# Cafe X

> Mobile ordering app for coffee, pastries, and retail items with robotic barista preparation. (iPhone/iPad app by Cafe X Technologies, Inc..)

- Source: https://appshunter.io/ios/app/cafe-x/id973787270 (this page in markdown: same URL + `.md`)
- Developer: [Cafe X Technologies, Inc.](https://appshunter.io/developer/973787269)
- Category: Food & Drink, Utilities
- Price: Free
- Rating: 3.22/5 from 27 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.4 · 47 MB
- Languages: English, Japanese
- Released: 2015-04-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cafe-x/id973787270/reviews.md

## What is Cafe X?

The Cafe X app lets you order ahead so that your order is ready for pickup when you arrive.
- Order coffee, matcha, chai, and more, crafted by our friendly robotic baristas
- Purchase pastries and other retail items directly from the app. Our staff members will have your order prepared when you arrive
- Refer your friends to earn free drinks
For more information, visit getcafex.com.

## Key features

- Order coffee, matcha, and chai
- Purchase pastries and retail items
- Order ready for pickup
- Robotic barista preparation
- Refer friends for rewards

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/cafe-x/id973787270/reviews.md

### 1/5 — Robot Kept My Drink

*2023-06-11*

It brewed my drink, all right. It just didn’t give it to me. Put it down out of reach, and then waved in my face. Taunting me.

### 1/5 — Just know, your hot drink is gonna be cold.

*2021-12-19, version 3.5.3*

These things serve a “hot” beverage at basically room temperature. I’ve had 3 hot lattes from the SFO location, each is about room temperature if not slightly less. Since it’s just a robotic arm, there isn’t any way to return it. You just lose your money. It just serves one cold “hot” latte after another for weeks on end.

### 1/5 — SFO machine does not work!

*2021-08-09, version 3.5.3*

The machine at SFO will gladly take your money but will not make you a coffee. The app is so over designed/stylized that it’s beyond useless. When asked to verify my phone number a code was never sent. There are no instructions on how to troubleshoot so you’re stuck sending an email into the void. The whole business seems to be a scam. Save your money and go elsewhere.

### 1/5 — Can’t login

*2019-10-02, version 3.4.2*

Can’t login, after inputting the verification code it just spins and does nothing

### 1/5 — Waste of a Free Drink code :(

*2019-06-24, version 3.3.1*

After purchasing a drink at one of the locations, I was sent a free drink code to my e-mail. I downloaded the app and entered the code, which seemed to work. I assumed it would just be added to a rewards bank like how any other rewards/loyalty apps work. After exiting to look around the rest of the app, I wasn’t able to re-locate that free drink reward, and when I try to re-enter the code, the app says it’s already been used. I feel gypped into downloading the app!

### 1/5 — We had a good relationship until...

*2019-06-13, version 3.3*

Was loyal to cafeX and I got a lot of my co workers to like her too.

I would go see her at least twice a day and I always left with a smile. 
& just when I was falling for her, she changed. 

She doesn’t offer packs anymore.
Now she’s acting like a basic barista telling me I can’t see her without paying double what I used to. 

Sorry cafeX, but I think it’s time we saw other people.

**Developer response:** Fixed! Apologies for that.

### 5/5 — Excellent!

*2019-02-24, version 3.2.4*

Easy, to use, great coffee every time and what a fun experience. I use the Bush Street, San Francisco location but I really hope that they create more locations soon!

### 1/5 — Rip off

*2019-02-18, version 3.2.3*

Unless there is a human near by that provides support I don’t recommended using the machine. I ordered a matcha latte at the machine on the mall and it gave me a near empty cup with some matcha in it, not even half full, maybe it ran out of milk? Idk 

It’s a shame cause it did taste good.

### 5/5 — CafeX is A+

*2018-08-15, version 3.0.0*

I’m a huge fan of CafeX. I’m exclusively having my meetings here now. Great coffee, quick, and a brings a huge smile for people who haven’t seen it before. Great work team!

### 3/5 — Who needs people

*2018-08-09, version 3.0.0*

It works. Placed order, entered code at terminal, picked up mocha, gave robot the finger. Then I deleted the app. 

I believe these sorts of automations disregard the negative impact on society. I envision the investor pitch: Everyone goes to cafes! We capture demand and eliminate margins with robots! Exit strategy involving starbucks, convenience, apps, unicorns... at no point does the thought of human interaction or economic impact of jobless baristas enter the fray. 

Until we face these serious philosophical and economic issues I vote for the humans. Also, the mocha was a tad too sweet.

**Developer response:** Hi roovolution!

The robot has actually increased human interaction by letting our on-site product specialists focus on more productive tasks like greeting customers and discussing our menu. Plus, there wouldn’t be any robots without a dedicated team of engineers, designers, business folks, and partners to bring it all together. We plan to hire more as we grow and are doing so now, even if those jobs look a little different than your average coffee shop. Here’s a recent customer review of how robots have made our experience more delightful for employees and customers alike: 

"It's easy to think that using robots means we will lose the positive aspects of human interactions. Not for this place though as I have only found the friendliest of people here - Anthony, Sam, Paul, and the other Anthony; you're all gems! The time to make coffee is now taken away from these ppl so they can concentrate on interacting and explaining the concept of Cafe X. Well done."
 
-David

## Frequently asked questions about Cafe X

### What can I order with Cafe X?

You can order a variety of drinks like coffee, matcha, and chai, as well as pastries and other retail items. Orders are prepared by robotic baristas and staff for your convenience.

### How does the pickup system work with Cafe X?

The app allows you to order ahead so that your purchase is ready for pickup when you arrive at the cafe. This streamlines the process and saves you time.

### Does Cafe X offer a rewards program?

Yes, Cafe X has a referral program where you can earn free drinks by referring your friends to the app. This is a great way to get more value from your orders.

### What devices is Cafe X available on?

Cafe X is available on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating system.

### What is the age rating for Cafe X?

The app has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### How often is Cafe X updated?

The latest version of Cafe X is 3.5.4, which was last updated on February 11, 2022. This suggests relatively infrequent updates.

### What is the user rating for Cafe X?

Cafe X has an average rating of 3.2 stars based on 27 ratings. This indicates a mixed reception from users.

### Is Cafe X free to download and use?

Yes, Cafe X is available for free. There are no upfront costs to download or use the basic ordering features of the app.

## Version history (last 1 release)

### 3.5.4 — 2022-02-11

* Added support for Stripe Connect
* Adjusted notes about Coffee Bar Specialist

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
