# CabMD — user reviews > 22 indexed App Store user reviews of CabMD by Clinical Support Systems, Inc., rated 3.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/cabmd/id1346849485/reviews - App overview in markdown: https://appshunter.io/ios/app/cabmd/id1346849485.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (7 of 22) ### 1/5 — Update crashes *2025-04-05* This new update crashes when I try to add a claim. Pls fix. **Developer response:** Ratings aren’t a great way to share feedback. We are addressing the issues as fast as we can, so we appreciate your patience. Please make sure to keep your app updated daily as we release updates during this time. ### 1/5 — It was great before *2025-04-04* Before the new version it worked pretty well, but since the update I’m not able to use it due to various problems. Very annoying. ### 1/5 — V2.0 is terrible *2025-04-01* Earlier version worked with very few issues. The new version Face ID doesn’t work, crashed several times opening the first time, doesn’t recognize version codes on scanning stickers, crashes and loses data part way through the billing process - just awful. Had no complaints before today - now I’m looking for a new billing software. Please revert and fix this with more beta testing. ### 1/5 — Macros not working *2023-03-28* So many issues but now the app shuts down when you click on macros **Developer response:** We have located the issue with your macros and corrected them and verified that the existing app is working for you in this regard. You had a macro that had an incomplete service code. We'll be making adjustments to compensate so that it can't happen again. As always, and preferably, please contact support at support@cab.md for assistance. ### 1/5 — Bug *2022-08-30* App freezes. Can’t use it **Developer response:** It's taken far too long to get an update released, we do apologize. Please try the latest version now released. ### 1/5 — Crashes and no IPad support *2019-12-25* Your web app is is decent, but the mobile app crashes frequently. Very annoying. No iPad support. Please fix. **Developer response:** Make sure you let us know when there are issues like that at support@cab.md so we can fix issues like this. We're working on improving the app! We aren't planning on adding an iPad version, as we would prefer users use the website in that case. ### 1/5 — Does not open *2019-01-10, version 1.0.151* The app is not opening properly. It gets stuck at the initial screen with the CabMD image. Probably just a big fix needed but thought I’d let you know! ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-05-15* Garbage app. Full of bugs. Unfortunately I am stuck using it. ### 1/5 — Update has made the app unusable *2025-09-03* I have reverted to using the website. Absolutely awful update. ### 1/5 — How do I get the old app back? *2025-09-01* None of the fields fill, drop down does not work. New app is unusable. No issues with the old app. Sometimes simpler interfaces are better for straightforward tasks. ### 1/5 — Weirdly worse than first *2025-05-22* I had great success with the first version I used but this version frequently crashes, doubles codes and fails to submit ### 1/5 — Terrible Update *2025-05-10* The CabMD app functioned flawlessly years ago. However, a recent update has largely rendered it unusable. It crashes quite regularly, the UI is slow and often cluttered, drop-down menus are chaotic, inputting certain claims can be quite difficult as certain premiums do not populate appropriately. Overall, it’s a mess. I will likely look elsewhere if there are no significant improvements in the near future. I would highly recommend new users to look elsewhere if you haven’t used CabMD before. ### 1/5 — DO NOT UPGRADE *2025-05-09* Horrible upgrade. Several features don’t work. If not fixed soon, I’ll find another company. ### 1/5 — V. 2 *2025-05-06* Again to echo complaints. App is basically unusable! Should not have been released - very disappointing. ### 1/5 — Numerous issues on new version *2025-04-19* New version has a multitude of issues, I can’t even enter the referring doc ### 1/5 — Terrible, gimmicky update. *2025-04-12* This new version is embarrassingly gimmicky. Dancing icons encouraging you to keep your rejection-free streak going? That would be hard to stomach even if the app DID work. For now I just want an app that doesn’t crash. ### 1/5 — New version full of bugs *2025-04-07* Newly released version 2.0 is full of bugs. Despite daily updates there are still multiple issues that I can see - seems like this release was a beta test. I’ve had to use the web a most of the time since this version was released. It can’t be possible that appropriate testing was done before release ## Most praised reviews (5 highest-rated) ### 5/5 — Easy to use *2019-01-10* It’s so convenient to create a lot of claims for patients ### 3/5 — Crash *2025-04-05* The app was fantastic until the two most recent updates, which introduced a critical issue. Now, I can’t add claims because either the app throws an “Arg_TargetInvocationException” error or completely crashes when I try to do so. ### 3/5 — Inadequate support *2022-06-15* Their app estimates a wait time of <10 minutes for support yet takes hours. No guide or steps when you download the app or website that show you how to use it. **Developer response:** The support timing is an estimation, and it just depends on the time of day. The website includes tips, but there are a series of videos as well: Creating a claim: https://clinicalsupportsystems.wistia.com/medias/fj0lqs3pvc Using chronic assessment premiums: https://clinicalsupportsystems.wistia.com/medias/qoaexbi4cq About service locations and master numbers: https://clinicalsupportsystems.wistia.com/medias/661g8oxen1 Using special visit premiums: https://clinicalsupportsystems.wistia.com/medias/19bs50lugh About diagnostic codes: https://clinicalsupportsystems.wistia.com/medias/u1l9oltphc About referring physicians: https://clinicalsupportsystems.wistia.com/medias/c1dqhso8si Also, our knowledge base (now directly accessible within the app) should be able to answer most questions without the need for live support. ### 3/5 — User friendly but crashes frequently *2020-06-08* Easier to use than the website but it does crash a lot, often in the middle of a claim, which is then deleted. **Developer response:** Make sure you let us know at support@cab.md so we can fix issues like this. We're working on improving the app! ### 2/5 — Bad update *2025-07-09* Excellent customer service. Was a 5* app but the last big update has been glitch after glitch. Would happily revert to the old version. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*