# Caixin Global — user reviews

> 61 indexed App Store user reviews of Caixin Global by Caixin Global Limited, rated 4.60/5 from 227 ratings.

- Source: https://appshunter.io/ios/app/caixin-global/id1177372413/reviews
- App overview in markdown: https://appshunter.io/ios/app/caixin-global/id1177372413.md
- Rating breakdown: 5★ 178 · 4★ 30 · 3★ 7 · 2★ 5 · 1★ 7

## What do users think of Caixin Global?

Overall sentiment: mixed

**Pros**

- 👍 Great content and insights
- 👍 Unbiased and objective reporting
- 👍 Informative on China and SEA
- 👍 High quality articles
- 👍 Reliable source for finance news
- 👍 Well-designed app
- 👍 Good reporting
- 👍 Incisive China info
- 👍 Real and up-to-date content

**Cons**

- 🐛 Payment problems
- 🐛 Subscription not activated
- 🐛 Constant ads
- 🐛 Horrible to use
- 🐛 Difficult password reset
- 🐛 Clumsy English
- 🐛 Sluggish UI
- 🐛 Wrong form size
- 🐛 Expensive
- 🐛 Bad customer service
- 🐛 Not optimized for iPad
- 🐛 App insists subscription doesn't exist
- 🐛 Constantly logged out
- 🐛 Doesn't load entire story
- 🐛 Subscription sync issues
- 🐛 Ugly font/design
- 🐛 Can't download editions
- 🐛 Long loading times
- 🐛 Too many stories, needs filtering
- 🐛 Auto-renewal issues
- 🐛 App requires subscription even during free trial
- 🐛 Multiple login issues

**Commonly reported bugs**

- Subscription not activated after payment
- App insists subscription doesn't exist
- Constantly logged out
- Subscription sync issues
- Doesn't load entire story
- Login issues
- Password reset doesn't work
- Payment problems
- App requires subscription during free trial
- Multiple login issues reported

**Most requested features**

- iPad version supporting
- Simple "continue" subscription button with WeChat payment
- More articles on Chinese government policies and investments
- More in-depth articles about Chinese companies' culture
- Filter more, be more selective
- Keep exhibition listings up-to-date
- Dark mode option
- Horizontal view option
- Better URL integration for in-app article redirection
- Ability to download editions
- Improve password reset functionality
- Make subscription more reasonable

## Newest reviews (11 of 61)

### 3/5 — iPad version supporting please

*2024-08-06, version 2.4.0*

Huge hunger for iPad version, really want to read news on mobile bigger screens. Please consider to develop iPad version, not so difficult, right?

### 2/5 — Payment problem

*2024-04-12*

I purchased subscription for a year and money got deducted from my account but the subscription is not activated

### 4/5 — Needs proper iPad app

*2023-11-13, version 2.3.2*

Excellent service, but a proper iPad app that fills the screen is desperately needed.

### 4/5 — Too many stories every day! Filter more, be more selective!

*2023-11-07*

Filter From

### 3/5 — Exhibitions Listings : Arts & Letters

*2023-07-06, version 2.3.2*

Please keep this section up-to-date!

### 3/5 — Very difficult set appropriate password during registration

*2023-03-19*

Very difficult set appropriate password during registration

### 3/5 — Wrong form size

*2021-11-12, version 2.1.1*

The app has wrong form size for Apple iPhone 11. Certain things can’t be tap n scroll

### 5/5 — Good app to stay up-to-date on China

*2021-10-06*

The app is well-designed and articles feature the known Caixin quality which could easily measure up with international papers, but with its unique focus on all things China. Better URL integration would be great, so that when clicking on a Caixin Global link or opening a Caixin Global article in a browser, the reader gets redirected to the article in-app.

### 5/5 — Brilliant Service

*2021-09-25, version 2.1.0*

Great Information

### 5/5 — A must to understand China

*2021-08-09, version 1.9.1*

Caixin is the must to understand China, the Chinese economy and other trendy issues. It is unbiased, insightful and timely. No western media can even get close to caixin’s, unbiasedness, depth and breath when it comes to China.

### 2/5 — Doesn’t load entire story even after logging in

*2021-06-21, version 1.9.1*

The stories don’t entirely load after logging in… unlike in the browser

## Most critical reviews (10 lowest-rated)

### 1/5 — It’s terrible

*2023-07-25, version 2.3.2*

It only operates in one view. It denies access to articles despite subscription being paid. It is horrible to use. Shame because the journalism is fine but badly let down by the app

### 1/5 — Constant ads, can’t cancel, lack of timely content

*2023-03-16, version 2.3.0*

Constant in app adds, worse when you open on laptop or desktop. can’t cancel for a refund prior to initial subscription period. Not much added value, especially if you already have WSJ or FT. Nikkei Asia is much better app/website experience and has better coverage as well.

### 1/5 — Constant ads, can’t cancel, lack of timely content

*2023-02-13, version 2.3.0*

Constant in app adds, worse when you open on laptop or desktop. can’t cancel for a refund prior to initial subscription period. Not much added value, especially if you already have WSJ or FT. Nikkei Asia is much better app/website experience and has better coverage as well.

### 1/5 — Overall experience

*2022-09-08, version 2.3.0*

Good content, really bad service

### 1/5 — Constantly logged out

*2022-08-03, version 2.3.0*

We have a subscription but the app often does not recognize it, this does not happen with SCMP and all other media apps I use

### 1/5 — Too expensive

*2022-05-07, version 2.2.1*

At this price why not get Apple News+ instead.

### 1/5 — Password reset doesn’t work!

*2021-12-28, version 2.2.0*

Password reset doesn’t work!

### 1/5 — No iPad app

*2021-12-09, version 2.1.1*

No iPad version nowadays for a respectable paper is ridiculous and woefully oudated.

### 1/5 — Non-existent customer service

*2021-08-23, version 2.0.0*

I have tried repeatedly, since February 2021 to cancel my subscription and no one has gotten back to me. They raised their prices too much this year and I could not cancel because NO ONE got back to me. Good news coverage but bad, negligent, non-existent customer service. I tried to cancel via PayPal.
Stay away, I want news coverage and customer service.
If no customer service, do not want their product.
Horrible.

### 1/5 — Great content terrible design & UK

*2021-05-21, version 1.9.1*

Hideous font, looks like a decade old design but great stories - except by subscription never syncs so I’m missing content or wasting time to login very frustrating

## Most praised reviews (10 highest-rated)

### 5/5 — France

*2026-07-22*

Je vis en France Suite à une longue période de travail en Chine comme importateur dans les années 1994 2010 Je suis heureux de retrouver la Chine à nouveau dans le cadre de la gestion de mon patrimoine financier et ceci avec la grande aide Caixin excellent Journal Économique et du regard sur la Chine Toutes mes félicitations pour votre travail de très grande qualité journaliste  Maxime Amicalement à l’ensemble de la Rédaction

### 5/5 — An app with high quality articles

*2025-10-03, version 2.4.1*

Keep up the good work, plz. Need you.

### 5/5 — Payment option for Renewal

*2025-04-16, version 2.4.1*

Love the great work and insights. Hope there can be a simple "continue" subscription button one day before expiry, linking to WeChat payment. Thanks.

### 5/5 — Great data, news and information

*2024-03-12, version 2.3.2*

Great data, news and information on China and Southeast Asia.

### 5/5 — Great source of incisive China info

*2023-11-07, version 2.3.2*

Keep up the good work. I would like more articles relating how Chinese Govt policies or Chinese companies investments in Southeast Asia or Central Europe influence future development of their respective regions. 

More in depth articles about the culture of leading Chinese companies to help us readers understand better how robust these companies business models are. Why they are different from Western business models.

### 5/5 — Love the News and tech updates

*2023-09-05*

Kindly make subscription a lil type more reasonable

### 5/5 — Excellent additional source of information

*2023-03-29, version 2.3.0*

Chinese driven news that does not hold back or feel governed.

### 5/5 — Good app

*2023-03-03, version 2.3.0*

It’s not the best app, but it’s pretty good.

### 5/5 — Subscription issues

*2023-01-12, version 2.3.0*

The app keeps periodically telling me that I am not subscribed when I have purchased a yearly subscription

### 5/5 — China insights

*2022-07-02, version 2.3.0*

Caixin is likely one of the best sources for insights and opinion on a broad range of China-related topics.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
