# Caddy - Business Phone App — Business line, AI receptionist

> Provides a private, local second phone number for calls and texts. (iPhone/iPad app by 800.com.)

- Source: https://appshunter.io/ios/app/caddy-business-phone-app/id6451449549 (this page in markdown: same URL + `.md`)
- Developer: [800.com](https://appshunter.io/developer/1466825308)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.80/5 from 1,665 App Store ratings · 511 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 97 MB
- Languages: American English
- Released: 2023-11-02
- Data updated: 2026-09-17
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/caddy-business-phone-app/id6451449549/reviews.md

## What is Caddy?

Stop giving clients your personal number. Caddy gives you a dedicated local business number on the phone you already own. Within minutes you have unlimited calling, texting and an AI receptionist that takes your calls when your too busy. 
Built for the 30 million solopreneurs and micro business owners across the US and Canada who need a professional phone presence without paying for tools built for companies ten times their size. 


HOW CADDY WORKS 
Download the app, choose a phone number with a local area code, and your business line is live. Calls and texts come into Caddy, separating them from your personal number, so you always know when it's business and when it's personal. 
When you can't pick up, enable Caddy's AI receptionist to take over. It answers your calls, collects the caller's name and reason for calling, and sends you a summary with a full transcript. You wake up to an organized list of leads instead of a voicemail box full of missed opportunities.*


WHAT'S INCLUDED 

Unlimited Plan — $9.99/month
• Unlimited inbound and outbound calling 
• Unlimited SMS and MMS messaging
• Voicemail with transcription
• Unified inbox for texts, calls, and voicemails
• Additional number purchases available 

Unlimited + AI Receptionist — $19.99/month
• Everything in Unlimited, plus:
• AI receptionist 
•Custom knowledge base for your business 
• Call summaries and full transcripts 
• Custom ring count before AI picks up
• Call exclusion rules 

Every plan includes a 7-day free trial for new users. No contracts. Cancel anytime. *


WHO CADDY IS FOR
•  Home services and trades — plumbers, electricians, painters, landscapers, HVAC techs who are on the job when clients call 
•  Real estate agents and property managers fielding high volumes of calls and texts 
•  Marketplace sellers who need a public number that isn't their personal cell 
•  Freelancers and creatives — designers, photographers, writers, videographers
•  Health and wellness — personal trainers, stylists, massage therapists 
•  Gig workers — Short-term rental hosts, handymen, contractors, delivery drivers 


WHAT MAKES CADDY DIFFERENT 
• No enterprise complexity — no PBX, no desk phones, no IT department required. 
• Unlimited Communications — calls, texts, and voicemail are not metered**. 
• Set up your business number in minutes — download, choose your number, and go. 
• AI that actually works for you — not a generic IVR, a receptionist that understands your business. 


By using Caddy, you agree to our Privacy Policy and Terms of Use.

• https://caddy.com/privacy-policy/
• https://caddy.com/terms-of-use/

* Real phone number and free trial subscription required for sign-up
** Messaging within Caddy adheres to all Telephone Consumer Protection Act (TCPA) and 10DLC requirements.

## Key features

- Second phone number
- Private calls and texts
- Voicemail with transcription
- Choose local area code
- Unlimited Wi-Fi/data calling
- Manage multiple numbers

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Unlimited Monthly + AI | $19.99 | per month |
| Unlimited Yearly + AI | $199.99 | per year |
| Caddy Unlimited | $99.99 | per year |
| Caddy Unlimited | $9.99 | per month |
| Caddy Unlimited | $9.99 | per month |
| Unlimited 3 Numbers - Yearly | $129.99 | per year |
| Unlimited 10 Numbers - Monthly | $30.99 | per month |
| Unlimited 10 Numbers - Yearly | $299.99 | per year |
| Unlimited 3 Numbers - Monthly | $14.99 | per month |


## What do users think of Caddy?

Overall sentiment: positive

**Pros**

- 👍 User-friendly
- 🚀 Great service
- 💯 Excellent app
- 🔒 Safe and secure
- 🎉 Awesome experience
- ⭐ Best app ever
- 💫 Fantastic app
- 🌟 Highly recommended

**Cons**

- 🐛 Occasional issues with call/text quality
- 💰 Need to pay for credits
- 🔍 Limited number of available numbers

**Commonly reported bugs**

- Message blocking issues
- Compatibility problems with older devices

**Most requested features**

- Unlimited free calls and texts
- More number options
- Email support

## Recent user reviews (10 of 511)

All indexed reviews: https://appshunter.io/ios/app/caddy-business-phone-app/id6451449549/reviews.md

### 5/5 — really good app

*2026-09-09, version 1.17.0*

I enjoyed using this app honestly it was good

### 5/5 — Great

*2026-09-06, version 1.17.0*

I love it

### 5/5 — User

*2026-09-05, version 1.17.0*

easy and great service

### 4/5 — Review

*2026-09-02, version 1.17.0*

Very happy with the all

### 5/5 — Good app

*2026-09-01, version 1.17.0*

Does it’s job

### 5/5 — Great

*2026-08-31, version 1.17.0*

The app is really easy to use and it works great with no bugs

### 3/5 — Rewatching

*2026-08-31, version 1.17.0*

G

### 5/5 — Owner operator

*2026-08-28, version 1.17.0*

Great app

### 5/5 — Service

*2026-08-26, version 1.16.1*

I love it

### 5/5 — 5stars

*2026-08-26, version 1.17.0*

great app

## Frequently asked questions about Caddy

### What does Caddy do?

Caddy provides users with a private, local second phone number for making and receiving calls and texts. It allows you to keep your primary number private and offers features like voicemail with transcription.

### How can I get a second phone number with Caddy?

You can get a second phone number by downloading the Caddy app and signing up. A real phone number and a free trial subscription are required for sign-up. You can choose a local number with a specific area code.

### Is Caddy free to use?

Caddy offers a completely free 7-day trial. After the trial, there are affordable plans for unlimited texting and calling. The free starter plan is limited to one number and 25 credits per month, with additional charges for SMS, MMS, and call minutes.

### What are the benefits of using Caddy?

The main benefit is enhanced privacy by separating your personal and business communications. You can also manage up to 10 numbers for various purposes, enjoy unlimited communication over Wi-Fi or data, and cancel at any time with no contracts.

### Can I use Caddy on different devices?

The description does not explicitly state compatibility with different devices. However, it implies usage over Wi-Fi or data, suggesting it functions on smartphones capable of running mobile applications.

## Version history (last 5 releases)

### 1.18.0 — 2026-09-11

NEW
- Yearly billing: Unlimited and Unlimited + AI Receptionist plans are now available as annual plans. Tap between Monthly and Yearly on the plan screen to see annual pricing and how much you save versus paying monthly.

IMPROVED
- Privacy Policy and Terms of Use are now available from in Settings, under Privacy & Permissions.
- The "Messages" inbox has been cleaned up to contain only conversations alerts and no user feedback prompting.
- Improvements to the AI Receptionist setup steps have clarifying labels.  

FIXED
- Fixed a navigation loop within Settings. 
- The notifications toggle in Settings now responds more naturally.

IMPORTANT — CHANGES TO FREE ACCESS
The free subscription is no longer available to new users. An active subscription is now required to use Caddy, with one exception:
- If your account currently a free subscription using credits, you keep free access as long as your account stays active.
- Paid plans can no longer be downgraded to the free subscription.
- If your subscription is cancelled or a payment fails, you'll be taken to the subscribe screen the next time you open the app. You will not return to the free tier.
- If you had grandfathered free account and later choose a paid plan, free access does not return if the paid plan ends.

Questions about your subscription or your number? Email support@caddy.com and we'll help.

### 1.17.0 — 2026-08-25

Minor improvements

### 1.16.1 — 2026-08-01

AI call transcripts are here! See exactly what your AI receptionist said on every call, with full conversation transcripts right in the app.

What's new:
View complete AI call transcripts from your call history
Redesigned welcome screen for faster setup

Fixes:
"AI Answers After" timing now saves and applies correctly
AI receptionist upgrade is not currently available to users on the 3 and 10 number subscriptions. 
Fixed issues that could cause the app to become unresponsive

### 1.15.0 — 2026-06-29

AI Receptionist — Now Available
Caddy can now answer your missed calls automatically. Configure your AI's voice, intro and closing messages, and knowledge base so it sounds like you. After every call, you'll get a push notification and a full transcript to review.

Redesigned Inbox
The inbox got a full overhaul with cleaner conversation rows, unread and AI-answered call indicators, filter tabs (All / Unread / AI), and a number selector to view calls by line.

Subscription & Upgrade Flow
Added an in-app paywall, free trial eligibility display, and a streamlined upgrade path to the Unlimited + AI plan.

Bug Fixes
Fixed a search glitch in the inbox and corrected navigation tray behavior.

### 1.14.2 — 2026-05-28

• Removed AdMob integration. Users on the free tier are no longer exposed to ads while navigating the app, and cannot gain free credits by watching video ads

• Decreased the amount of free monthly credits for users on the free tier from 25 to 10

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## More apps by 800.com

- [800.com](https://appshunter.io/ios/app/800com/id1466825309)

All apps by 800.com: https://appshunter.io/developer/1466825308

## Related topics

[caddy phone](https://appshunter.io/ios/topics/caddy-phone) · [caddy](https://appshunter.io/ios/topics/caddy) · [800 number business](https://appshunter.io/ios/topics/800-number-business)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*
