# CAINIAO - Easier Consolidation — Faster and cheaper shipping

> Consolidate and ship international online shopping packages from multiple platforms. (iPhone/iPad app by Hangzhou Cainiao Supply Chain Management Co., Ltd..)

- Source: https://appshunter.io/ios/app/cainiao-easier-consolidation/id1601564702 (this page in markdown: same URL + `.md`)
- Developer: [Hangzhou Cainiao Supply Chain Management Co., Ltd.](https://appshunter.io/developer/1613495405)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 4.50/5 from 2,130 App Store ratings · 449 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 71 MB
- Languages: American English, Hebrew, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2024-04-29
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cainiao-easier-consolidation/id1601564702/reviews.md

## What is CAINIAO?

CAINIAO APP由阿里巴巴旗下菜鳥網絡開發，支持淘寶、天貓、拼多多、京東等大型網購平台包裹合單跨境郵寄。
隨時隨地輕鬆集運、一目了然管理跨境網購嘅包裹！覆蓋中國香港、新加坡、馬來西亞、澳大利亞市場，包含中國內地至港新馬澳各區域空海運集運線路。
• 集運無憂—淘寶商品盡情買，跨平台網購無難度
• 方便快捷—自動導入淘寶天貓訂單
• 晚到必賠—承諾時間超時賠付
• 丟破必賠—丟失破損包裹保障
• 驛站取件—在部分國家及地區提供驛站取件相關功能

## Key features

- Package consolidation
- Cross-platform order import
- Guaranteed delivery times
- Compensation for lost/damaged items
- Station pickup options

## What do users think of CAINIAO?

Overall sentiment: positive

**Pros**

- 🚀 Fast and efficient
- 👍 User-friendly and easy to use
- 🔒 Secure and reliable
- 💰 Affordable shipping prices
- 🕰️ Quick delivery times
- 📦 Seamless package tracking
- 🤖 Helpful customer support

**Cons**

- 🤑 Expensive shipping costs in some cases
- 🗒️ Unclear pricing and billing information
- 🕰️ Delayed or slow shipping in certain regions
- 🐛 Occasional technical issues and bugs
- 📦 Inconsistent package handling and damage
- 🗣️ Language barriers with customer support

**Commonly reported bugs**

- Login and account management issues
- Inaccurate weight and volume calculations
- Unreliable package tracking information
- Compatibility problems with older devices

**Most requested features**

- Improved package repackaging and consolidation options
- Enhanced package status updates and notifications
- Expanded shipping coverage to more countries
- Integration with more e-commerce platforms
- Simplified user interface and navigation

## Recent user reviews (10 of 449)

All indexed reviews: https://appshunter.io/ios/app/cainiao-easier-consolidation/id1601564702/reviews.md

### 1/5 — 时效和客服体验极差

*2026-08-11, version 2.4.10*

空运，3个多礼拜了还在国内，客服只会片汤话，一点用没有

### 1/5 — 用过最差的软件

*2026-08-07, version 2.4.10*

价格贵都不算什么，全是坑

### 1/5 — the worst

*2026-07-25, version 2.4.10*

i received my package after waiting for 6 months… can you believe it… customer service is a joke

### 1/5 — Not truth worthy

*2026-07-22, version 2.4.6*

They lost my package, left it literally on the street and claimed delivered. And refused to acknowledge, refused on compensate the lost. Choose other providers. You will regret if you use them.

### 1/5 — 店大欺客

*2026-07-14, version 2.4.02*

在不知情下关闭海运入口，要求顾客自己承担退还运费， 客服完全不能沟通，毫无诚信的公司

### 5/5 — Love it!!!

*2026-07-06*

I am really happy that I’m able to purchase items from Taobao, all thanks to this app. I love that they take pic of what’s inside the package and get to pick how the items will get shipped to different countries (some are expensive and some are reasonable price ~$20).

I want to also appreciate the workers hard work, wish I could tip them for it☺️.

### 1/5 — 开机三秒广告 差评

*2026-06-30, version 2.3.99*

开机三秒广告 差评

### 1/5 — 使用该软件千万要小心

*2026-06-18, version 2.3.98*

各位如果想要：
1. 永远不知道ciaoniao怎么定义敏感货物，查了说可以送过去却说是敏感货物。任何东西都有被拒收风险。
1. 为了个转运每天花几个小时和复制粘贴的半人机式客服维权。
2. 和各种商家在cainiao不提供单号和退货进度的情况下研究沟通货物去了哪里以及钱能不能退，运费谁来付

那请你大胆下载该软件。

### 1/5 — Avoid this service! They lose packages far too often!

*2026-06-17, version 2.3.98*

They lose packages far too often!

### 1/5 — 一直说繁忙

*2026-06-13, version 2.3.98*

app一直说繁忙，手机淘宝账号都不能用。

## Frequently asked questions about CAINIAO

### What does CAINIAO - Easier Consolidation do?

This app allows users to consolidate packages from various online shopping platforms like Taobao, Tmall, Pinduoduo, and JD.com for cheaper international shipping. It supports markets including Hong Kong, Singapore, Malaysia, and Australia, with various shipping routes from mainland China.

### What are the key features of this app?

Key features include seamless package consolidation from multiple platforms, automatic import of Taobao and Tmall orders, guaranteed compensation for late deliveries, and protection against lost or damaged packages. It also offers station pickup options in certain countries and regions.

### Is this app free to use?

The app itself is free to download and use. While the description doesn't detail specific costs for shipping services, it implies that the consolidation service aims to make shipping faster and cheaper. Users should check within the app for any associated shipping fees.

### What platforms does this app support for package consolidation?

The app supports consolidating packages from major Chinese online shopping platforms including Taobao, Tmall, Pinduoduo, and JD.com. This allows users to buy from various sources and have them shipped together internationally.

### Where can I get my consolidated packages delivered?

The app covers markets such as Hong Kong, Singapore, Malaysia, and Australia. It offers air and sea freight consolidation routes from mainland China to these regions. In some areas, users can also opt for station pickup for their consolidated shipments.

## Version history (last 5 releases)

### 2.4.20 — 2026-08-20

1. The app icon has been revamped and the updated activity style brings a brand new feel.
2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look.
3. Bug fixes and performance optimizations have been made for smoother operation.

### 2.4.15 — 2026-08-18

1. The app icon has been revamped and the updated activity style brings a brand new feel.
2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look.
3. Bug fixes and performance optimizations have been made for smoother operation.

### 2.4.10 — 2026-07-24

1. The app icon has been revamped and the updated activity style brings a brand new feel.
2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look.
3. Bug fixes and performance optimizations have been made for smoother operation.

### 2.4.6 — 2026-07-16

1. The app icon has been revamped and the updated activity style brings a brand new feel.
2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look.
3. Bug fixes and performance optimizations have been made for smoother operation.

### 2.4.05 — 2026-07-16

1. The app icon has been revamped and the updated activity style brings a brand new feel.
2. The homepage has been completely redesigned with a more streamlined layout and a cleaner look.
3. Bug fixes and performance optimizations have been made for smoother operation.

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## More apps by Hangzhou Cainiao Supply Chain Management Co., Ltd.

- [LDS EPOD(US)](https://appshunter.io/ios/app/lds-epodus/id6480260241)

All apps by Hangzhou Cainiao Supply Chain Management Co., Ltd.: https://appshunter.io/developer/1613495405

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*