# Caesars Racebook — user reviews > 71 indexed App Store user reviews of Caesars Racebook by Computerized Bookmaking Systems, Inc., rated 4.41/5 from 696 ratings. - Source: https://appshunter.io/ios/app/caesars-racebook/id1615039001/reviews - App overview in markdown: https://appshunter.io/ios/app/caesars-racebook/id1615039001.md - Rating breakdown: 5★ 434 · 4★ 44 · 3★ 20 · 2★ 5 · 1★ 66 ## What do users think of Caesars Racebook? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🎉 Great rewards program - 👍 Intuitive interface **Cons** - 🐛 Withdrawal issues - 🤔 Deceptive promotions - 🕰️ Slow deposit/withdrawal processing - 💸 Difficult to withdraw funds - 🤯 Terrible customer service - 🚫 Unreliable app performance **Commonly reported bugs** - App crashes frequently - Deposit/withdrawal failures - Incorrect race information display **Most requested features** - Ability to view active bets - Faster withdrawal options ## Newest reviews (15 of 71) ### 4/5 — Done *2025-11-23, version 1.6.0* Meh ### 1/5 — Doesn’t deserve any stars *2025-05-14, version 1.6.0* One of the worst customer service experiences I’ve ever had. ### 1/5 — Scam of an app *2025-05-05, version 1.6.0* Total scam of an app. Lots of ways to deposit and impossible to withdrawal. Literally have to mail in a form like it’s 1982. Almost easier to just go to the track myself than deal with this. How is a company like Caesar’s allowed to operate in this way? Embarrassing ### 4/5 — Withdrawal *2025-05-04, version 1.6.0* App makes it easy to deposit money but not easy to withdrawal money. ### 1/5 — Pathetic *2025-05-04, version 1.6.0* Used this app for Kentucky derby for the “deposit match” not only did I not recent the the match I won some money and when going to withdrawal its literally impossible. Says can’t withdrawal with electronic transfer because I have made a deposit with it (I did) and only other option is printing a paper form out and faxing it in to request a check (who on earth has a fax machine anymore ) I truly can’t believe Caesar’s put their name on this . The sportsbook is fine this is the worst gambling app of all time ### 1/5 — Withdrawal/promo *2025-05-03, version 1.6.0* Withdrawal options are horrible and don’t really work. They want you to not be able to withdrawal quickly so you forget about it or bet till you lose it. Mail check option like it’s 2010s. The deposit match promo has a bunch of fine print unlike most sports books that will just match your deposit right away. So many better options than Caesars. Stay far away!! ### 1/5 — Unusable app *2025-05-03, version 1.6.0* Second year in a row I have tried to use this to bet on NYRA. Such a disappointment of an app, crashes, doesn’t launch, error message during login. The Caesars Sportsbook app is great. They need to move that dev team over. ### 1/5 — Don’t deposit your money in and expect to get it back …. at least within 10 business days. *2025-03-18, version 1.6.0* So I had a account with Caesars Sportsbook sports a while back and just noticed a email with a promotion for their new horse racing app where you deposit 20 and if you use all you get 20 back or whatever… Well, I chose the PayPal option to pay or I just paid with my PayPal debit card… Then I won like 20 bucks and tried to cash it out and was only given two options either enter a bank account which I entered three until one worked then I needed to make a deposit of at least $25 which I did twice plus they charged me a five dollar fee to deposit money… And even after depositing the money with account info I was still told I could not withdraw the $55 now in my account until five business days or more or I could receive a paper check… I feel this is something they should make a little clearer before asking you to deposit money and accepting your money ### 2/5 — Withdrawal *2024-11-27, version 1.6.0* For some reason, I can't make withdrawal even though I have funded my account with my bank like it says to do if you want to make a withdrawal. Can't get anybody from support to answer any of my emails not even sure if the phone number is real. Very disappointed! ### 1/5 — Awful *2024-11-15, version 1.6.0* This is not a serious betting ap, they will make you wait a week for up your funds to become available after making a deposit, that was good enough to run me off. Not to mention daily and weekly limit amounts that you can deposit. Stay away. ### 3/5 — Too many problem loading *2024-11-02, version 1.6.0* Problem with app ### 4/5 — Can’t review active bets *2024-11-01, version 1.6.0* I like using this app, but if you’re betting multiple tracks at the same time I can’t figure out how to look at what bets I’ve made on what tracks. Sometimes I forget what horse I have in what race, so it would be nice if there was a “my bets” option. If there is one I haven’t figured it out yet. ### 1/5 — Worst horse betting app ever *2024-09-14, version 1.5.1* Horrible app, withdrawal is biggest problem ever takes forever, as well as match bonus also takes forever. Use FanDuel horse betting app so much better!!!! ### 1/5 — Not recommended and don’t waste your time and money *2024-09-14, version 1.5.1* This is the worse experience I had. It has fast options to deposit and very slow options to withdraw. Please make fast withdrawal available as well and I revise this review. ### 1/5 — Everyone’s Basically Right *2024-07-31, version 1.5.1* Yeah I mean… some of the most negative replies go a little far. But at the end of the day, this is still a pretty terrible app. I had to have Support credit things every step of the way. Still waiting on my EFT deposit to clear even though it’s been 5 days. Yikes! Many better alternatives out there, but you can still farm the promo if you have a week (or probably longer) to get your funds back. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very unprofessional *2026-05-24, version 1.7.0* Definitely would not use it. They hold on to your money way longer than needed not allowing for withdrawls. Not all promotions are honored. Certainly not ones that are advantageous to players. I would use Twinspires and Fanduel over this any time. This is a terribly amateurish operation. ### 1/5 — Horrible *2026-05-16, version 1.7.0* They take your money you deposit and no matter what they won’t let you withdraw. ### 1/5 — DO NOT USE THIS BOOK *2026-05-05, version 1.7.0* Told me I have to wait 14 days for a deposit to clear so I can have my money lol ### 1/5 — False Advertising *2026-05-02, version 1.6.0* Just listen to everyone else with 1 stars on how they SCAM you with the deposit match, not worth downloading this garbage when there’s reputable apps ### 1/5 — DO NOT GET *2026-04-29, version 1.6.0* This app is horrible. Do not get it. They make it extremely difficult to withdraw. The customer service is terrible. The app is not user friendly either. Stay away from ### 1/5 — I don’t get it *2026-04-05, version 1.6.0* I don’t get it ### 1/5 — Worst experience ever *2025-09-24, version 1.6.0* Meh ### 1/5 — Complete Scam *2025-09-18, version 1.6.0* They advertised $10 in bets gets $10 sportsbook bonus bet. I received no such bonus. When I inquired about it, I was immediately hung up on. This app is 100% a scam. ### 1/5 — Worst of all Books *2025-06-12, version 1.6.0* Their deposit matches are so overly convoluted with conditions as to functionally be lies. If you deposit with them be prepared to to be able to withdrawal anything for at least two weeks. And their customer service talks to you like you’re an idiot. If you want to bet horses do it in FanDuel or DK. And I’m no noob. I wager about 1k a day across 7 books. Other than the DK reignmakers debacle worst experience I’ve had with a book. ### 1/5 — Belmont *2025-06-08, version 1.6.0* Where did my bets go? Took my money, can’t find my bets! ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-06-30, version 1.7.0* If my withdrawal clears and, as far as l can tell, it will…Then this is the perfect resource for betting ponies in the NY area…. I haven’t a clue why it gets negative reviews😗🤷🏻🫶 ### 5/5 — Done *2026-06-27, version 1.7.0* Done ### 5/5 — Race book *2025-02-21, version 1.6.0* Easy to use however it hard to see current odds as it’s blocked on some screens ### 5/5 — Great platform *2025-01-07, version 1.6.0* I don’t do reviews much, but this review deserves my input. It’s simply a great app to use for horse betting. ### 5/5 — Great app *2024-10-26, version 1.6.0* Enjoy using Caesar’s app. Easy to use and accurate. ### 5/5 — Fab App! *2023-09-02, version 1.4.5* Wonderful way to bet horse racing-fun, easy-to-use, fast & secure. Great to see Caesars supporting horse racing with this app. LOVE IT being tied to Caesars Rewards- smart. Hail Caesar!! ### 5/5 — Great app *2023-09-01, version 1.4.5* Easy to use and great rewards! ### 5/5 — Good app *2023-08-03, version 1.4.4* I like the rewards program ### 5/5 — Great app *2023-07-27, version 1.4.4* Great app, easy to use. ### 5/5 — Great interface *2023-07-25, version 1.4.4* Intuitive to use and exactly what I needed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*