# Caesars Sportsbook & Casino — user reviews > 878 indexed App Store user reviews of Caesars Sportsbook & Casino by Computerized Bookmaking Systems, Inc., rated 4.70/5 from 106,752 ratings. - Source: https://appshunter.io/ios/app/caesars-sportsbook-and-casino/id1413099571/reviews - App overview in markdown: https://appshunter.io/ios/app/caesars-sportsbook-and-casino/id1413099571.md - Rating breakdown: 5★ 92,687 · 4★ 7,582 · 3★ 1,590 · 2★ 706 · 1★ 4,187 ## What do users think of Caesars Sportsbook & Casino? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 💡 Variety of bet types - 👍 Rewards program **Cons** - 🐛 Buggy and crashes frequently - 🔒 Poor customer service and account issues - 💰 Unfair betting odds and payouts **Commonly reported bugs** - Login and verification problems - Inconsistent live score updates - Bets not registering properly **Most requested features** - Improve live betting experience - More promotions and bonuses for existing users - Faster withdrawals and better banking options ## Newest reviews (10 of 878) ### 3/5 — Sportsbook *2026-08-22, version 7.54.0* Needs to have 6,8,10,12 alt lines for basketball props. Injury voids, because if not gamblers won’t use the app trust me I complained to FanDuel and DraftKings until they finally listened. Soccer needs score and assist props like other apps. More profit boost according to your consistent wagers. I can’t bet a boost for $10 sorry it isn’t worth my time there. Hopefully yall listen to this it will bring more customers. Also soccer needs sub play on when players or subbed out of that player scores or assist for the original player the bet stands. ### 4/5 — Not All Existing Championships Are Included *2026-08-16, version 7.53.0* Well, but I’d like to have all the championships that exist. ### 2/5 — Terrible odds *2026-08-16, version 7.53.0* Fan duel and draftkings offer much better odds ### 5/5 — PR *2026-08-09, version 7.53.0* Best lines in PR ### 5/5 — Best Sports bet app around *2026-08-09, version 7.53.0* FanDuel odds are almost always worse, the vig is low and the rewards are real! ### 5/5 — Soccer *2026-08-07, version 7.53.0* I would like to have more ligues from around the world , other than that I love the flex chance❤️ ### 5/5 — Layout *2026-08-07, version 7.53.0* Like the layout of the app and the popular parlay bets shown ### 5/5 — Best sports book *2026-08-07, version 7.53.0* Just wish my host would send me free bets like last years host would. ### 4/5 — I wish you would have plate appearances *2026-08-07, version 7.53.0* I wish you would have plate appearances on base yes or no ### 5/5 — Amazingly *2026-08-06, version 7.53.0* Amazing ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE *2026-08-24, version 7.54.0* HORRIBLE ### 1/5 — Terrible customer service *2026-08-22, version 7.54.0* Accidentally hit a the bet button on a wage that doesn’t happen from until 6 months from now and when I went to cancel it right away as it was a mistake. You are not allowed to. Customer service was rude and not helpful. Obviously be careful with these apps but this is unfortunate. Yeah I’m out $12 dollars but this showed what type of company this is in regard to customer care. Would rather go elsewhere. Awful experience over $12 🤦 ### 1/5 — Terrible Customer Service/Bonus Never Works *2026-08-19, version 7.53.0* Just used my account for the first time and used bet & get. Never recieved the bonus. Customer service reviewed my account for 20 minutes. Never gave a proper response, I aM STILL in the chat waiting. Just want spins or a refund bonus or refund to my card. STAW AWAY. ### 1/5 — Total cheats *2026-08-19, version 7.53.0* They force to use unbeatable promo codes. And when you contact customer service while ur up they steal your money. ### 1/5 — Not a good sport book *2026-08-19, version 7.53.0* If a player gets hurt in the first quarter they will not pay you. So I want be betting on here anymore trash ### 1/5 — Biggest Scam *2026-08-16, version 7.53.0* I deposited $500 and lost $100 on the bet wanted to withdraw the rest of my money and they did not let me withdraw my own money. The app told me that I can only withdraw my winnings and since I did not win, I was unable to withdraw the rest of my money and lost it on another stupid bet that I was basically forced into taking. ### 1/5 — Frauds *2026-08-15, version 7.53.0* I never seen wager pause for several minutes & flips around lose money ### 1/5 — Añadir métodos de apuestas de fútbol *2026-08-13, version 7.53.0* Esta es la aplicación más basura con la que he jugado. Hay muy pocas apuestas de fútbol. ### 1/5 — Terrible customer service *2026-08-11, version 7.53.0* Couldn’t make a deposit. Contacted support, spent countless minutes waiting to speak to someone. After an agent named yeremy connected he wouldn’t respond. -10/10 app. Service is terrible. ### 1/5 — The worst Sportsbook in Ontario *2026-08-08, version 7.53.0* Do not use these guys. You deposit, you don’t get the money, then they say give up to 24 hours (don’t provide any updates) and you are then left in the dark with the money you deposited. The worst customer service trying to get answers. Way too many legalized sportsbooks in Ontario to Use these guys. Stay away ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-23, version 7.54.0* Excellent Sportsbook just wished they would offer more bonus bets and profit boosts like other Sportsbook ### 5/5 — More no sweats *2026-08-22, version 7.54.0* Great app love to use it need more no sweats ### 5/5 — Tony T *2026-08-21, version 7.54.0* Best in the game ### 5/5 — Best Bet *2026-08-19, version 7.54.0* Always better to stay with the bigger companies, real easy app to use great odds and payouts ### 5/5 — Good Bonuses *2026-08-16, version 7.53.0* Offers decent bonuses! ### 5/5 — They can’t even maintain their ‘Vegas parking lot meters. You gonna trust them with money? *2026-08-15, version 7.53.0* Not me. ### 5/5 — BEST *2026-08-13, version 7.53.0* Best App ### 5/5 — Great if U want to lose ur $$ *2026-08-10, version 7.53.0* There is NO CASH OUT option so we can place a bet. Be prepared to sweat it out , the worst sports books out here. Yes, they have options with extended numbers, bet but be prepared to sweat. Whatever bet you have because they NO CASH OUT, not to mention they get tricky with the options they give you ### 5/5 — Navigation is a lot easier *2026-08-10, version 7.53.0* I really like the updated version of the app. It’s a lot easier to navigate. ### 5/5 — Bet *2026-08-09, version 7.53.0* It a good sports book site --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*