# CALECO CleanMobile — user reviews > 312 indexed App Store user reviews of CALECO CleanMobile by KioSoft Technologies LLC, rated 4.70/5 from 4,714 ratings. - Source: https://appshunter.io/ios/app/caleco-cleanmobile/id1473398519/reviews - App overview in markdown: https://appshunter.io/ios/app/caleco-cleanmobile/id1473398519.md - Rating breakdown: 5★ 3,840 · 4★ 597 · 3★ 112 · 2★ 34 · 1★ 131 ## What do users think of CALECO CleanMobile? Overall sentiment: neutral **Pros** - 🚀 Convenient - 🚀 Easy to use - 🚀 Efficient - 🚀 Saves time - 🚀 Notifications when cycles are done - 👍 Clean machines - 👍 Affordable **Cons** - 🐛 Unreliable machines/app - 🐛 Unauthorized charges - 🐛 Inaccurate cycle times - 💰 Minimum deposit too high - 💰 Expensive - 🔒 Security concerns with payment info **Commonly reported bugs** - App crashes or freezes - Machines not starting after payment - Inaccurate cycle time tracking - Payment issues (money disappearing, unable to pay) **Most requested features** - Option to add smaller amounts than $10 - Ability to see machine availability - Ability to extend dryer time - Support for Apple Pay/mobile wallets - Refund process improvements ## Newest reviews (15 of 312) ### 2/5 — adding funds *2026-08-22, version 2.27.3* won’t let me add funds to my account after putting my card in multiple times and redownloading the app fix that ### 2/5 — Awful connection issues *2026-08-07, version 2.27.3* App never connects to the machine. ### 2/5 — Not great *2026-08-06, version 2.27.3* Machine status is never correct - app says cycle is complete but the machine sometimes has up to 10 minutes left. Room status page shows no information. Multiple machines broken for weeks despite reporting on the app. If your building switches to this system, be worried. ### 5/5 — Resident *2026-08-04, version 2.27.3* Convenient way to pay ### 4/5 — Olney Plaza *2026-07-31, version 2.27.3* The service is excellent. However, there’s is an old washing machine on the second floor that needs replacing. Olney Plaza ### 5/5 — Lo mejor *2026-07-30, version 2.27.3* Satisfacción total ### 5/5 — Review *2026-07-24, version 2.27.3* It is very convenient always works and I guess it’s good for you guys too because you don’t wanna worry about theft anymore ### 5/5 — Better than sliced bread *2026-07-20, version 2.27.3* Better than sliced bread!! ### 5/5 — 👏 *2026-07-17, version 2.27.3* Great system ### 5/5 — Great app *2026-07-11, version 2.27.3* Great app, makes laundry easier and more convenient ### 4/5 — Happy Customer *2026-07-11, version 2.27.3* I’m just happy with the service I’ve never had an issue with the machines or service ### 5/5 — No quarters! *2026-07-03, version 2.27.3* Changed my laundry life from quarters to an app. ### 3/5 — Okay *2026-06-28, version 2.27.3* But I lost 4 time money on 2 washer smh it badly for me can’t call yall cuz am deaf yall can’t ever call back at all wow ### 5/5 — Easy and convenient. *2026-06-22, version 2.27.3* Easy and convenient. ### 3/5 — Overall review *2026-06-21, version 2.27.3* App works great. Machine maintenance is terrible. 3 months with a broken dryer ## Most critical reviews (10 lowest-rated) ### 1/5 — Money not reimbursed *2026-08-28, version 2.27.3* I’ve lost so much money due to their app issues taking my money and not starting my load. I’ve reported it on the app many times and have never been reached out to or reimbursed for my lost funds. ### 1/5 — Terrible *2026-08-26, version 2.27.3* App never sends code ### 1/5 — I can’t enter my card info *2026-08-16, version 2.27.3* I can’t do my laundry because I can’t enter my card info. FIX THIS!!! NNNNNOOOOWWWWW ### 1/5 — Very old-fashioned and unreliable and annoying *2026-08-08, version 2.27.3* I was really excited when I found out that I would not have to walk to the leasing office to reload my card anymore. This new system was advertised by my complex as “new smart laundry system”, but it is anything but smart. It is still using technology available from when smart phones first were introduced. We should be able to just use Apple Pay directly at the washer. This app though makes you add money to the app first (has to be at least $10) and can only have 1 payment card active at a time. Like I said, old-fashioned. It could be SO MUCH BETTER by just getting with the times and working like every other laundromat in town. If another tenant takes their laundry out of the machines before the cycle ends, the next person need to sit there and wait for it to finish - even days later. The “room status” is never correct, so that feature cannot be counted on. The feature to notify when cycle is done does not work and when it does, it’s wrong and will notify you early. Hire an IT person or a new DEV and make the app actually half decent please. ### 1/5 — This app robs you *2026-06-27, version 2.27.3* It will take your money if you have it on auto refill. Customer service sucks ### 1/5 — Always problem *2026-05-24, version 2.27.3* A lot of times just eat my money and didn’t wash my clothes ### 1/5 — I guess it at least sometimes works 🤷‍♂️ *2026-05-15, version 2.27.3* If things work, it's accepable. If the system randomly eats your money you won’t get it back. No client viewable ticket system, no email response, not even a confirmation of issue sent. The App feels like it was a senior college project: the core function works, but anything outside that scope is jenky at best ### 1/5 — Washing machines constsntly broken and no reimbursement for stolen money *2026-04-19, version 2.27.3* Unreliable ### 1/5 — Logged out *2026-03-07, version 2.27.3* It suddenly logged me out. Tried signing back in. Wont let me. Signing through Google with same email it made me a new acct and won't go through cause of my phone number. ### 1/5 — App refused to send password reset email. Stuck with detergent covered laundry in washer. *2026-02-28, version 2.27.3* No customer service available after a certain time either. Phone call and email yielded no results. Terrible service, day ruined. ## Most praised reviews (10 highest-rated) ### 5/5 — Resident *2026-08-30, version 2.27.3* A very good and easy app to use. ### 5/5 — Happy doing Laundry *2026-08-30, version 2.27.3* Caleco is easy to use and convenient to my apartment. I love the size of the washer and especially the size of the dryer. The fact that I can Pay from the app. Caleco gets a thumbs up from me. ### 5/5 — Perfect *2026-08-27, version 2.27.3* app is very easy to use, good quality machines too ### 5/5 — Quick and efficient *2026-08-27, version 2.27.3* Easy to use, quick service, drys clothes perfectly. ### 5/5 — Good *2026-08-26, version 2.27.3* Good ### 5/5 — Good and easy service *2026-08-26, version 2.27.3* Good and easy to use ### 5/5 — EASTWICK I Inglis Gardens *2026-08-19, version 2.27.3* Very pleased with washer/dryers! They perform excellently. Now if only RESIDENTS WOULD EMPTY LINT BASKETS! ### 5/5 — Laundry Service App Ram 122 *2026-08-18, version 2.27.3* I have had good success with this app with very minimal not so great moments. Where it kept my money but the machine didn’t work. But other than that it is a great app! ### 5/5 — Great Machines *2026-08-11, version 2.27.3* I like the app use that is super helpful. I would like to be able to add time even if I’m not next to the machine in my apartment. Otherwise. I love that QR code use it add the machines number standing next time it. The app is pretty good as well. ### 5/5 — Great app *2026-08-05, version 2.27.3* Great system. Hate that you always have to upload $10 into your account --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*