please fix.

### 3/5 — Cant use using dark mode

*2021-03-01, version 2.10*

When update the apps i cant see the password when using dark mode.Really unsatisactory.Please fix the bugs.

### 2/5 — Keeps crashing

*2025-10-23*

Two iPhones now and still randomly closes as I try and open it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
