# Caisse Financial Group — user reviews

> 27 indexed App Store user reviews of Caisse Financial Group by Caisse Financial Group Ltd, rated 5.00/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/caisse-financial-group/id1467407650/reviews
- App overview in markdown: https://appshunter.io/ios/app/caisse-financial-group/id1467407650.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (7 of 27)

### 4/5 — Improved

*2023-10-31, version 17.8.4*

Way better than before

### 3/5 — pretty good

*2022-03-30, version 15.2.48*

i really wish they could put a feature in here to access your credit card balance and information

### 4/5 — Caisse Mobile App

*2022-03-18, version 15.2.48*

It is very easy to use and is straightforward. Quick and efficient!

### 4/5 — App works well.

*2022-03-08, version 15.2.48*

Although your app works well, it has been lagging with speed problems recently, esp. when trying to make a transaction go through promptly. I'm very surprised this is your first update in a year. There should be more frequent updates, especially with upgrades to our iphones. I find more frequent security updates to be very essential, especially when doing most of my banking online. Security updates should be priority, with a banking app such as yours.   Thanks.

### 4/5 — Speed it up!!

*2021-04-23, version 15.1.33*

Overall the App does the necessary operations.  It’s sometimes slow and that’s annoying.  Would be nice to have the option to run it in french.

### 4/5 — Français

*2020-01-16, version 1.0*

Pourquoi l’appli n’existe-t-elle pas en français?

### 3/5 — Good but slow

*2019-07-02, version 1.0*

App was way over due. Works well. A little slow but gets the job done. Was really hoping for Apple Pay to be an option. Hopefully in the near future?

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitchy

*2026-01-25, version 17.26.1*

Love the bank, hate the app. Log in doesn’t always work, quick view hasn’t worked in months, some actions just take me to a page of coding so I have to close the app and start over

### 1/5 — Passwords

*2025-10-06, version 17.26.1*

Too many passcodes/access codes, password and authentication codes make it quite complicated to log into my account.

### 1/5 — Daniel

*2025-05-15, version 17.26.1*

This app is always causing me grief

### 1/5 — Recent updates

*2024-06-29, version 17.8.4*

Every single time I go to use my app it makes me log in. Which would be fine if it let me log in without giving me an error notification telling me to try again later. 

It was glitchy before but now it’s practically unusable.

### 1/5 — Glitchy app

*2023-10-14, version 15.2.78*

App has many bugs that make using the app very frustrating.  Frustration of the week the camera function to deposit would not allow to take a pic of cheques.  I’ve called to complain but it seems no one wants to hear it.

### 1/5 — Problematic

*2023-10-11, version 15.2.78*

The app used to be good but now is so very slow and will not let me deposit a cheque anymore.  It gets stuck and doesn’t work any longer.

### 1/5 — Full of glitches

*2023-09-14, version 15.2.78*

This app is terrible full of glitches. Stalls when found for one account to another. Problems with e deposit. You talk about it with staff and the only answer you get is « we know, there are many problems ». Trying to be a big time financial institution on a shoe string budget.

### 1/5 — Updated App

*2023-08-04, version 15.2.78*

Not working well at all. Think I have had to delete and add the app at least 5x now. Very frustrating!

### 3/5 — Please Fix QuickView

*2025-09-07, version 17.26.1*

QuickView has been out of order for months. All of my other banking apps, even the ones that use the same mobile banking system as this one have it available. Please fix this.

### 3/5 — Needs work

*2023-11-08, version 17.8.4*

This app is mediocre, Credit Union can’t seem to keep up with modern times, it crashes frequently, doesn’t let e-transfers be easily accepted, and if you try the contact us option, it’s a great option, but you’ll only get as far as a dial tone, the only way to contact my branch is to walk in the door, I’ve tried dozens of times, only way you can talk is in person, please step out of the Stone Age and update some systems

## Most praised reviews (10 highest-rated)

### 5/5 — Quite nice

*2025-09-20, version 17.26.1*

Would like to have Apple Pay for debit card but otherwise a great bank

### 5/5 — It’s Buggy and glitches out

*2025-06-02, version 17.26.1*

I often have to repeatedly attempt actions. From adding recipients for e-transfers to just paying bills or getting my account balance. As of typing this, the app hasn’t been able to retrieve my account balance for 5 days. I called tech support but nobody answers their phones at Caisse.

### 5/5 — Caisse 🏦

*2025-05-28, version 17.26.1*

C’est très bien 👍 bon service merci beaucoup 🤩🙏💞🎶

### 5/5 — Thanks

*2024-12-12, version 17.20.5*

Very pleased with the service . 
Monique

### 5/5 — Bad

*2023-06-21, version 15.2.78*

Horrible interface.

### 5/5 — Enfin!

*2020-01-05, version 1.0*

Enfin une application! Elle est intuitive et fonctionne très bien. Merci!

### 5/5 — Great App

*2019-08-07, version 1.0*

Very easy to use with all the functionality I need. It was worth the wait.

### 5/5 — Thank you!

*2019-06-30, version 1.0*

I’ve been waiting a while for this mobile app. I find it very easy to use. Love it!

### 5/5 — Surprisingly good

*2019-06-25, version 1.0*

It has everything I need and is laid out quite nice. Over all solid

### 4/5 — Good app! Wish it had more features

*2024-01-30, version 17.8.4*

It would be nice to be able to set up stop payments directly from the app or make loan payments

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
