# Cadillac Technician Mobile App

> Roadside assistance request management for Cadillac technicians. (iPhone/iPad app by SIGNATURE MOTOR CLUB INC..)

- Source: https://appshunter.io/ios/app/cadillac-technician-mobile-app/id1507750967 (this page in markdown: same URL + `.md`)
- Developer: [SIGNATURE MOTOR CLUB INC.](https://appshunter.io/developer/571796663)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.70/5 from 29 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 33 MB
- Languages: American English
- Released: 2020-08-25
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cadillac-technician-mobile-app/id1507750967/reviews.md

## What is Cadillac Technician Mobile App?

The Cadillac Technician Mobile App is intended for use by Cadillac Technicians and Cadillac dealership personnel. This application is not intended for use by vehicle owners.

The Cadillac Technician Mobile App provides Cadillac Technicians functions to receive and manage Roadside Assistance service requests on their smartphone. The details needed to service the customer are displayed on the phone including: 

-Vehicle Year, Make, Model, and VIN 
-Customer Name 
-Customer Phone Number 
-Service Requested (Tire Change, Fuel delivery, etc.) 
-Disablement Location 

Simple, one touch access to call the customer, access to turn-by-turn directions, or update the status of the job. When the job is complete, just press a button and it is stored in the job history for retrieval and viewing.

Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Receive and manage service requests
- View vehicle details (year, make, model, VIN)
- Access customer information
- See service requested
- One-touch customer calling
- Turn-by-turn navigation
- Update job status
- View job history

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/cadillac-technician-mobile-app/id1507750967/reviews.md

### 1/5 — What is going on with this app???

*2024-01-01*

Latest update is not good. I’m not even getting alerts from it, except on my personal phone I have the app downloaded never log into it though, it’s just there for back up and the alerts come through on that phone so I then grab my work phone that I’m logged into the app on and have to close out the app and reopen to even get an alert. Sometimes when a dispatch comes through it comes through right away as timed out and I have to call the coordinators to reassign the job. It needs fixed.

### 1/5 — Worst dispatching app ever

*2023-10-30*

Have to use this app for Cadillac roadside. It fails to send proper and on time notifications. The app fails to load and freezes constantly, have had this app on 3 different i phones at this point with the same results. It does not save long in information and forces you to change you password way to frequently. The worst app I have ever used and it is an embarrassment that this is the standard of dispatching that we are forced to use.

### 1/5 — Worst app

*2023-05-25, version 7.1*

I have to use this app for Cadillac roadside worst app I have ever used. Never works most of the time your login information does not save. The one time pin that is only good for a couple minutes takes about 45 minutes to get. Wish I could leave it a 1/8 of a star.

## Frequently asked questions about Cadillac Technician Mobile App

### What is the Cadillac Technician Mobile App used for?

The Cadillac Technician Mobile App is used by Cadillac technicians to receive and manage roadside assistance service requests. It displays customer and vehicle details, service needs, and provides tools for communication and job tracking.

### Can vehicle owners use the Cadillac Technician Mobile App?

No, the Cadillac Technician Mobile App is specifically designed for use by Cadillac Technicians and Cadillac dealership personnel. It is not intended for vehicle owners.

### What kind of service requests can be managed with the app?

The app can manage various roadside assistance service requests, such as tire changes and fuel delivery. It provides all necessary details for technicians to service the customer.

### Does the Cadillac Technician Mobile App have GPS navigation?

Yes, the app provides access to turn-by-turn directions to help technicians reach the customer's location. However, continued use of GPS in the background can significantly decrease battery life.

### How are completed jobs tracked?

Once a job is complete, technicians can press a button within the app to store it in the job history. This history can be retrieved and viewed later for record-keeping.

### What is the user rating for the Cadillac Technician Mobile App?

The Cadillac Technician Mobile App has a user rating of 1.7 stars based on 29 ratings.

### Is the Cadillac Technician Mobile App free to use?

Yes, the Cadillac Technician Mobile App is available for free download and use.

### When was the Cadillac Technician Mobile App last updated?

The Cadillac Technician Mobile App was last updated on January 30, 2024, with version 11.0.

## Version history (last 5 releases)

### 11.0 — 2024-01-30

Bug Fixes and Performance Improvement.

### 10.0 — 2023-12-08

1. Bug Fixes and Performance Improvement
2. Guidelines modification for update password
3. Inactive User Restriction

### 9.0 — 2023-11-17

Added Inbox Messaging feature, solved countdown timer issue, and updated logging functions.

### 8.0 — 2023-08-30

- Updated user interface to assist in accepting jobs
- Added automatic update to Approaching status to assist customers waiting for service 
- Updated icon colors within the application 
- Enhanced push notification process to increase response rate.

### 7.1 — 2022-08-12

- Overall performance improvements
- Added Job Status History feature
- Status changes when offline will be updated when internet connection is restored
- Notification when Internet connection has been lost
- Reminder to change status to OnSite when approaching disablement location
- When available, display mobile charging service when dispatched

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## More apps by SIGNATURE MOTOR CLUB INC.

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All apps by SIGNATURE MOTOR CLUB INC.: https://appshunter.io/developer/571796663

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*