# Cabrillo Credit Union — user reviews

> 167 indexed App Store user reviews of Cabrillo Credit Union by Cabrillo CU, rated 4.60/5 from 1,325 ratings.

- Source: https://appshunter.io/ios/app/cabrillo-credit-union/id592810533/reviews
- App overview in markdown: https://appshunter.io/ios/app/cabrillo-credit-union/id592810533.md
- Rating breakdown: 5★ 1,103 · 4★ 103 · 3★ 44 · 2★ 20 · 1★ 55

## What do users think of Cabrillo Credit Union?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🔒 Secure banking
- 👍 Convenient features
- 👍 User-friendly app
- 👍 Great customer service
- 👍 Reliable and consistent

**Cons**

- 🐛 Occasional app crashes
- 🐛 Slow performance
- 🐛 Issues with mobile deposit
- 🐛 Lack of advanced features

**Commonly reported bugs**

- Login screen freezes
- Inconsistent transaction posting
- Difficulty updating contact information

**Most requested features**

- Improve mobile deposit process
- Add more customization options
- Expand online banking capabilities
- Improve app stability and speed

## Newest reviews (17 of 167)

### 3/5 — Loan

*2026-02-14, version 14.2.3*

Very disappointed I didn't get a loan.

### 4/5 — Easy Banking

*2025-11-28, version 13.0.250600*

Star

### 5/5 — Love it!

*2025-10-23, version 13.0.250600*

Love the app. Self explanatory

### 5/5 — Championship

*2025-10-16, version 13.0.250600*

The Best Credit Unión

### 5/5 — Ez

*2025-09-25, version 13.0.250600*

This app very easy to navigate

### 5/5 — Best Credit Union

*2025-09-17, version 13.0.250600*

A credit union that cares about workers.

### 5/5 — Awesome!

*2025-09-12, version 13.0.250600*

Cabrillo Credit Union has been nothing but the best in all aspects of banking and auto loans! Great customer service !!

### 5/5 — Love it

*2025-09-04, version 13.0.250600*

It’s so easy to work this app.

### 5/5 — He

*2025-08-29, version 13.0.250600*

I use this app several times a day. Very easy to use.

### 5/5 — Love Dogs

*2025-08-28, version 13.0.250600*

Easy to navigate.  Quick responses to messages and inquiries.

### 5/5 — Cabrillo is the best!

*2025-08-18, version 13.0.250600*

I have dealt with many banks and credit unions in my lifetime. Cabrillo has always taken care of any issues in a prompt, professional and friendly manner. I do believe that they follow the old rule that Customers come first! Thank you Cabrillo!

### 5/5 — User friendly.

*2025-08-15, version 13.0.250600*

It’s easy to navigate.

### 5/5 — Member since 2009

*2025-08-13, version 13.0.250600*

Very little to say against CCU. They have always been there and the app makes it easy to stay with them when not living in California.

### 5/5 — Easy to Use

*2025-08-11, version 13.0.250600*

I have been using this app since it came out - super easy to use, secure and convenient.

### 5/5 — JP

*2025-08-11, version 13.0.250600*

We have been with Cabrillo Credit Union for over 30 years. There is not one thing that I would not give a five star to! Love you all!

### 5/5 — Easy to use

*2025-08-10, version 13.0.250600*

This system is so user friendly.  I do not need any help from my Granddaughters which is a great testimony to the easy of being able to bank on line.  I have a since of security when in this program from Cabrillo.

### 5/5 — Easy

*2025-08-10, version 13.0.250600*

Easy to use good layout.

## Most critical reviews (10 lowest-rated)

### 1/5 — An App With Three Gears

*2026-07-16, version 14.2.3*

Slow stop and crash.

### 1/5 — New app update

*2026-05-13, version 14.2.3*

The update to the app is horrible.  The old app was much better.  I have no clue why a change was made.

### 1/5 — Can never deposit checks

*2025-12-03, version 13.0.250600*

The check deposit feature is horrible

### 1/5 — Performance and bill pay

*2024-08-01, version 13.0.5902*

Over all the application is good. But the external account update and 2 step verification lacks the latency and speed to accomplish these two tacks. 
The bill pay is another issue. Why have two formats of this? One formate is a watered down version of the full bill website that you can only do basic things. Why not just have access to the entire full service website from Cabrillo site?

### 1/5 — Very faulty for login

*2024-07-20, version 13.0.5902*

When I try to login at different times of day most of the times it just stays in a loading screen and does not allow me to login. Keeps happening, but less often. I cant save my login because it will stay stuck.

### 1/5 — Performance and bill pay

*2024-06-06*

Over all the application is good.  But the external account update and 2 step verification lacks the latency and speed to accomplish these two tacks. The bill pay is another issue.  Why have two formats of this?  One formate is a watered down version of the full bill website that you can only do basic things.  Why not just have access to the entire full service website from Cabrillo site?

### 1/5 — Cannot use mobile deposit

*2024-05-29, version 13.0.5902*

Called for assistance said deposit at branch through envelope depository or go inside. Asked me to check back in June. Not customer service friendly.

### 1/5 — Slow app. NO warning of deposit limit. Completely inconvenient

*2020-03-05, version 9.0.5512*

This app is horribly slow.

There is ZERO warning of a mobile deposit limit. None. “It’s in the disclosures when you opened your account Ma’am” is a TERRIBLE excuse. Terrible. Put a warning in the app. My whole check is   screwed now because I wrote mobile deposit like this useless app said to. This bank is inconvenient and I regret switching. Stay local to your home

### 2/5 — could use work

*2024-12-31, version 13.0.5902*

i feel like the app is out of date.

### 2/5 — Needs improvement

*2024-10-09, version 13.0.5902*

My biggest concern is the bill pay. If I have the same amount to the same recipient it will not send the amount. I have to change it my a digit. The app itself is ok.

## Most praised reviews (10 highest-rated)

### 5/5 — Cabrillo Bank

*2026-04-23, version 14.2.3*

Easy for me

### 5/5 — The best

*2026-04-12, version 14.2.3*

I have been with Cabrillo for over 20 years, and there is no comparison. They are simply the best!

### 5/5 — Access anywhere

*2026-04-09, version 14.2.3*

I like that I can do just about anything on this app. Especially since I’ve moved to another state. Being able to do the day to day transactions. Convenient. Transferring to external accounts, etc is easy.
It makes things so much easier and faster. My CU for over 30 years.

### 5/5 — Happy customer

*2026-03-13, version 14.2.3*

I have been a member for about 9 years now.  Cabrillo C/U has always helped during difficult times.

### 5/5 — Appreciate App assistance

*2026-01-29, version 13.0.250600*

A great article tribute of service to us as clients needing to keep up with our monetary senses. THANKS! 🙂

### 5/5 — Mr

*2026-01-15, version 13.0.250600*

Friendly, professional app. Easy to navigate & understand.

### 5/5 — The app is great!

*2026-01-04, version 13.0.250600*

It’s such a blessing to have the Cabrillo Credit Union online banking app, it’s so universal!  I’m thankful I’ve utilized this finance tool! God is GOOD.

### 5/5 — Good to use

*2025-12-02, version 13.0.250600*

Comfortable to use

### 5/5 — Exceptional

*2025-12-02, version 13.0.250600*

The staff are honest, professional, well informed and courteous.

### 5/5 — G.S.

*2025-10-29, version 13.0.250600*

10/28/2025

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
