# Cabify — Own the city

> On-demand city transportation for rides, taxis, and deliveries with a focus on safety. (iPhone/iPad app by Cabify.)

- Source: https://appshunter.io/ios/app/cabify/id476087442 (this page in markdown: same URL + `.md`)
- Developer: [Cabify](https://appshunter.io/developer/476087445)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.80/5 from 31,617 App Store ratings · 431 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 231 MB
- Languages: American English, European Spanish
- Released: 2011-11-14
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cabify/id476087442/reviews.md

## What is Cabify?

Whether you want to move around the city in a cab, order private car rides or send your things from one area of the city to the other, Cabify is your transportation and mobility app. And without giving up the most important thing: the safety and quality of your trips.

Cabify, the safe transportation option for your trips. Reach your destination in a premium cab or private car.

How does Cabify work?

1. Reserve or request your car or taxi ride. Indicate in the app where you are located. Select your destination, as well as the type of transportation you want to use: Cabify, cab or delivery.
2. Confirm your request to order a trip and that's it! We will provide you with the details of the car or taxi and the driver, either for a trip or for a delivery.
3. Always know the estimated price before traveling. We will tell you how much you will pay for your car or cab ride. In addition, you can select the payment method that best suits you: debit card, credit card or cash.
4. Share your journey. Send the details of your trip to family and friends so that they know where you are at all times and make you feel even safer.

In addition, you will always move with maximum safety measures.

What are the advantages of traveling with Cabify?

- The safety of your trips is our priority. All trips are geolocated and can be shared immediately with any family member or friend. They will be able to see which taxi or car you are in, which driver you are with, and even where you are in your trip.
- A very easy to use app. You will be faster than Usain Bolt ordering a cab ride or making a delivery.
- Delivery. We don't just move you, we move your stuff too. Our drivers will take what you want from one place to another in their cars or motorcycles. It couldn't be easier!
- More options for you. Because we know you don't always travel the same way, we have free cars and cabs for every occasion. Cabify for your day-to-day trips, Taxi to get there as soon as possible, or Delivery to receive what you want.
- Carbon neutral trips. We offset all the CO2 emissions generated by your trips with Cabify. Choose a transportation option that thinks about the environment!
- The best drivers. At Cabify we have the most selective criteria when it comes to accepting car or cab drivers.
- No surprises. We show the price before you request a trip. This way you can travel with the peace of mind of knowing how much you are going to pay.
- 100% customization. You decide how to move. Choose from the payment method that best suits you to what beat you want to play on your radio.
- For everyone. Cabify's app is accessible for people with sight impairments, and we have accessibility settings for people with disabilities.

Where is Cabify available?

Cabify is now available in 7 countries so you can get around by car or cab. Order your taxi driver in cities like Bogota, Lima, Madrid or Buenos Aires and start enjoying more transportation options with the leading taxi app: car rides, motorcycle deliveries, airport cabs, and more. Get to know in detail all the services available in each city at cabify.com.

Want to use Cabify for drivers and become a taxi driver?

If you're passionate about helping others discover your city, find out more at cabify.com or download the Cabify Driver app.

Looking for corporate transportation for your company?

Offer the best transportation app to your employees. Open a corporate account to have a large fleet of cars and cabs available for your company's trips and deliveries. In addition, our management platform will allow you to have greater control of expenses.

Download Cabify, your car or taxi transportation app and move or send whatever you want around your city.

## Key features

- Book private car rides
- Order taxi services
- Send packages with delivery
- Share trip details for safety
- See estimated prices upfront
- Carbon-neutral trip options
- Accessible for users with disabilities

## What do users think of Cabify?

Overall sentiment: negative

**Pros**

- 🚀 Reliable service
- 👍 Friendly and professional drivers
- 💡 Advance booking option
- 🚗 Clean and comfortable cars

**Cons**

- 🐛 Inaccurate GPS and location tracking
- 🔍 Lack of transparency in pricing
- ⏰ Long wait times for drivers
- 🤖 Poor customer service and support

**Commonly reported bugs**

- App crashes and freezes
- Issues with account verification and login
- Unreliable booking and cancellation process

**Most requested features**

- Option to add notes and instructions for drivers
- Ability to modify destination during trip
- Support for multiple payment methods including cash

## Recent user reviews (10 of 431)

All indexed reviews: https://appshunter.io/ios/app/cabify/id476087442/reviews.md

### 1/5 — Sistema de elección de conductores en decadencia

*2026-08-20, version 8.253.0*

Cuando te rechazan la solicitud para poder trabajar con ellos, no te dan una explicación del por qué. Muy malos administradores

### 1/5 — Be very careful

*2026-08-13, version 8.252.0*

Despite there being multiple rideshare pickup zones at the airport in Madrid, his app will not route you to the closest one. You’ll have to run and be lucky to make it to the right pickup zone in time. Most likely your ride will get cancelled and you’ll have to lay the outrageous fee (nearly as much as the ride).

### 1/5 — Unusable app

*2026-08-11, version 8.252.0*

Just asks for payment methods and hangs

### 1/5 — Late or cancel.

*2026-08-11, version 8.252.0*

Don’t waste your time.  You will be late using this app.  It will add more and more time for pick up and then suddenly cancel on you.  I waited 45 minutes for a 10 minute destination.

### 1/5 — Never again

*2026-08-10, version 8.251.0*

They have zero customer service. The driver who supposed to take me to airport never been there so he drove me to the wrong location 3 times before o navigated him myself and was late for my international flight. I tried multiple times to contact the support - they just don’t  carry any responsibility. They offered me €3 for my €43 trip plus $650 airplane I lost. On top of that, they blocked my account and denied my chargeback. All because of €43. This is the worst taxi service I ever used. Go to hell

### 1/5 — App Locks Up, Bad Drivers

*2026-08-08, version 8.251.0*

The app freezes and locks up my phone until I force close it.

Drivers like to hide from you near  just enough to start the waiting time then drive off to waste more time trying to charge you more. Can’t even use app support cause the app locks up.

### 1/5 — Trash App - Use Free Now Instead

*2026-07-17, version 8.248.0*

What a terrible app. Drivers cancel all of the time. The estimated wait times are always way underestimated. The pick up points are hard to customize, and them never accurate. The customer service is an AI that will cancel your ride even when you don’t want it to. Literally no redeeming qualities.

### 1/5 — unreliable and scam

*2026-07-16, version 8.248.0*

I had a flight at 6 am so i ordered an uber for 4 am to go yo the airport the in the morning of the previous day. Instead of having a confirmed driver ready the app when i did the reservation it only located a driver 10 minutes before i had to leave and after 20 minutes the only driver that confirmed canceled.

### 1/5 — Functionally good, operationally terrible

*2026-07-02, version 8.246.0*

Wasted a lot of time waiting for drivers that just go the opposite direction, don’t respond or never arrive

### 1/5 — So many things wrong with the service and the app

*2026-06-28*

I am visiting Spain and read in several places how this app is very popular.  I cannot understand why. 

For each of my two rides, Cabify offered me the option for an expedited pick up for an additional cost.  Each time the pick up time was significantly later. It didn’t refund me for that extra wait. 

On my second ride, the driver was two blocks away from the major intersection I was waiting at for 12 minutes only to have to go find him and be surcharged for it by Cabify for the driver’s wait time.  I was at a street light cross walk at Plaza de Cuba in Seville. Not hard to find.  

After I complained they offered my the surcharge as a credit for a future ride. Not going to fool me a third time. 

The app doesn’t let you pick a language. I receive emails and alerts in Spanish but the app is in English. 

Clearly this service isn’t ready or its customers don’t seem to care.

Update in response to the developer who replied and  asked for an opportunity to address the situation. I posted this review after 5 days trying to resolve it through their customer service channels.  They take 24 hours to respond to each communication and don’t really solve anything.

**Developer response:** Hi SFGator. We're very sorry to have caused you this impression. We'd like to hear about your experience and how we can help. Please contact us via direct message on any of our social media channels, or you can reach us through our help center at https://help.cabify.com/hc/es. Best regards!

## Frequently asked questions about Cabify

### What does Cabify do?

Cabify is a transportation and mobility app that allows users to book private car rides, order taxis, and send packages for delivery within the city. It focuses on providing safe and quality trips with features like real-time trip sharing and carbon-neutral options.

### What are the key features of Cabify?

Key features include the ability to reserve or request car or taxi rides, send items for delivery, see estimated prices before booking, and share trip details with friends and family for enhanced safety. The app also offers carbon-neutral trips and customization options for payment methods and ride preferences.

### How much does Cabify cost?

The app itself is free to download and use. Users pay for the transportation services they book, such as car rides, taxis, or deliveries. The estimated price for your trip is shown before you confirm your request, so there are no hidden costs.

### Is Cabify available in my city?

Cabify is available in 7 countries and operates in various cities worldwide, including Bogota, Lima, Madrid, and Buenos Aires. You can check the app or their website for a full list of supported locations to see if it's available in your area.

### What are the benefits of using Cabify for transportation?

Using Cabify offers several benefits, including prioritized safety with geolocated and shareable trips, an easy-to-use interface, and the convenience of moving both people and packages. Additionally, it provides carbon-neutral travel options, selective driver vetting, upfront pricing, and customizable ride experiences.

## Version history (last 5 releases)

### 8.254.1 — 2026-08-26

We're working hard to make sure you've got the whole city within reach via our app. In this version we've made a few adjustments to improve your experience.
- If you have a discount, we'll remind you of it from the start and we'll show you the final price with the discount applied.
- We corrected a few small errors for an improved experience.

### 8.254.0 — 2026-08-24

We're working hard to make sure you've got the whole city within reach via our app. In this version we've made a few adjustments to improve your experience.
- If you have a discount, we'll remind you of it from the start and we'll show you the final price with the discount applied.
- We corrected a few small errors for an improved experience.

### 8.253.0 — 2026-08-17

We're working hard to make sure you've got the whole city within reach via our app. In this version we've made a few adjustments to improve your experience.
- If you have a discount, we'll remind you of it from the start and we'll show you the final price with the discount applied.
- We corrected a few small errors for an improved experience.

### 8.252.0 — 2026-08-11

We're working hard to make sure you've got the whole city within reach via our app. In this version we've made a few adjustments to improve your experience.
- If you have a discount, we'll remind you of it from the start and we'll show you the final price with the discount applied.
- We corrected a few small errors for an improved experience.

### 8.251.0 — 2026-08-03

We're working hard to make sure you've got the whole city within reach via our app. In this version we've made a few adjustments to improve your experience.
- If you have a discount, we'll remind you of it from the start and we'll show you the final price with the discount applied.
- We corrected a few small errors for an improved experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*