# Caesars Rewards Resort Offers — user reviews > 228 indexed App Store user reviews of Caesars Rewards Resort Offers by Caesars Entertainment Corporation, rated 4.80/5 from 182,083 ratings. - Source: https://appshunter.io/ios/app/caesars-rewards-resort-offers/id720839830/reviews - App overview in markdown: https://appshunter.io/ios/app/caesars-rewards-resort-offers/id720839830.md - Rating breakdown: 5★ 159,424 · 4★ 13,927 · 3★ 4,184 · 2★ 1,329 · 1★ 3,219 ## What do users think of Caesars Rewards Resort Offers? Overall sentiment: neutral **Pros** - 🌟 Best rewards program - 🏨 Convenient hotel booking - 📊 Tracks rewards and tier status - 🎉 Offers and promotions **Cons** - 🐛 App crashes and freezes - 🔍 Difficult to find and use offers - 💬 Unread message notifications not working - 🔖 Reservation info not always accurate **Commonly reported bugs** - Reservation details not syncing properly - Offers not loading or applying correctly - Unread message notifications persisting - Compatibility issues on some devices **Most requested features** - Add rewards card to mobile wallet - Improve app stability and performance - Make offers and promotions more accessible - Provide better reservation management ## Newest reviews (16 of 228) ### 4/5 — Opening app *2026-08-23, version 9.10.3* It will not allow me to open this app nor am I able to get return call from host to ask about booking any trips or how to use the so call comps that come w tier credits I’ve ask more then once seems I was told I’m not important enough to get a call back i certainly do love Caesar’s and all employees I’ve met they are great I’m just not sure on how to utilize the benefits of levels on rewards in fact the wrap up gifts I’ve tried to use and never was able to do so and of course now they are invalid and I feel like I’ve wasted all the good comps due to lack of knowledge about who or how to get the best benefits on the services thank you ### 3/5 — Done *2026-08-06, version 9.10.3* Done ### 4/5 — Still broken a lot *2026-05-05, version 9.9.6* Developer fixes issues as you let them know ### 3/5 — Won’t load even after fresh install *2026-05-05, version 9.9.6* “We are experiencing some problems right now. Please check your connection and try again” ### 3/5 — Please fix *2026-04-29, version 9.9.5* After the latest update the app no longer shows how many tier credits are needed to get to the next tier. It says platinum status pending when I know I’m close to diamond status. ### 4/5 — Ok *2026-04-19, version 9.9.3* Ok ### 1/5 — Not working *2026-04-09, version 9.9.1* App hasn’t worked in over 24 hours. ### 4/5 — App not working *2026-04-09, version 9.9.1* All of a sudden get message that there is trouble. Try again later. It has been 2 days 😩 ### 1/5 — Unable to log in *2026-04-09, version 9.9.1* App has been down several days on iPhone. Tried offloading and that didn't resolve. Tried deleting app and reinstalling, that didn't work w ### 1/5 — Can’t access the app *2026-04-08, version 9.9.0* I am able to access caesars.com but cannot on the app. I have deleted the app and reinstalled it and it says “We are experiencing some problems right now. Please check your connection and try again. If the problem persists, please check back later.” This has been going on for two days. ### 3/5 — Not working *2026-04-08, version 9.9.0* Never had a problem with this app and thought it was pretty good until the latest update. The app doesn’t work now can’t even get into the app. Tried to uninstall and reinstall that doesn’t work. ### 1/5 — Not a fan of new update!! *2026-04-07, version 9.9.0* Won’t log in!!!!! “Update” 8 hours ago and NO BUENO!!!! ### 1/5 — Unusable After Update *2026-04-07, version 9.9.0* Latest update made the app unusable as get an error when opening ### 3/5 — No Folio from Past Stays? *2026-04-06, version 9.8.15* Every single hotel stay app has the ability to pull past stay folio - why can’t this one? Now have to spend time asking for it. Please add this feature. ### 3/5 — It’s meh *2026-04-01, version 9.8.15* Meh ### 1/5 — Missing sales *2026-03-29, version 9.8.15* Every time over the last few weeks I have tried to open the “stay” portion of this app, nothing will load. It’s crazy that on the section of the app you go to spend money it simply doesn’t work… needs to be fixed asap. ## Most critical reviews (10 lowest-rated) ### 1/5 — Account locked??? *2026-08-26, version 9.10.4* I misspelled my password doesn’t mean you can lock my account without a reason.I have never had an issue till now.Hopefully this will be fixed soon ### 1/5 — Useless *2026-07-15, version 9.10.2* App does not work. It will not verify email. It gives an error and says “well this is embarrassing” it sure is! And when it tries to verify and fails the cancel button is broke. You have to quit the app and start over. It will not look up your existing reservation. Nor will it allow you to make new reservations as your email will not verify. Not a great start to our trip. Should have booked elsewhere. ### 1/5 — Broken *2026-07-13, version 9.10.2* Been trying to update my address in the app several times it says thank you changes have been saved and it keeps reverting back to the old address so I do not receive your pieces in the mail. My cops have been wiped out total garbage. ### 1/5 — App doesn’t always work *2026-07-07, version 9.10.2* The app is very hard to use especially when trying to book an offer. Some offers are no problem; while clicking on other offers my phone appears to have technical difficulties. My phone is not the issue. Just in case I have restarted it several times and it does nothing to help. My husband has the app as well on his yet has no issues whatsoever. ### 1/5 — Hosted vip player and I’ve never gotten anything from them. *2026-06-14, version 9.10.0* A hosted vip player with hefty losses and other than all losses every single game every single session for months I have not gotten a single thing in terms of loyalty. I think I got $50 Uber Eats card like one time. That is 0.00125% of my losses. Why should I keep playing here? You clearly don’t want me to ### 1/5 — Too slow. UK not allowed. *2026-05-05, version 9.9.6* You spend ages trying to register with the wheel of death going round for ever. Then when you finally get in, it says people from the UK are not allowed. So, completely pointless..!! ### 1/5 — Used to be great *2026-05-04, version 9.9.6* They used to take care of their players ### 1/5 — THE WORST EXPERIENCE I HAVE EVER HAD *2026-04-13, version 9.9.3* THE WORST EXPERIENCE I HAVE EVER HAD! ### 1/5 — Won’t load even after fresh install *2026-04-09, version 9.9.3* “We are experiencing some problems right now. Please check your connection and try again” ### 1/5 — Still broken a lot *2026-04-09, version 9.9.3* Latest update still shows “We are experiencing some problems right now…” ## Most praised reviews (10 highest-rated) ### 5/5 — Done *2026-06-27, version 9.10.2* Done ### 5/5 — Broken for AC *2026-06-27, version 9.10.2* App is normally great but stopped working for ‘Do and See” for Atlantic City. Can’t see any restaurants although it worked fine last week. ### 5/5 — Done *2026-06-19, version 9.10.1* Done ### 5/5 — APP NO LONGER WORKS *2026-04-09, version 9.9.1* App no longer works from last update. Needs fixed. App now fixed. Thanks. ### 5/5 — Unusable after update *2025-03-03, version 9.6.9* Got logged out after a forced update. Says all my passwords are incorrect. Go to receive a code to reset password and nothing is sent to email or phone. So permanently locked out of my account. ### 5/5 — I Love Ceasers Rewards!! *2024-11-22, version 9.5.0* I am so happy to have installed this app! This app keeps me up to date on my slot play schedule, promotions, and also rewards me additional slot play. I can keep record of my spendings and earnings while also booking the many trips I have earned through this app! ### 5/5 — Love this rewards program!! *2024-11-18, version 9.4.0* My wife and I love this rewards program it awesome! ### 5/5 — Pat Callahan *2024-10-25, version 9.4.0* Great App! Love it! ### 5/5 — Caesar’s rewards app *2024-09-27, version 9.3.0* Easy to use. It has everything! ### 5/5 — Joyce Johnson *2024-09-23, version 9.3.0* Love to go to Harrah’s pit boss all ways comes to the slots and ask how you or doing and wishes you good luck. Makes you feel welcome and that’s nice. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*