Date
Response from developer
Thank you for your feedback! The date and time format is based on your phone’s regional settings. Please try changing your device region to United States — in your case, this should switch the format to month/day/year (MM/DD/YYYY). If the format doesn’t change after updating your region, please let us know, and we’ll look into it.
Обновления помогают с проблемами.
Response from developer
Добрый день! Спасибо за отзыв и оценку. Мы всегда на связи если возникнут вопросы. Добрый день! Обновите приложение, мы все исправили Здравствуйте! Спасибо за ваш отзыв и информацию. Такого поведения быть не должно — давайте разберёмся. Задержка при добавлении события (около 10 секунд) может быть связана с несколькими причинами: 1. Большой объём данных — если вы используете приложение много лет, база событий может быть большой и требуется оптимизация. 2. Старая версия приложения или iOS — иногда помогает обновление или перезапуск устройства. 3. Фоновые процессы iPhone — возможна временная нехватка памяти. Чтобы понять причину точнее, уточните, пожалуйста: – После перезагрузки приложения проблема остаётся? – Приложение зависает только при создании события или при редактировании тоже? – Проблема появляется каждый раз или периодически? Если удобно, можете написать нам напрямую на planner@plantech.app — поможем быстрее разобраться.
How to understand this?
And further.
Terms of Use:
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
· Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
… And so on.
Response from developer
Dear User, We appreciate your attention to privacy matters and information accuracy. However, your review is based on a misunderstanding of the difference between personal data and usage data. The app description states that the developer does not collect personal data. This means we do not request, store, or share any personally identifiable information such as names, email addresses, phone numbers, or other private details without the user's explicit consent. At the same time, like any modern application, we may automatically process usage data (e.g., IP address, device type, browser versions, and interaction with the service). This is essential for the app's proper functioning, analytics, and improving user experience. This process is transparently outlined in our Privacy Policy to comply with legal regulations (GDPR, CCPA, etc.). Your claim of inconsistency is incorrect because our Privacy Policy does not contradict the app's description. If you have any further questions about data processing, we encourage you to read the Privacy Policy in full or contact our support team. Best regards, The Development Team
