# CAA MyPace

> Usage-based insurance app for low-mileage drivers to manage premiums and track trips. (iPhone/iPad app by CAA Insurance Company.)

- Source: https://appshunter.io/ios/app/caa-mypace/id1385056953 (this page in markdown: same URL + `.md`)
- Developer: [CAA Insurance Company](https://appshunter.io/developer/1322067763)
- Category: Navigation
- Price: Free
- Rating: 2.00/5 from 4 App Store ratings · 95 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 58 MB
- Languages: American English
- Released: 2018-07-28
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/caa-mypace/id1385056953/reviews.md

## What is CAA MyPace?

Introducing the payment option that puts low-mileage motorists in the driver’s seat. 

The CAA MyPace App empowers you to reduce, manage and pay premiums on the go. Plug in your in-vehicle device, download the App and start driving. CAA MyPace automatically detects your vehicle’s movements, tracking your usage to keep you informed and in control.

Available from CAA Insurance Company available to CAA MyPace customers in Ontario. 

CAA MyPace, insurance that fits.

Features and benefits include:
• Save money – Control what you pay by monitoring what you use.
• Trip logs – View previous trips to track kilometre usage.
• The App runs in the background on your phone (no user input required) and logs trip details.

## Key features

- Manage and pay insurance premiums
- Track vehicle usage
- Monitor driving habits
- View trip logs
- Automatic trip logging

## What do users think of CAA MyPace?

Overall sentiment: negative

**Cons**

- 🐛 Constant login issues
- 🐛 App crashes frequently
- 🐛 Unstable and unreliable
- 🐛 Poor user interface
- 🐛 Does not save login details
- 🐛 Resets when switching apps
- 🐛 Incompatible with password managers
- 🐛 Difficult account creation
- 🐛 Blank screens on launch
- 🐛 Loops back to login
- 🐛 Slow performance
- 🐛 Useless functionality

**Commonly reported bugs**

- App does not work at all
- Blank blue screen after login attempt
- App reloads and loses entered information
- App does not remember login status
- Unable to create an account
- Error when trying to create an account
- App never works
- Keeps bringing user back to login screen
- Nothing on the app works
- Keeps looping back when trying to log in
- Won't take user to dashboard after login
- Not able to log in for months
- Circles around and around when trying to log in
- Loops user to add login information then doesn't login
- Keeps going back to main page
- Policy number already linked error, but still asks for policy number
- Never loads properly
- App and browser login do not indicate correct credentials
- Login page is completely blank
- Brings user back to main page on login attempt
- Requires membership number every time
- Crashes constantly
- Resets if user leaves app
- Cannot use password options from keychain
- Says policy already linked but still won't log in
- Returns user to login page when trying to connect
- App is useless, cannot log in
- Perpetual login loop
- Does not save credentials
- Reboots when trying to use password manager
- Requires login every time app is opened
- Cannot save login
- Slow, issues logging in
- Does not show trips properly
- Does not save username and password
- Does not take credentials from password manager
- Impossible to sign in
- Crashes as soon as password manager is opened
- Does not process stored passwords in keychain
- Crashes as soon as icon is clicked
- App does not open
- Logs out the moment user switches to a different app
- Does not allow use of password management tool
- Goes back to home screen every time user leaves app
- Sends user back into login screen
- App resets every time user switches screens to copy policy number
- Does not work with password manager
- Reverts to get started page when trying to use saved passwords
- Takes user back to Home Screen in multitasking mode
- Requires 16-character account number, but user has 10-digit numbers
- Device not showing up in app after activation
- Username not recognized, but works on website
- User interface does not work
- Technical support is useless
- Keeps taking user back to sign in page
- Unable to set up app
- Used to function, suddenly won't
- Details entered for account creation cause errors
- Password entered would not get into account
- Policy number to link account gives error
- App refreshes back to opening page
- Account doesn't link
- Cannot see mileage
- Customer service says they can do nothing
- Brutal, needs policy number every time
- App is broken and appears to have been for a long time
- User experience is terrible
- Not impressed with app functionality
- App has been broken for a long time
- No Face ID, no credential saving, no options
- Keeps logging off
- Terrible UX
- App is completely useless, unusable
- Sends user directly back to login option
- Goes in a circle but won't login
- App keeps resetting
- Cannot log in
- App is not user friendly
- App is primitive
- Login process is extremely frustrating
- Constantly forced to login
- Blank screen on login
- Buggy
- Horrible app experience
- Terribly designed
- Critical deficiencies
- Truly annoying app
- DOES NOT WORK SO FRUSTRATING
- Garbage
- Trash app
- Useless
- Worst app ever
- Not even worth a star
- Won't let me create an account
- Terrible
- App is horrendous

**Most requested features**

- Allow saving login credentials
- Integrate with password managers
- Implement Face ID or quick login
- Consolidate caa.com and MyPace logins
- Add option to export trips
- Improve telephone menu navigation
- Display odometer reading
- Allow Face ID/biometric login

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/caa-mypace/id1385056953/reviews.md

### 1/5 — App is horrendous

*2026-04-27*

The app does not work at all. I entered in username and password and it just stays on a blank blue screen. Uninstalled and reinstalled the app, same issue. Reading other reviews I’m not the only one experiencing this. I hope developers can fix this asap.

### 1/5 — Terribly Designed

*2026-04-23*

You can't switch apps without the app reloading and losing all the information that you previously entered. Very annoying during the sign up process! Also, the app doesn't remember that you previously logged in and forces you to log back in every single time. I'm guessing that the developers they hired vibe coded the entire app.

### 1/5 — Unable to login SOLUTION

*2026-04-06*

This app does not work UNLESS if you link your policy number to your login. I did this via desktop on their mypace website and it worked IMMEDIATELY.

### 4/5 — Login

*2026-03-27*

Every time I login it goes in popped right back out again I followed up with CAA. They told me there’s nothing wrong with The app for me to delete it and then download it again I’ve done it 3-4 times it’s still not working

### 1/5 — Won’t let me create an account

*2026-03-22*

I’ve tried several times across multiple days and it continues to give me an error when trying to create an account. I’m about to leave this insurance plan because this is ridiculous.

### 1/5 — Terrible

*2026-03-22*

Never works. What use is it if you can’t see your mileage usage. Cancelling this I think

### 1/5 — Trash app

*2026-03-18*

Never works it keeps bringing you back to the login screen.

### 1/5 — Garbage

*2026-03-15*

Nothing on this app works!

### 1/5 — Unsatisfied customer

*2026-03-07*

Same problem as everyone else Keeps looping back when I try to log in and when I get lucky and log in won’t take me to my dash board. Uninstalling this app waste of time and very frustrating!!!!

### 1/5 — Not able to log in

*2026-02-23*

I haven’t been able to log into the mypace app for months now. I’ve called to try to get help and constantly get the run around and logging into the web dash board provides no information either. Not sure how I’m supposed to check my usage.

## Frequently asked questions about CAA MyPace

### What does the CAA MyPace app do?

The CAA MyPace app is designed for low-mileage motorists to manage and pay their insurance premiums on the go. It works by tracking your vehicle's movements and usage, allowing you to monitor your driving habits and potentially save money on insurance.

### How does the app help me save money?

The app helps you save money by allowing you to control what you pay based on what you use. By monitoring your kilometre usage through trip logs and automatic tracking, you can gain insights into your driving patterns and potentially benefit from lower premiums if you drive less.

### Is the CAA MyPace app free to use?

Based on the provided information, the app itself is free to download and use. The cost associated with the service is your insurance premium, which you can manage and pay through the app. There are no in-app purchases or ads mentioned.

### What are the key features of the CAA MyPace app?

Key features include the ability to manage and pay insurance premiums, track your vehicle's movements and kilometre usage, and view detailed trip logs. The app also runs in the background to automatically log trip details without requiring user input.

### Who is eligible to use the CAA MyPace app?

The CAA MyPace app is available to CAA MyPace customers in Ontario. It is specifically designed for motorists who drive fewer kilometres, offering them a way to tailor their insurance costs to their actual usage.

## Version history (last 5 releases)

### 1.9.0 — 2025-02-05

Bug fixes

### 1.8 — 2022-07-20

Bug fixes

### 1.7 — 2022-06-01

Bug Fixes

### 1.6 — 2021-11-15

•	Program expansion to increase the annual KM in Ontario
•	Bug fixes

### 1.5 — 2021-01-18

• Bug fixes

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## More apps by CAA Insurance Company

- [CAA Connect®](https://appshunter.io/ios/app/caa-connect/id1322067764)
- [CAABrokerCon](https://appshunter.io/ios/app/caabrokercon/id1644866730)

All apps by CAA Insurance Company: https://appshunter.io/developer/1322067763

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*