# California Tortilla — user reviews > 65 indexed App Store user reviews of California Tortilla by Paytronix Systems Inc, rated 3.80/5 from 135 ratings. - Source: https://appshunter.io/ios/app/california-tortilla/id949682599/reviews - App overview in markdown: https://appshunter.io/ios/app/california-tortilla/id949682599.md - Rating breakdown: 5★ 83 · 4★ 7 · 3★ 6 · 2★ 15 · 1★ 24 ## What do users think of California Tortilla? Overall sentiment: negative **Pros** - 👍 Great food quality - 👍 Fresh ingredients - 👍 Speedy order preparation - 👍 Loyalty program rewards - 👍 Easy to place orders (for some) - 👍 Consistently awesome food **Cons** - 🐛 App is confusing and difficult to use - 🐛 App is outdated and feels like 2010 technology - 🐛 Forced to opt-in to texts/emails to sign up - 🐛 Existing card numbers not accepted - 🐛 ASAP checkout is broken - 🐛 App prevents sign-up/login - 🐛 Coupons never work - 🐛 App crashes on open - 🐛 App stopped working/won't launch - 🐛 Error prone when ordering - 🐛 Delivery service not fulfilled - 🐛 Missing basic ingredients in orders - 🐛 Curbside delivery issues (employees refuse to come out) - 🐛 Inability to customize orders - 🐛 Salad dressing often forgotten - 🐛 Rewards not working/expiring - 🐛 App allows ordering from closed stores - 🐛 Poor workflow during order finalization - 🐛 Inability to tip through the app - 🐛 App requires re-entering payment info - 🐛 User interface not intuitive - 🐛 Cannot change payment card information - 🐛 App requires registration twice with strong passwords - 🐛 Nutritional guide missing items - 🐛 Online order experience is poor - 🐛 App doesn't find locations - 🐛 App doesn't display location until after payment - 🐛 Corn tortilla shells are mushy **Commonly reported bugs** - App is stuck in 2010 - Order restarts when leaving app - ASAP checkout is broken - Cannot sign up for app (phone number already in use, but login fails) - App refuses to accept existing card number - App refuses to accept existing account/card - App crashes on open - App stopped working/disappears after opening - App keeps crashing/won't launch - App won't open - Keeps giving errors when trying to order - Delivery driver not assigned - App home page is dead, login link does nothing - App doesn't launch/crashes - Order is not correct (missing ingredients) - Data couldn't be read because it isn't in the right format - Not customizable (limited modification options) - Curbside delivery issues (employees refuse to come out) - Rewards not working/expiring - App allows ordering from closed stores - App requires re-entering credit card info - App doesn't recognize login info after re-download - App crashes as soon as opened - Cannot check in after app update - New version doesn't work/crashes - Getting errors when opening app - Super buggy, "resource" errors - New app version is not working - App doesn't find location - App doesn't display location until after payment **Most requested features** - Update the app to modern standards - Add more hot sauce options - Allow users to save orders in a cart - Prevent order restart when leaving the app - Fix ASAP checkout bug - Allow users to sign up without mandatory texts/emails - Fix issues with existing card numbers - Improve customization options - Add a way to tip through the app - Indicate curbside delivery location more clearly - Allow users to change payment card information - Simplify the user interface - Allow users to register only once with simpler passwords - Ensure nutritional information is up-to-date - Improve location selection for online orders ## Newest reviews (13 of 65) ### 2/5 — Affordable Taco Tiesday is over *2024-07-11, version 24.9.2024062401* Love visitoibg the store every Tuesday but they have hiked up the price of theor buy 1 get 1 promo to $7 from the original $5. Time for me to move to other fast food. ### 2/5 — Affordable Taco Tiesday is over *2024-06-19* Love visitoibg the store every Tuesday but they have hiked up the price of theor buy 1 get 1 promo to $7 from the original $5. Time for me to move to other fast food. ### 3/5 — Pretty awful app, but awesome food *2024-04-13, version 23.20.2023092701* The app is useable but confusing. For example, some items picture two tacos other just one — as of today, tacos are sold individually (~$5/each). You select back after adding an item to your cart and be whisked to the “choose which location” screen. No worries though, your cart is safe under the location. The upside is that this app includes a loyalty program where you earn points ($$$ off future purchases). So suffering through the interface and complexity has its rewards. ### 2/5 — Coupons never work *2023-07-09, version 22.14.2022090101* Coupons never work ### 2/5 — Keeps Crashing *2023-04-23, version 22.14.2022090101* The app worked fine until just recently. Now it won’t launch at all - keeps crashing. Before this I had no issues with the app and it was easy to use. I’ve uninstalled it, restarted my phone, but still can’t use it. ### 2/5 — Problem with App *2023-04-05, version 22.14.2022090101* I have downloaded this app twice and every time I try to open it, it won’t open! What is wrong with this app???? ### 1/5 — Delievery *2022-08-30, version 21.57.2021101904* The app offered delivery for a $5 fee, but never assigned a driver to pick up the food. When I called the restaurant I was told the food was still sitting there, and they would not refund me. Do not use this app, as it promises services not fulfilled. ### 1/5 — Nonfunctional *2022-05-02, version 21.57.2021101904* Tried three times to sign up for the burrito card. App home page is totally dead. Can’t sign up. Even Login link does nothing. Deleted and reloaded 3X. Does this not work with IOS 15.4.1? Useless app and I’ve missed out on so many points I could have logged. I guess just I’ll stop eating there until they fix it. ### 2/5 — Another disappointment for a mobile Order *2022-01-22, version 21.57.2021101904* I have had ordered twice since October through the mobile order. Both times, I did NOT select “no silverware” as I would be eating in my car. Both times I ordered the Screaming California Burrito as a bowl. Today, the second time, I ordered it and received no fajita vegetables. So I was lucky enough to have rice, chicken and cheese. SMH. When you order online or through the app, you have an inherent trust that the employee(s) would complete the order as specified, let alone the basic ingredients in a dish to be included. I don’t order take out a lot but when I do, I expect it to be correct. Not just from California Tortilla, but from every restaurant. I received the order through curbside and the bag was stapled shut. As a side note, I still had to call for the employee to come out to the car, which is a nuisance rather than going through the app like most pick up orders are done these days. ### 1/5 — Food poisoning *2022-01-07, version 20.24.2020040801* I ordered a burrito bowl and noticed the pork had a weird taste and a slight pink color, i disposed after a few bites. It was the only thing I had eaten as i am a healthcare worker in a busy setting. I woke up at 4 am vomiting with diarrhea, i just got over covid 2 days ago and i cannot afford to miss work. Just thought you should be aware this is what your facility is serving!!! So disappointed 😞 ### 4/5 — User interface a little tricky *2022-01-02, version 20.24.2020040801* user interface on this app is a little bit tricky and not intuitive overall. But in the end I get the food I love so I can’t complain too much, overall very good. ### 1/5 — App doesn’t work. *2021-12-06, version 20.24.2020040801* I put stuff in my basket, add my credit card and when I click on place order it says, “Data couldn’t be read because it isn’t in the right format.” No matter what I do it says this. ### 2/5 — Not customizable *2021-10-19, version 20.24.2020040801* With this app, you can’t indicate if you want light sour cream or any modifications (with the exception of extra/no). When I added some notes, they didn’t even read them - pointless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy and errors *2026-08-20, version 25.12.2025082801* Errors out when trying to retrieve account info. Glitchy ### 1/5 — Good food, horrific app *2026-06-20, version 25.12.2025082801* We are in 2026. There is AI (yuck), tap to pay, and other technological advances that make shopping and buying food so much easier. And yet this app feels like it is stuck in 2010 when “apps”were still short for appetizers. Why is my food not in a cart ready to purchase? Why, if I leave the app for any reason either accidental or not, am I forced to have to RESTART MY WHOLE ORDER? Why are there only 3 hot sauces when there’s an entire “Wall of Flame” at your restaurants? Why hasn’t there been a decent update in like, ever? Get with it already. ### 1/5 — Force you to sign up for texts!!!! *2026-04-02, version 25.12.2025082801* I cannot sign up for their app unless I click the two buttons that give them permission to email and text me. BOTH!!!! This is CRIMINAL. ### 1/5 — Why did I bother trying? *2025-12-28, version 25.12.2025082801* This app is very poorly designed. Still refuses to accept my existing card number and requires you opt in to both email and SMS spam or otherwise the next button is grayed out. Not worth it. Instant delete. ### 1/5 — Love the store, this version has a huge bug *2025-02-16, version 24.12.2024090901* ASAP checkout is broken. It always says the store doesn’t have enough time to prepare my order. Since the increments are 15 min, then I can’t put an order in because it says the store will be closed even though it doesn’t close for another 40 min. Developers please fix asap ### 1/5 — App is awful *2025-01-12, version 24.12.2024090901* Can’t sign up for app, when trying to use phone number it says already in use, but then when I try to login it says not available and reset password not allowed. App literally prevented me from giving them business. ### 1/5 — Cannot open on iPhone since early 2023 *2023-07-06, version 22.14.2022090101* Since early 2023, this app could not be opened on iPhone. ### 1/5 — App won’t open *2023-07-02, version 22.14.2022090101* Crashes on open. Used to work just fine. ### 1/5 — App stopped working *2023-06-25, version 22.14.2022090101* App worked flawlessly until a few months ago. Now app image appears on the screen for an instant, then disappears. It never opens. ### 1/5 — Error prone *2022-11-09, version 22.14.2022090101* Keeps giving me errors when I try to order. ## Most praised reviews (10 highest-rated) ### 5/5 — California tortilla app *2026-03-18, version 25.12.2025082801* The California tortilla app is amazing. I love it. ### 5/5 — Reliable and good *2025-03-06, version 24.12.2024090901* Great last minute meal. Always fresh and speedy (ready when we arrive to pickup) ### 5/5 — California tortilla app *2024-03-16, version 23.20.2023092701* The California tortilla app is amazing. I love it. ### 5/5 — Great food! *2023-05-02, version 22.14.2022090101* Great food, easy app and great service! ### 5/5 — Best mexican food ever *2022-12-14, version 22.14.2022090101* I love cal tort more than anyone ### 5/5 — Great app! *2022-12-08, version 22.14.2022090101* Love it. Easy way to place an order. And I like the idea of earning rewards for eating at California Tortilla. ### 5/5 — My favorite restaurant *2021-09-01, version 20.24.2020040801* I order from here very often (once or twice a month) and always have an easy time ordering, and food is ready quickly and always very good!! ### 5/5 — California Tortilla is The Best! *2021-01-28, version 20.24.2020040801* A #1 family treat! We love it! Food is consistently fresh & tasty, and online ordering is a snap! ### 5/5 — BEST BURRITO PLACE IN CHARLESTON *2020-12-16, version 20.24.2020040801* I’ve been eating here for a while now. It’s the freshest burrito place you can find! Heather is the sweetest lady ever which makes the restaurant experience 10 times better!! ### 5/5 — Consistently awesome!!! *2020-09-15, version 20.24.2020040801* From ease of order, point system and our local shop, they make it real hard not to order on a nightly basis!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*