# Cabin Coffee Co. — user reviews > 21 indexed App Store user reviews of Cabin Coffee Co. by Lunchbox Technologies Inc., rated 4.80/5 from 2,357 ratings. - Source: https://appshunter.io/ios/app/cabin-coffee-co/id1619556972/reviews - App overview in markdown: https://appshunter.io/ios/app/cabin-coffee-co/id1619556972.md - Rating breakdown: 5★ 2,158 · 4★ 109 · 3★ 45 · 2★ 11 · 1★ 34 ## What do users think of Cabin Coffee Co.? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient ordering - 👍 Friendly and helpful staff - 💎 Delicious coffee and food options **Cons** - 🐛 Issues with the app's functionality - 🔒 Inconvenient gift card management - ❌ Inability to earn rewards in-store **Commonly reported bugs** - App freezes and crashes - Inconsistent user experience between app and in-store **Most requested features** - Add option to customize smoothie orders - Improve account management and recovery ## Newest reviews (2 of 21) ### 5/5 — Cabin Coffee Co *2023-01-09* Sara was so kind , professional, patient with me as I was finding the app. She spent quality time with me and I am so appreciative. She is “a keeper” for your company. Thank you, Sara **Developer response:** Thank you for your feedback! We are so happy to hear that Sara was able to help you out! ### 5/5 — Saves me Time! *2022-12-29* Slick, easy to use. Modify your drinks easily. Saves time to order ahead and pick up and avoid the lines. I use it every day! **Developer response:** Joseph, Thank you for your feedback! We appreciate it! ## Most critical reviews (10 lowest-rated) ### 1/5 — App is too slow! *2026-07-22* The new app update is WAY TOO SLOW! ### 1/5 — Unable to Order My Usual Drink *2024-04-04* My local Cabin Coffee switched rewards over to only being earned when you order from the app, but when I try to order a smoothie on the app, there is no option to add leafy greens so the app is useless to me as I always add this to my smoothies. Now I can no longer earn rewards since I have to order my drink in store. Very disappointed! **Developer response:** Thank you for your feedback. We can look at adding leafy greens as an add on option. There is still an option to take your in store receipts and enter that info into the app to get credit for your instore purchase. Thank you again for your feedback, please feel free to reach out with any questions or comments by email us at support@cabincoffee.net. ### 1/5 — Cannot recreate account *2024-03-23* Had to delete account due to security reasons and am unable to recreate account. Simply cannot use the app anymore because my phone number is locked out. **Developer response:** Thank you for your feedback. Could you email us at support@cabincoffee.net so we can assist getting you logged back in? Thank you! ### 1/5 — Pointless *2023-01-11* Can’t even scan at the restaurant you can only order on the app and if you order through drive through you can’t get points for your order. **Developer response:** Thank you for your feedback. At the moment we have two separate loyalty programs. In store purchase earn you in store rewards and app purchase earn you app rewards. We are working towards combining those two programs but are not there yet. ### 1/5 — Horrible App! *2023-01-03* I have been coming to Cabin Coffee since moving here in June and enjoyed getting my reward the old way by giving my number. Yesterday was the first time to try to use the app and wouldn’t let me use the promo free coffee. So I got frustrated and just ordered at the counter then hit even more frustrated I didn’t get points since I didn’t order through the app. Today I ordered through the app and still was not able to use my free promo coffee. Guess Starbucks will be gaining my business back! **Developer response:** We apologize that you have been unhappy using the Cabin Coffee app. We would love to help figure out the issue you experienced. Can you email support@cabincoffee.net with more info so we can help fix the issue. Thank you for your feedback! ### 2/5 — Won’t save gift card *2025-01-11* Was super excited to receive a gift card for Cabin for Christmas until I realized I have to enter my gift card number every time I order on the app. Super inconvenient. Add to this the fact you still have to have a credit card linked even though you are paying with your gift card. Please fix this. ### 3/5 — Slow *2026-07-31* There was an update of some sort to this app and it is incredibly slow now ### 3/5 — App *2023-07-30* The app kept “thinking” and sending me back to the previous page…not sure if it was because I was out in the country vs being in town. **Developer response:** Thank you for your feedback! We apologize for any inconvenience you experienced. We would love the opportunity to know more and fix the issue. Please email us at support@cabincoffee.net with any other information you would like to share. Thank you! ### 4/5 — Best place to get caffeinated *2023-03-06* Great people and drinks can’t go wrong stopping by **Developer response:** We appreciate your feedback! Thank you for supporting Cabin Coffee! ### 5/5 — Cabin Coffee *2026-07-31, version 26.0.6* We LOVE Cabin Coffee🧡🧡🧡 ## Most praised reviews (9 highest-rated) ### 5/5 — Cabin Coffee is the Best! *2026-06-30* We have to drop in once a week for a Tumbleweed. The staff is always so nice and welcoming. Wish you had some other Locations in Indy around Fishers ### 5/5 — The best! *2026-02-13* Just the best! ### 5/5 — Service *2026-01-13* Excellent friendly service ### 5/5 — Dandy! *2024-11-22* Ordering with the app is fantastic. Good coffee! Great scones! ### 5/5 — Love our Cabin Coffee *2024-04-29* My order is always ready and waiting! Delicious as always! **Developer response:** Thank you for your review! ### 5/5 — Good food and great americanos *2024-03-08* I work nearby and this is a wonderful place to get breakfast options and midday options. **Developer response:** Glad you enjoy it! Thank you for your feedback! ### 5/5 — Good & fast *2024-02-06* The previous cafe was extraordinarily SLOW. The folks at Cabin are impressively FAST. The food is good too. **Developer response:** Thank you for your review! We really appreciate it! ### 5/5 — My Favorite *2024-02-05* I love their white coffee. It has a smooth taste and my choice every time, hot or cold. Very friendly staff and plenty of room inside to sit and enjoy treat. **Developer response:** Thank you for your review! We really appreciate it! ### 5/5 — I love cabin coffee st Charles !! *2023-02-02* They are all so nice and I wouldn’t survive without my coffee!! **Developer response:** Thank you for your feedback! We appreciate you supporting Cabin Coffee St. Charles! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*