# California's Great America — user reviews

> 84 indexed App Store user reviews of California's Great America by Cedar Fair L.P., rated 2.64/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/californias-great-america/id527215784/reviews
- App overview in markdown: https://appshunter.io/ios/app/californias-great-america/id527215784.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 16

## Newest reviews (17 of 84)

### 2/5 — Disappointed

*2024-04-06*

Many of the restaurants and refresh stations are closed during lunch hours. Bought annual pass and dining plan but could only use at a few restaurants. Guessing it's it high labor cost and understaffed. Rides are open and there are some fun shows.

### 2/5 — Misleading map directions and inaccurate ride times

*2023-11-26, version 7.236.1*

I ended up wasting 30 minutes of my time by following the app’s walking directions to the Patriot rollercoaster in winter 2023. It showed path where one didn’t exist. Ended up getting help from a park employee instead. Also, the estimated wait times (5 mins) were grossly inaccurate (30 mins actual)

### 2/5 — not worth it at all

*2023-07-29, version 7.236.1*

the app is extremely off on the wait times, it doesn’t even give you the right directions

### 1/5 — Straight garbage

*2023-07-26, version 7.236.1*

Doesn’t let you purchase, internet 1.0 interface.  Built by a crackhead

### 1/5 — Wait times are innacurate

*2023-07-16, version 7.236.1*

Bro the time said 30 mins and I waited for 4 hours man

### 1/5 — Wait times are inaccurate

*2023-06-03, version 7.236.1*

The wait time are how accurate at all.

### 1/5 — My tickets are deleted!

*2023-05-01, version 7.236.1*

The app used to be good, until recently it started to delete my tickets!
Fix The Bug!

### 2/5 — Love the park, but the app needs work.

*2023-04-03*

Was excited to update, but two major issues STILL remain:

1) You can’t access four “Pass Perk” promos. What good is it to tell me that I have some voucher or coupon to use but when I’m at the park I don’t know where the heck to go to find that coupon or deal to redeem it? Seems like a scam.

2) Since JANUARY 1ST, the season pass doesn’t function in the Apple Wallet. It shows that the pass is expired even though it’s not. I have reported it to multiple employees on multiple occasions, and no one cares to fix it or actually look into the problem.

Really frustrating because I love the park and want to keep supporting it. These things need to get addressed though.

### 1/5 — Tickets gone every time I open app

*2023-03-18, version 7.236*

I need this app for one thing: to hold my tickets. They are gone every single time I open the app and I need to paste in my eight digit code and email address. What a pain.

### 2/5 — Passes disappear on this app!

*2023-03-11, version 7.236*

Likely I add the passes to my “Wallet”!

### 1/5 — Maps no longer shows restaurants

*2022-11-21, version 7.231*

Used to be very helpful but stopped showing restaurants

### 3/5 — Usable but not very reliable

*2022-10-30*

This is not the worst app that I’ve installed, but I did observe a few bugs for just one night of use. 
The bring-a-friend tickets disappeared after I linked them in the app, and I never managed to add them back so I ended up presenting the web version at the entrance.
The rides status were not accurate. Some rides only display “open” without estimate wait time. And there were rides that marked as open but actually already closed, which is kinda annoying.

### 1/5 — Cannot Add Season Pass

*2022-09-26, version 7.229.0*

I’ve tried to add my season pass to the app several times on different occasions. I’ve reached out to their customer support online and at the park and it has not been resolved. I got a new physical card and it still doesn’t connect. Won’t be using the app since this key feature does not even work

### 1/5 — Not useful to check wait time

*2022-08-21, version 7.229.0*

This app is not useful to check the wait times…

### 3/5 — Not worth it

*2022-08-16*

The wait times are inaccurate.  I wanted to ride RailBlazer and it said that the wait time was 0 minutes but I waited for an hour (I was in the Fast Pass line) before leaving the ride.  I wish it showed the wait time for both lines.  It would also be helpful if the app said which rides allowed Fast Lane.  I looked for Fast Lane on White Water Falls but in fact it didn’t have it.  Also, there were a lot of people who didn’t have Fast Lane but went in the Fast Lane line.  The employees never actually check if you have the wristband.  The map was kind of useful, but it kept leading me the wrong way and around the park, which confused me.  It changes frequently.  The status of the ride is inaccurate too.  It said that Flight Deck was down while I watched people riding it.  It would be nice if drink refills had a fast pass too.  Every refill took me around 30 min.  I don’t recommend the app until it fixed the problems.

### 2/5 — Wait time feature is messed up!

*2022-08-06, version 7.229.0*

The ride wait times don’t match reality! It gives you the wrong impression for the rides and doesn’t help you plan your day at the park as it is supposed to!

### 2/5 — The wait time are so off

*2022-07-11, version 7.214.0*

Usually x5 the wait time of what it says on the app

## Most critical reviews (10 lowest-rated)

### 1/5 — Signing in…

*2025-08-15*

It’s so hard to sign in on this app….

### 1/5 — Rip off

*2025-08-03*

This is terrible 
Most every thing is closed
7 bucks for a Coke Zero
35 to park
Not worth it so far
As far as I’m concerned you can close now
Vendors not very interested in greeting you
Close to two hours to get here
Get a grip

### 1/5 — ABSOLUTELY ATROCIOUS APP

*2025-05-18*

This is the worst app I’ve ever had to use! The times for the ride were completely wrong, and the app glitched constantly. For example, the app said that one of the lines for a ride would take 25 minutes. We ended up waiting in the line for over an hour. Another thing that made this app horrible was that it was incredibly hard to sign into or sign up for. I came to Great America on a field trip with my friend, and she had the same issues. The map features are horrible too. Maybe we were just too stupid, but we could not figure out how to get around the park. The map didn’t imply where the entrance/exit was and we ended up getting lost in the park. When we finally figured out how to use the navigation tool, it led us through a part of the park for employees only. We ended us getting caught by workers, but we didn’t even know we did something wrong. Then we got thrown out of the park and had to sit out there all day until the chaperones found us. We ended up getting in huge trouble with our teacher. ALL BECAUSE IF THIS STUPID APP WE LITERALLY GOT SUSPENDED FOR A WEEK! Do not, I repeat…

DO NOT get this HORRIBLE APP!!!!!!
(I literally want to defenestrate my phone rn!)

### 1/5 — Unable to Add Park ID to App

*2024-10-04, version 8.4.3*

I was able to add my Employee ID to my App in the past years, but with the newest update, I’m unable to do so.Two of my coworkers are able to see their pass on their accounts currently, but I’m told it was successfully added, but I’m unable to see it. This is the same for the Knotts app. I’ve reached out twice regarding this issue and there has been no resolve. Fix this PLEASE, it makes it way easier to use my Employee benefits while visiting as a guest!!

### 1/5 — Account

*2024-07-07, version 8.3.3*

I had created an account on this app and proceeded to buy a ticket for great america. The first problem was how slow and long everything takes and the confirmation code for the account does not work. The second problem is the app always has errors of trying to login, this makes ticket access really difficult. The last problem is the rides and wait times are inaccurate.

### 1/5 — Horribly glitchy!

*2024-06-03*

It keeps losing my season passes! I’ve had to resort to taking photos of my purchased passes on my phone and adding them to my Apple Wallet rather than rely on the app to hold them. I have to check to make sure they’re still there everytime I open the app and many times they’re not. After this most recent update I can’t even add them back onto the app anymore. After I put my pass number in it says “passes added” but nothing shows up. Don’t rely on this app to hold your pass!

### 1/5 — app doesn’t work for me

*2024-04-20*

Don’t update while you’re at the park like I just did, now I don’t have access to my dining and drink passes. This app just gives me different error messages every time I select something.

### 1/5 — Lack of testing for basic flows when they update the app

*2024-04-20, version 8.2.9*

Seems like the flow to add a ticket or retrieve a season pass qr code was not tested. We had to wait in line and get physical passes due to this bug.

### 1/5 — Ride times are insanely inaccurate

*2023-08-13*

I came here, open up the app and it tells me that Star Tower is “open” which led me to believe that it was empty, which it was. I then go to Mass Effect which says the same thing but I get stuck waiting in a long line that hadn’t moved in 15 min so I ended up leaving. I then go on the drop tower which said a 60 minute wait and yet I only spent 10 minutes in line before I got to ride. Similarly, Flight Deck had a 45 minute wait in the app and I only spent like 20 minutes in line. Eventually to end the day I went on Gold Striker which had a 10 minute wait when in reality it was well over 30 minutes. With that being said the ride times are completely unreliable and I wouldn’t even trust the app to browse my tickets either because when I showed up they had disappeared from my app and I had to go online to retrieve them.

### 1/5 — Wait Time is Inaccurate

*2023-08-04, version 7.236.1*

The wait time in the app for Rip Roaring Rapids said 10 minutes, I waited about an hour to get on the ride. This was an issue because I wanted to leave the park at a specific time and I ended up leaving late. Cedar Fair fix the app or do not offer it.

## Most praised reviews (10 highest-rated)

### 5/5 — Pls read

*2025-08-05, version 8.4.16*

Everything on the app is awesome! The map has everything little bit you could ever think of! And when you go park,with a season pass,they scan the code and u get in for free!the place its self is awesome too.but sometimes in the water park,things are closed because there are not enough live guards!and that’s weird.sooooooo that’s what I have to say.

### 5/5 — Map has no name or picture

*2023-06-25, version 7.236.1*

Map with some gray color shapes. It gives you no sense of direction.

### 5/5 — Times are not even close

*2021-10-16, version 7.206.0*

Ride times are WAY off!!!

### 5/5 — It worked and was helpful

*2021-06-08, version 7.36.0*

It was actually good those reviews were just old but it is great app.

### 5/5 — Helpful

*2018-08-05, version 7.6.2*

I know what rides to go on first

### 5/5 — Wait times are accurate.

*2018-07-31*

We’ve been trying to ride RailBlazer all summer, but the lines have seemed just way too long. After downloading this app, we saw a window where the wait time was only 25 minutes. We got in line and it was 
about 25 minutes, when we got on the ride. App gets 5 Stars just for saving us time!

### 5/5 — Not a bad app

*2018-06-19*

I don't know what all the fuss is about in the reviews section- it's very easy to find any places in the park including rides, restrooms, food venues, and more! You can mark your parking spot easily. Even if a feature like friend finder doesn't work, the app is most definitely worth the download.

### 5/5 — Helpful

*2018-05-28*

Great to have our season pass loaded into the app. Also nice to have wait times. Bummer that you can’t get wait times when not at the park. Disney app has that and it’s a nice feature. Overall for a local park, this is a great feature to it.

### 5/5 — Okayy but.....

*2012-07-11*

I already live like 20 minutes away from Santa Clara. I do like how it try's to help you get around and show you the weather. And how it shows you the sizes and diners. But on the Firefall ride, it says you have to be 55" and on the great America paper map, it says 56" so I'm confused.

### 4/5 — I love Great America!

*2022-09-09, version 7.229.0*

The app works pretty good for me, and ride times are generally pretty accurate the handful of times I e visited. Sometimes it’s way off on -a- ride, but that’s if the specific ride operator isn’t updating it.

One missing thing is even though my season pass is loaded, I can’t find where they hide the “pass perks” coupons/deals we’re occasionally emailed. It says you can access them easiest in the app, but where?!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
