# Calilio: Second Phone Number — user reviews > 26 indexed App Store user reviews of Calilio by CALILIO PTE. LTD., rated 4.00/5 from 20 ratings. - Source: https://appshunter.io/ios/app/calilio-second-phone-number/id6450351787/reviews - App overview in markdown: https://appshunter.io/ios/app/calilio-second-phone-number/id6450351787.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 4 ## Newest reviews (7 of 26) ### 5/5 — Reliable second number and Great call quality *2026-07-09* Calilio has made it much easier for our team to manage business calls remotely. We can make and receive calls from anywhere, check call history, and keep follow-ups organised without depending on office desk phones. ### 5/5 — Better than our old PBX system *2026-07-09* We used to reply on a wired PBX system, which was difficult to mange outside the office. Calilio helped us move our calls to the cloud, use VoIP calling, and manage business communication from different devices. ### 5/5 — Great app for managing calls remotely *2026-06-30* We used to use wired PBX system previously . After switching to Calilio , i cna now manage business calls ans Sms remotely with my team anywhere. We now handle calls from different locations using our same business number. I highly recommend calilio for business telephony **Developer response:** Hi Arshad, Thank you for sharing your experience with Calilio! We’re glad to know that switching from a wired PBX system to Calilio has helped your team manage business calls and SMS remotely from different locations while using the same business number. Calilio is designed to make business telephony more flexible with features like virtual phone numbers, number sharing, call forwarding, SMS, call recording, call routing, team access, and cloud-based call management from web and mobile. We truly appreciate your recommendation and are happy to support your team’s communication needs as your business continues to grow. ### 5/5 — Smooth Setup and Responsive Customer Service *2026-06-08* I had a great experience with Calilio. Their 24/7 customer support is responsive, the platform is easy to set up, and the dashboard is user friendly. With unique features, affordable pricing, and excellent scalability. I would highly recommend Calilio to anyone looking for reliable VOIP solution. **Developer response:** Hi Bitsmonk, Thank you so much for your kind words and recommendation! We’re glad to hear that you had a great experience with Calilio and found our platform easy to set up, user-friendly, affordable, and scalable. Our team works hard to provide reliable 24/7 support and powerful VoIP features such as virtual phone numbers, call management, SMS, call recording, call routing, analytics, and AI-powered call reports to help businesses manage communication more efficiently. We truly appreciate your feedback and are happy to support your business as it grows. ### 5/5 — Great Feature and Customer Support VoIP platform *2025-06-26* Calilio has a great team of Customers support and with great features make my work easy. **Developer response:** Hi Ross, Thanks for your kind words about our features and customer support. We’re glad you’re enjoying Calilio as your VoIP platform. If you need any assistance, feel free to contact us anytime at support@calilio.com. — Team Calilio ### 5/5 — Useful *2025-01-19* I find it very useful, can call my international clients and manage them in much better way. As it very easy to use. ### 5/5 — Great service *2024-12-04, version 1.1.4* Was very nice experience while used this app mostly recommended use ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Experience *2025-07-22* The worst customer service I've ever experienced with an app. The app is very outdated. It's very difficult to unsubscribe. To cancel subscription, you have to submit a request, and they won't respond. **Developer response:** "We’re really sorry to hear about your experience — this is absolutely not the kind of support we aim to provide. We’re actively working on improving both the app and our customer service. Your feedback is extremely valuable in that process. If you've already submitted a cancellation request and haven't received a response, please share your email with us at support@calilio.com or support chat, so we can prioritize your concern immediately and ensure everything is resolved smoothly. We truly appreciate the opportunity to make things right for you." ### 1/5 — Wrong number received and lost wait time to fix issue. Several days just to receive a number *2025-05-29* Wrong number received and lost wait time to fix issue. Several days just to receive a number **Developer response:** "We’re really sorry for the inconvenience you experienced that’s certainly not the experience we want anyone to have with Calilio. We always aim to provide a smooth and timely number provisioning process, and we regret the delay in your case. Calilio is used by over 10,000 clients worldwide and we’re constantly improving based on feedback like yours. If you’ve already created an account, could you please share your email with our support. We’d love to look into your case directly and ensure everything is sorted out quickly for you. Thanks for your patience — we’re here to help!" ### 1/5 — False advertising *2025-04-17, version 1.3.0* On the website they say, get a free number... there's no option to get it free, only paid subscription ### 1/5 — Terrible service *2025-03-24* %90 of the time, their system doesn’t work. They always offer you “a free number” as a solution of their non-working system. If I have a number and I use it in my business, why should I change it every week just because their service is not sustainable and accurate? Non-reliable!!! **Developer response:** Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience — that’s certainly not the standard we strive to maintain at Calilio. Our platform is trusted by over 10,000+ clients globally and we’re committed to providing stable, reliable service. We understand how important consistency is, especially when using a number for business, and we’d never want you to feel the need to change it due to system issues. If you’ve faced recurring problems, we’d genuinely appreciate the opportunity to look into it further and make things right. Please feel free to share your email or reach out to us directly so our support team can assist you in resolving any outstanding issues. We’re here to support you and hope to regain your trust. ### 1/5 — Dishonest *2025-03-01, version 1.1.11* Not honest ### 1/5 — Do Not Use this Service! *2024-09-26* DO NOT USE THIS SERVICE- calls drop and REFUND POLICY does not exist. They are not transparent with fees and charge additionally on top of service fee **Developer response:** We're really sorry to hear about your experience. We take call reliability and billing transparency seriously, and our team is always here to help clarify any confusion or resolve issues. Calilio is trusted by thousands of users globally, and we're constantly working to improve based on real feedback like yours. If you’ve used our service, we’d truly appreciate it if you could share your email so we can look into your case in more detail and work toward a resolution together. We’d love the opportunity to make this right for you." ### 1/5 — Scam *2024-09-04* This is a scam. Don’t fall for it. They lie about their refund policy too. **Developer response:** We're genuinely sorry to hear that you feel this way that’s absolutely not the experience we aim to deliver at Calilio. We work hard to provide a transparent and reliable service, and we’re trusted by thousands of users around the world. If you've had a disappointing experience, we’d really appreciate the opportunity to understand what went wrong and make it right. Could you kindly share your email with us? Our support team would be happy to review your account and assist you directly. We’re here to help and would love the chance to turn your experience around. ### 3/5 — AI reports save time *2026-07-15* The AI call reports are very helpful. Instead of listening to every full recording,we can quickly review summaries, transcripts, and call outcomes. ### 4/5 — Happy with the features and overall experience *2026-07-02* Calilio provides IVR which is a great features as it can automatically transfer customer calls to the related department also features like call forwarding, call greeting, hold music are some interesting features to consider. We hope we to see Calilio grow more in the near future keep it up. ### 5/5 — Great business phone app *2026-08-05, version 2.0.0* Very easy to setup and reliable call quality. Also, their support team are available 24/7. Overall, great experience with Calilio ## Most praised reviews (9 highest-rated) ### 5/5 — One Smarter Solution For Our Business *2026-08-03* We used to use several products before, for Bulk SMS different, for Calling different, and now, Calilio has made our work easy because it has all the features inside it. We are very satisfied with this voip service. We would totally recommend trying it whoever is in search of a reliable voip. ### 5/5 — It’s been 2 years we are using Calilio *2026-08-03* We have been using Calilio for two years now and we are so satisfied with their VOIP service. Our business communication got improved as they provide features like Bulk SMS,call barge, call whispers, call recording, voicemails and many more. Their IVR features saves a lot of time and helps us connect our client to the right department Overall we are totally satisfied with their service ### 5/5 — Great for managing business calls, SMS, and voicemails *2026-07-27* I’ve been using Calilio for around two weeks to manage business calls and SMS. Call forwarding and transfers have been useful for directing customers to the right team member, while voicemail, call recording, and AI transcription make it easier to review conversations. The AI call reports and live call monitoring also provide helpful visibility into call activity. The app has worked well overall, although some controls, especially for live monitoring, could be easier to find. It covers our daily communication needs reliably, with a few areas that could still be improved. ### 5/5 — Bulk SMS features is great *2026-07-24* Calilio has made our bulk SMS campaigns simple and efficient. The platform is easy to use, message delivery is reliable and sending updates or promotions to a large audience takes just a few clicks. It’s a great solution for business looking for dependable bulk SMS services. ### 5/5 — Calilio Helped us Improve our internal & external communication both *2026-07-20* After subscribing to Calilio, our business communication got improved internally & externally both. It provides unique feature like IVR, Call Recording, AI Summarize, Call Forwarding which definitely saves a lot of our company time and helps us grow our business. I would totally recommend the service. ### 5/5 — Makes Business Calls Much Easier *2026-07-20* We’ve been using Calilio for our business calls, and it has made things much more organized. Call routing and voicemail work well, and setting up a business number was straightforward. The app is easy to use and helps us respond to customers more professionally. So far, the experience has been smooth and reliable. ### 5/5 — AI Call Summaries Have Improved Our Workflow *2026-07-20* One of the biggest challenges for our team was spending time reviewing long call recordings to find important information. Since using Calilio, the AI call summaries and transcripts have made this process much faster. We can quickly understand customer conversations, identify action items, and focus more on serving clients instead of manually reviewing calls. ### 5/5 — Easy Business Calling From Anywhere *2026-07-15* Calilio gives our team a professional way to manage calls while working remotely. It helps us use business numbers, review call history, and stay organised after each conversation. ### 5/5 — Good Cloud Phone App *2026-07-10* The app is clean and practical. We can make and receive business calls over VoIP from anywhere, which is much better than being tied to desk phones. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*