# Calgary 311

> Mobile app for reporting city issues and requesting services in Calgary. (iPhone/iPad app by The City of Calgary.)

- Source: https://appshunter.io/ios/app/calgary-311/id586152390 (this page in markdown: same URL + `.md`)
- Developer: [The City of Calgary](https://appshunter.io/developer/364373992)
- Category: Utilities
- Price: Free
- Rating: 3.50/5 from 2 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 25 MB
- Languages: American English, Arabic, Filipino, French (France), Haitian Creole, Kabuverdianu, Brazilian Portuguese, Russian, Chinese (Simplified, China), Somali and 3 more
- Released: 2013-05-06
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/calgary-311/id586152390/reviews.md

## What is Calgary 311?

Report on the go with the Calgary 311 app Over 90 City services in your hand.
Whether you're reporting a pothole, requesting snow removal, or sharing feedback, the updated Calgary 311 app makes it easy to request City services right from your smartphone.
• Effortless reporting: describe your concern, snap a photo, pinpoint the location, and submit in just a few taps.
• Real-time updates: track the status of your requests and receive timely notifications.
• User-friendly interface: navigate through the app with ease and find the services you need quickly.
• Now with multiple photo uploads and a City of Calgary news feed.
Using the 311 Calgary app, residents and City employees work together to keep Calgary at its best. The information and photos you provide allow City employees to assess, prioritize and efficiently respond to your requests. Download the free app today! Visit Calgary.ca/311app for more information. Questions? Check out the the 311 app FAQ and Calgary 311 app terms of use. Technical issues? Please use the 311 Contact service request to describe your concern as well as provide contact information and a 311 representative will follow up within 10 days.

## Key features

- Effortless reporting with photos and location
- Real-time request status updates
- User-friendly interface
- Multiple photo uploads
- City of Calgary news feed

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/calgary-311/id586152390/reviews.md

### 1/5 — City never actions requests

*2026-04-11*

I have put in a few requests in the past couple years but the city hasn’t even responded to my concern let alone fix the issue. All are pretty relevant, path repair and signage for safety is what I put in

### 1/5 — Terrible design

*2025-10-01*

It's impossible to accomplish anything on this app. Too complicated to actually achieve what I'm trying to do. Needs to be simplified to be usable.

### 3/5 — Apps

*2025-09-30*

Apps is showing blank in calendar and no other option  . Should be good apps this is city of Calgary.

### 5/5 — Terrific Way to Get City Help

*2025-05-05*

I really recommend using 311 to friends in Calgary to report graffiti. The City does a great job resolving criminal mischief related to graffiti.

### 1/5 — No longer works

*2025-03-11*

The app used to be quite good; at least it got the job done. Now whenever I try to use it it simply gives me an error saying “Report Submission Failed Unprocessable Entity” so I cannot submit anything.

### 1/5 — Quit working

*2025-03-06*

No reason. Just quit working. Won’t send any reports. So you have to clear the buffer occasionally to get working again 

Now they have turned off camera access and all you get it a black screen when trying to take photos

### 2/5 — Search

*2024-09-05*

Add a search bar at the top of the services list similar to other apps. Too hard to find a specific service in the long list.

### 1/5 — What City Employee’s Kid Built This App?!?!

*2024-07-20*

What a useless and frustrating experience. I “used” the app for 5 minutes and deleted it! (By “used” I mean: fumbled around getting caught in loops, unable to click buttons that were hiding almost completely off screen, bouncing around from one useless link to another until I almost smashed my phone in a blind rage.)

### 1/5 — HORRIBLE

*2024-05-18*

I downloaded this app to report a dangerous driver (driving a Calgary cab). Since I downloaded it, today, Ive gotten SEVEN scam calls. Clearly don’t protect our data!! Shameful.

### 5/5 — Great app

*2023-06-07*

I am loving this app. Raised a request to pick a dead animal from my backyard and that was completed in 2 days. Raised another request to remove dead tree from the front of my house and that was completed in 18 days. Now I have asked them to plant the replacement trees yesterday and the person visited the place today already and I am pretty sure it will be completed soon too. Great work everyone. I appreciate the help and support.

## Frequently asked questions about Calgary 311

### What does the Calgary 311 app do?

The Calgary 311 app allows users to report over 90 City services, such as potholes or snow removal requests, directly from their smartphone. It simplifies the process of submitting concerns with descriptions, photos, and precise locations.

### What are the key features of the Calgary 311 app?

Key features include effortless reporting with photo and location capabilities, real-time updates on request status with notifications, a user-friendly interface for quick navigation, and the ability to upload multiple photos. It also includes a City of Calgary news feed.

### Is the Calgary 311 app free to download and use?

Yes, the app is free to download and use. The description explicitly states 'Download the free app today!' and there is no mention of in-app purchases or subscription fees.

### Who is the Calgary 311 app intended for?

The app is designed for residents and City employees of Calgary. It facilitates collaboration between citizens and City employees to help maintain and improve the city.

### How can I get help if I have technical issues with the app?

If you encounter technical issues, you should use the 311 Contact service request within the app to describe your concern. Please provide your contact information, and a 311 representative will follow up with you within 10 days.

## Version history (last 5 releases)

### 6.4.24 — 2025-07-31

Bug fixes and performance improvements

### 6.4.23 — 2025-07-17

Bugfixes and performance improvements

### 6.4.22 — 2025-07-02

Performance improvements and bugfixes

### 6.4.18 — 2025-05-01

The next time you open your 311 app, it may look different. As of April 2025, the 311 app will have a new look and some new features:
· Instant updates: the Calgary 311 app now updates your service requests in real-time.
· Over 90 City services available, including assistance with garbage & recycling, potholes, tax information, bylaw concerns, business licensing and fire inspections.
· Attach multiple photos: include up to three photos when submitting a service request, allowing for more detailed and effective reporting.
· News updates: a live news display offers the latest updates and announcements from The City, all in one convenient place.
· Consistent experience: whether using the 311 app or web portal, you’ll have a consistent and familiar experience across all platforms. Visit Calgary.ca/311app for more information.

### 3.20.13 — 2020-11-24

* New feature - Alert

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## More apps by The City of Calgary

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All apps by The City of Calgary: https://appshunter.io/developer/364373992

## Related topics

[calgary 311](https://appshunter.io/ios/topics/calgary-311) · [calgary garbage day](https://appshunter.io/ios/topics/calgary-garbage-day) · [calgary](https://appshunter.io/ios/topics/calgary) · [brampton 311](https://appshunter.io/ios/topics/brampton-311)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*