# Caesars Palace Online Casino — user reviews > 1,229 indexed App Store user reviews of Caesars Palace Online Casino by Computerized Bookmaking Systems, Inc., rated 4.70/5 from 26,604 ratings. - Source: https://appshunter.io/ios/app/caesars-palace-online-casino/id6446176419/reviews - App overview in markdown: https://appshunter.io/ios/app/caesars-palace-online-casino/id6446176419.md - Rating breakdown: 5★ 22,835 · 4★ 1,938 · 3★ 408 · 2★ 162 · 1★ 1,261 ## What do users think of Caesars Palace Online Casino? Overall sentiment: negative **Pros** - 🚀 Smooth app performance - 📚 Diverse game selection - 💰 Generous rewards and promotions - 👍 User-friendly interface **Cons** - 🐛 Frequent app crashes and glitches - 🔒 Withdrawal issues and delayed payouts - 💸 Unfair bonus requirements and wagering - 🤖 Poor customer service and lack of support **Commonly reported bugs** - Games not loading or freezing - Incorrect bonus application and removal - Disappearing winnings and account balance issues **Most requested features** - Improved stability and reliability - Faster and more transparent withdrawal process - Fairer bonus and wagering requirements - Enhanced customer support and communication ## Newest reviews (10 of 1,229) ### 4/5 — my favorite *2026-08-24, version 8.6.0* Definitely my number 1 app. great games good pay outs ### 4/5 — Overall good app! *2026-08-23, version 8.6.0* I’ve been playing here for a few years. By no means am I a high roller but a few months ago I won a grand (smaller one $7K) and started playing higher bets, and win/loss were balanced….first of all everyone complains about deposit match. Majority of casinos (I’m on all of them) have wagering requirements. Some lower than others and Caesar’s is on the higher side but I would assume that is why they can offer many promotions. Not all the apps offer daily promos (especially deposit match) so that’s on the player. I got to Diamond Elite and was given a host. The last one isn’t here anymore but was very attentive and always gave me some type of a VIP promo (maybe he was giving too many so he’s no longer there). My new host, he called to introduce himself a couple weeks ago, and he hasn’t done much of anything- AGAIN I’m not your typical high roller but I’ve put my fair share in. I am also curious about the RTP. It’s seems different, and leaning very heavily on the losses. I’m just comparing previous play where Caesar’s payouts seem a lot more frequent. OVERALL after my few issues, this is definitely my top app!!!! Customer service, withdrawal and all other things have been excellent 😁 ### 3/5 — I used to love this app ☹️ *2026-08-21, version 8.6.0* I used to love this app, it hit a lot or at least kept me playing more but the longer I’m a customer, the less I win or even get the same kind of promotions offered like I used to. The free spins used to hit every now and then but it’s went bye bye too lol. I know it’s gambling but I’m winning on other apps. WGAT REALLY UOSETS ME THOUGH IS once I’ve spent all my extra funds (like today $120), an hour later the app sends a bonus offer if I deposit $50. Well I already did that twice today but never received the promo until after I quit playing and was broke. It does this to me all the time and I don’t feel it’s right. It feeds gambling addictions I’m sure. Oh well… it used to be my favorite app with great games and good support. But lately I feel taken for granted or advantage of considering I’m an old customer… like I’m not going to gamble elsewhere. Idk, just wanted to say this in disappointment because I love the app, but can’t keep giving away my money and not receiving some entertainment at least. Thanks for the good times though, the first 2 years was great ### 3/5 — Caesars rewards link *2026-08-20, version 8.6.0* I do like the idea but doesn’t allow Canadians to link the caesar’s rewards card on the app. Mgm has this option ### 2/5 — Sorry, luck *2026-08-17, version 8.5.0* I find it weird that at the first when you’re playing the game you get to win and then you start losing and losing and losing but that’s what it’s all about. Good luck. ### 5/5 — revised feelings about ceasars *2026-08-16, version 8.5.0* I put my JustPlay money in here because they take paypal anyway the casino is super gorgeous. There is no doubt about that but the first couple times that I deposited money here my money tanked and i left a review so of course now I’m changing my review because this last justplay $11.50 is now up $72 and im beyond thrilled to get the chance to slowly grow my balance here. Edit: well im back in here with my ad rewards paypal money, $8. Now im up almost $100 and im thrilled. Thank you ceasars for providing a comfortable and lavish gambling experience. Their in house roulette and blackjack are perfect and i recommend them whole heartedly. ### 3/5 — Patience is key *2026-08-15, version 8.5.0* Patience and spacing out playing are both important. Good things happen to those who wait. ### 1/5 — Scam *2026-08-15, version 8.5.0* You deposit some money and it won’t let you take out winnings. Ridiculous scam.how is this app rated 4.4 when 90% of the reviews say it’s a scam. ### 5/5 — Winner *2026-08-14, version 8.5.0* I love it ### 5/5 — 👍🏾 *2026-08-14, version 8.5.0* 👍🏾 ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy games crash promos don’t pay *2026-08-24, version 8.6.0* The app itself is extremely glitchy, if I opt into a promo it locks my money and freezes the game so every spin is a losing spin. Every time I reach out to support they just say there’s no issue… worst payouts ever too and if you do win don’t opt into a promo or your winnings will get tied up with a 10x playthrough ### 1/5 — Most recent iOS app update not working *2026-08-21, version 8.6.0* I can’t use the app at all currently.. please fix this issue ### 1/5 — Gameplay *2026-08-21, version 8.6.0* Impossible to get bonus, and complicate to win a large amount after depositing ### 1/5 — Beware app is a scam *2026-08-19, version 8.5.0* You can’t cash out on ANY wins, it doesn’t convert to cash, only casino balance. Pathetic. ### 1/5 — Disappointed in ceasers palace *2026-08-18, version 8.5.0* Never using Ceasars palace online casino ever again. Was enjoying it untill my last deposit was declined. But they still put a 3 to 5 day hold on the amount I tried to deposit. Contacted customer service they replied it’s not them that holds it it’s the payment site. With an anything eles we aim to satisfy.. lol well put my money your holding back on my account . ### 1/5 — Horrible app and very misleading!! *2026-08-18, version 8.5.0* Planning on winning? Never!! Especially with the pick 3 bonus. I had 3 days left and had all the coins except 1 spot for the $5000 jackpot. Every single day they gave me only purple diamonds. Up until I had 1 spot left for the coins, I was getting random diamonds and coins. This app is rigged. It’s GARBAGE. YOU WON’T EVER WIN A BIG JACKPOT. If you have $100 to play with, you will walk away with $7. That’s IF they let you have it. Stay away. It’s a SCAM‼️‼️‼️ ### 1/5 — Don’t start *2026-08-18, version 8.5.0* What’s going on Cesar you’re really bad whole month you give out one bonus every two hours if any, but just now I spent over $200 and didn’t get no bonuses at all. What’s going on I don’t wanna go on timeout again. losing it too much money with no chance of winning. ### 1/5 — worst casino *2026-08-17, version 8.5.0* i deposited $30 and gave me like $50 in bonuses but you can’t play anything except for one game. It wouldn’t let me play blackjack or any other slots than “Caesars Lucky Spins”. Don’t use this casino or deposit anything. ### 1/5 — It’s not random *2026-08-17, version 8.5.0* This Online casino is not random at all.. I’m not a sore loser i understand the house always wins but how come all my sessions end up losing and I keep depositing like Ima win something lol Save your money or buy something u like instead of giving these crooks ya money.. They won’t be around for too long once people stop giving they hard earn money ijs.. ### 1/5 — This is the worst, don’t ever deposit *2026-08-15, version 8.5.0* Don’t deposit your money in here, they will literally steal your money by putting it in non refundable amount until you reach 75x the amount. $20 -> $300. This is a scam, should not be in the app store. ## Most praised reviews (10 highest-rated) ### 5/5 — Nay *2026-08-23, version 8.6.0* Love this app ### 5/5 — Caesars!!!!!! *2026-08-23, version 8.6.0* Great games good wins !!! I love it ### 5/5 — CP *2026-08-22, version 8.6.0* I love playing CP when I have extra money! It’s just like being at the actual casino!! Thank you!! ### 5/5 — Caesars palace slots *2026-08-20, version 8.6.0* I have the best time playing slots the games are exactly the same as the casinos slot game!! There’s so many fun games!! An u do win a yes lose also but that’s what gambling is !! But when u win big I scream an holler like im in the casino!! Everyone if u love to play slots an gamble a few bucks an have a good time caesars is the best place to play HANDS DOWN!!!!🩷🩵🩷🩵🩷🩵🩷🩵🩷🩵💵💵💵🤑🤑🤑🎰🎰🎰💰💰 ### 5/5 — Review *2026-08-19, version 8.6.0* Great casino. I have so much fun here. I love your video poker. ### 5/5 — Dependable bonus and wins nice format *2026-08-19, version 8.5.0* Awesome ### 5/5 — Best casino out there *2026-08-19, version 8.5.0* Best casino you can use and the cash outs are almost instant! ### 5/5 — Love it ! *2026-08-18, version 8.5.0* Great app ! Vip host is phenomenal, thx Deja ! ### 5/5 — Very fun *2026-08-17, version 8.5.0* If you are winning…. ### 5/5 — Best PA Casino *2026-08-16, version 8.5.0* Got to play to WIN! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*