# Cal Expert: AI Calorie Tracker — user reviews > 29 indexed App Store user reviews of Cal Expert by DAOWEI NETWORK TECHNOLOGY PTE.LTD., rated 4.40/5 from 145 ratings. - Source: https://appshunter.io/ios/app/cal-expert-ai-calorie-tracker/id6749884398/reviews - App overview in markdown: https://appshunter.io/ios/app/cal-expert-ai-calorie-tracker/id6749884398.md - Rating breakdown: 5★ 115 · 4★ 8 · 3★ 1 · 2★ 2 · 1★ 19 ## Newest reviews (9 of 29) ### 3/5 — Does not open *2026-04-12* As i started using the app it worked perfectly. I even subscribed! Now after about 2weeks it wont even open or load… makes me feel like people are running away with my money in all honesty. **Developer response:** Hi there, We’re really sorry for the experience—this is definitely not what we want for our users, especially after your support and subscription. Our team has identified the issue and a fix will be included in the next update, which is coming very soon. Thank you again for your support and for bringing this to our attention—we truly appreciate it and are working hard to improve your experience. Best regards, Cal Expert Team ### 2/5 — Not accurate *2026-02-01, version 1.1.24* I have scanned several bar codes and what is listed isn’t what’s on the product macros. Also the photos haven’t matched the correct macros listed on the pre made packaged foods. So I fear I paid for a year subscription for 39.99 that I will still have to list every bite I eat by hand for accuracy. Great idea if it worked. ### 4/5 — Great product *2025-12-23* Great app wish it was no cost ### 1/5 — Just crashes *2025-12-15* Worked great the first 3 days. After I bought it, it still pops up ads to buy it and then just crashes. **Developer response:** We’re really sorry for the frustration caused by the crashes, especially after your purchase. We understand how disappointing this must have been. Our team is already looking into the purchase and crash issue you mentioned and working on a fix as quickly as possible. Thank you for taking the time to share your experience — we truly appreciate your feedback and patience. ### 1/5 — Don’t waste your money *2025-12-04* I paid for an annual membership. The app is now trying to force me to pay again, and the tiny link that says ‘restore’ does not work. **Developer response:** We’re truly sorry for the inconvenience and frustration this caused. We understand how upsetting it is to be asked to pay again after already purchasing a membership. Our team is currently investigating the restore and subscription recognition issue and working to improve the experience as quickly as possible. Thank you for bringing this to our attention — your feedback is very valuable to us. ### 1/5 — Super frustrating *2025-12-03* I loved the free trial so I ended up purchasing the $30 subscription. As soon as I did, the app crashed and I can no longer access the app. It freezes at the Home Screen. I’ve reinstalled, restarted, tried everything. I feel like I just threw my money down the drain & got scammed. **Developer response:** We’re really sorry for the frustration this caused, especially after you enjoyed the free trial and decided to subscribe. We completely understand how disappointing this situation must have been. Our team is aware of the post-purchase crash and freezing issue and is actively working to resolve it as soon as possible. Thank you for taking the time to leave a review — your feedback helps us make the app better. ### 5/5 — Heathy app *2025-12-02, version 1.0.38* It’s amazing, it’s going to help keep me in shape ### 1/5 — Paid $30 for an app with no uploaded info *2025-11-11* I paid $30 for an app with no uploaded info. They basically are making us input all of the food AI gets it right 10% of the time you go to add something and it just says not able even stuff that they already have in the “database“. Complete waste of money complete waste of time use something else. **Developer response:** We’re truly sorry for the frustration this caused and understand why this experience felt disappointing. We know accuracy and ease of use are critical, especially when logging meals. Improving recognition quality and expanding our food database are ongoing priorities for our team, and your feedback helps guide those improvements. Thank you for being honest with us and for sharing your experience. ### 1/5 — Paid upgrade *2025-10-18, version 1.0.19* I paid the 29.95 plus tax last first still get pushed to pay again need to make sure I have been credited for My yearly subscription app freezes due to non payment need This issue resolved ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading *2026-07-15* Have to pay in app for premium to be able to use practically everything, especially the AI scan. Waste of space and time ### 1/5 — Stay Away from this App *2026-01-20* This app is a big SCAM the app developer will take your money and continue to require to pay for more weekly subscriptions. **Developer response:** We’re really sorry for the inconvenience and frustration this caused — we understand how disappointing this experience must have been, especially after purchasing a subscription. The performance and subscription issue you mentioned is something we take very seriously, and our team is already working on improvements to make the app faster and more reliable. We also apologize for the lack of response you received earlier. Thank you for bringing this to our attention — your feedback is extremely valuable to us. We truly appreciate you taking the time to share your experience and help us improve. ### 1/5 — Terrible app *2026-01-15* Paid for a year subscription $39. Does not add meals and don’t count the calories. Offers more upgrades. Glitching doesn’t show my info. ### 1/5 — Stay Away from this App *2026-01-13* I paid for an annual subscription for this app on December 15, 2025. The app did not recognize my paid subscription and continued to ask me to register even time I signed into the app… STILL NOT FIXED and now it has changed be on weekly registration fee of $7.99 today!!! WTF **Developer response:** We’re really sorry for the inconvenience and frustration this caused — we understand how disappointing this experience must have been, especially after purchasing a subscription. The performance and subscription issue you mentioned is something we take very seriously, and our team is already working on improvements to make the app faster and more reliable. We also apologize for the lack of response you received earlier. Thank you for bringing this to our attention — your feedback is extremely valuable to us. We truly appreciate you taking the time to share your experience and help us improve. ### 1/5 — Premium doesn’t work *2026-01-13* After paying and being charged for the yearly premium it still doesn’t recognize it. I’ve reached out to support a week and a half ago and gotten no response. So I’m out $30 for a year long subscription that doesn’t work. Just spend the extra money and use a name brand calorie tracking app like MyFitness Pal. **Developer response:** Dear User, thank you for your feedback and we sincerely apologize for this issue. We have identified the cause of this subscription issue. Please be assured that a fix has been implemented and will be included in the upcoming version, which will be released very shortly. Please check the update in a few days later, Once updated, your purchase should be recognized correctly. Thank you for your patience and for giving us the chance to make it right. ### 1/5 — Very disappointed *2026-01-08* At first I thought the app was great. But I purchased a year and now it doesn’t even recognize my purchase. Every time I try to log it goes to the purchase screen. I tried emailing support and have received no response. Very frustrating and disappointed in the customer service. **Developer response:** Dear User, thank you for your feedback and we sincerely apologize for the frustration this has caused. We have identified the cause of this subscription recognition issue. Please be assured that a fix has been implemented and will be included in the upcoming version, which will be released very shortly. Please check the update in a few days later, Once updated, your purchase should be recognized correctly. Thank you for your patience and for giving us the chance to make it right. ### 1/5 — Nag screens are super annoying. *2025-12-31* Paid for pro, every scan brings up a subscribe screen that cant be avoided. So this is useless after paying for an annual subscription. Will cancel this for sure **Developer response:** Dear User, thank you for your feedback and we sincerely apologize for this issue, as well as the delay in our email response. We have identified the cause of this subscription issue. Please be assured that a fix has been implemented and will be included in the upcoming version, which will be released very shortly. Please check the update in a few days later, Once updated, your purchase should be recognized correctly. Thank you for your patience and for giving us the chance to make it right. ### 1/5 — Subscription issue *2025-12-30* Subscription would not read within the app, was charged for the whole year and cannot use due to it not reading that I have a subscription. **Developer response:** Dear User, thank you for your feedback and we sincerely apologize for this issue, as well as the delay in our email response. We have identified the cause of this subscription issue. Please be assured that a fix has been implemented and will be included in the upcoming version, which will be released very shortly. Please check the update in a few days later, Once updated, your purchase should be recognized correctly. Thank you for your patience and for giving us the chance to make it right. ### 1/5 — Would not recommend this app *2025-12-18* The app is slow to load and unresponsive. I paid the annual subscription fee of $29 and when I try to scan food the app takes me back to the subscription screen. When I hit the subscribe link to shows that I already have an annual subscription. I have messaged the developer but gotten no response… stay away from this app.. very disappointing and frustrating. **Developer response:** We’re really sorry for the inconvenience and frustration this caused — we understand how disappointing this experience must have been, especially after purchasing a subscription. The performance and subscription issue you mentioned is something we take very seriously, and our team is already working on improvements to make the app faster and more reliable. We also apologize for the lack of response you received earlier. Thank you for bringing this to our attention — your feedback is extremely valuable to us. We truly appreciate you taking the time to share your experience and help us improve. ### 1/5 — T *2025-12-18* It has great features inside, but it is very slow. It takes a long time to view or take a picture. I canceled their subscription hope they do something about soon. **Developer response:** We’re really sorry for the frustration caused by the slow loading and photo processing. We understand how important speed is, especially when using these features. Performance improvements are already underway, and your feedback is very valuable in helping us prioritize these optimizations. Thank you for giving the app a try and for sharing your thoughts with us — we truly appreciate it. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2026-04-23* I’m new to this but so far it’s been easy to track my progress ### 5/5 — Can’t open *2026-04-11* I love this app, but since the last update a few days ago, it won’t open. I restarted my phone, still won’t open. I don’t want to delete the app and down load it again as I’ll lose all my data. Emailing them isn’t working either. Does anyone have a direct email address? Thank you. ### 5/5 — It keeps me motivated *2026-02-01* I like this app so much because it keeps me motivated and I could see what is in my food and what I’m eating. I love this app so much. ### 5/5 — I love it *2026-01-23, version 1.1.22* Love 5 Stars ### 5/5 — 5.00 *2026-01-22* Yes I know do it I’m deaf I need you salads ### 5/5 — So far great! *2026-01-04* Like the AI options **Developer response:** Dear User, thank you for your feedback and we sincerely apologize for this issue, as well as the delay in our email response. We have identified the cause of this subscription issue. Please be assured that a fix has been implemented and will be included in the upcoming version, which will be released very shortly. Please check the update in a few days later, Once updated, your purchase should be recognized correctly. Thank you for your patience and for giving us the chance to make it right. ### 5/5 — Cal expert *2026-01-03, version 1.1.10* Love it ### 5/5 — Thumbs up so far *2025-12-23* I like the animation , user-friendly and colorfully fun ### 5/5 — Amazing *2025-12-22, version 1.1.10* I love it so far ### 5/5 — Great app *2025-12-03* Photos of home cooked meals come out pretty accurate it’s easy to keep track of water intake and calorie intake. I really like this super user friendly worth the subscription **Developer response:** Thanks a lot for sharing this! We’re so glad the app is helping you. Your support really motivates our team — thank you! ^^ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*