# Call Federal Credit Union — Call Federal Digital Banking

> Mobile banking app for managing accounts, deposits, transfers, and bill payments. (iPhone/iPad app by Call Federal Credit Union.)

- Source: https://appshunter.io/ios/app/call-federal-credit-union/id605542775 (this page in markdown: same URL + `.md`)
- Developer: [Call Federal Credit Union](https://appshunter.io/developer/605542778)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 2,256 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 126 MB
- Languages: American English
- Released: 2013-03-12
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/call-federal-credit-union/id605542775/reviews.md

## What is Call Federal Credit Union?

With Call Federal Mobile Banking, you can securely and conveniently manage your accounts anywhere at any time.  Access your information on the go with the same secure credentials as Online Banking, and services have been optimized for your mobile device.  
Services Optimized for Your Mobile Device:
-	Check account balances
-	View recent transactions
-	Make mobile deposits
-	Transfer money between accounts
-	Pay bills
-	Find surcharge-free ATM’s and branch locations

About Call Federal
Call Federal is passionate about providing friendly, local banking to the Richmond, VA area. Our mission is to open doors to our members’ financial health. Call Federal was founded by employees of Philip Morris and today we are 30,000 members strong with $370 million in assets serving the diverse needs of the Richmond region. We take a lot of pride in giving back to our community and are proud to support local organizations and initiatives which contribute to local families’ financial health and well-being.

Everyone who opens an account at Call Federal is a member, not just a customer. Membership does not come with a fee; the only requirement is that each member opens a savings account and maintains a minimum $5 deposit. Call Federal offers great value to our members with competitively priced products, including free checking, high-yield youth savings accounts, low rate mortgages, vehicle and personal loans, and credit cards. We also offer convenience with six local branches, online & mobile banking, and a nationwide ATM network.  

Call Federal is changing how we do business with our new retail-style branch. Over the last two years we have opened two new locations in Chesterfield County designed with the member in mind. We removed the traditional teller line in favor of a greeter station and multi-service kiosks. The goal is to have more engagement with members and conversations about their financial needs and goals.

## Key features

- Check account balances
- View recent transactions
- Make mobile deposits
- Transfer money between accounts
- Pay bills
- Find ATM and branch locations

## What do users think of Call Federal Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Great customer service
- 🚀 Easy to use app
- 💡 Integrated card control functions
- 👍 Responsive app
- 👍 Helpful staff

**Cons**

- 🐛 Buggy app with login issues
- 🐛 Connectivity problems
- 🐛 Unreliable app performance
- 🐛 Forced app updates
- 🐛 Lack of pending transaction visibility

**Commonly reported bugs**

- Login issues and authentication problems
- Crashes and force closes
- Inability to deposit checks or access accounts

**Most requested features**

- Improve user interface and modernize the app design
- Add support for more advanced banking features
- Improve reliability and stability of the app

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/call-federal-credit-union/id605542775/reviews.md

### 5/5 — Best Banking in Richmond

*2025-12-20, version 25.1.70*

I’ve never had any problems with Call Federal Credit Union. I never want to leave them and don’t plan to.

### 3/5 — Not always helpful

*2025-12-15, version 25.1.70*

Difficult to use at times and no special perks

### 1/5 — Buggy App

*2025-10-17, version 25.1.30*

The app is buggy and not allowing me to deposit checks and when I reported it I’m told it’s an issue with my phone not the app

### 1/5 — Never Works

*2025-05-02, version 24.2.60*

This has got to be the worst app. It never works. I’ve tried multiple version on different phones. It will continuously false the authenticate my log in.

### 1/5 — Can't login

*2025-04-14, version 24.2.60*

UPDATE Apr 2015: Not sure what has been going on with the app.  I haven’t been able to log into the app for months.  I am able to check my account online.  

2023: I have had this app on my phone.  With each update I am still unable to login into my account.  I have to access my account online each time just to transfer money or check the balance.  Please fix this login issue.  The app is useless if one cannot access their account.

### 1/5 — Questionable business practices

*2025-02-10, version 24.2.50*

I cannot in good faith recommend banking with CFCU

### 5/5 — Helpful

*2024-08-19, version 24.1.70*

Call Federal Credit Union, is very helpful in fulfilling my needs… T-Y

Thank you,

Martin. D

### 5/5 — Call federal app review

*2023-10-19, version 23.1.70*

It at works fairly well. Responsive customer service with Call Federal is great their staff treat you with dignity and kindness.

### 4/5 — Alerts don’t work

*2022-12-07, version 22.1.101*

It’s nice that they integrated the card control functions into the banking app, but I can’t get the card usage alerts to work no matter what I do.

### 1/5 — App

*2022-10-12, version 22.1.100*

Worst bank app that I ever used,
That’s the reason I’m switching to Virginia Credit Union

## Frequently asked questions about Call Federal Credit Union

### What can I do with the Call Federal Mobile Banking app?

The app allows you to securely manage your Call Federal accounts from anywhere. You can check your account balances, view recent transactions, make mobile deposits, transfer money between your accounts, and pay bills. It also helps you find surcharge-free ATMs and branch locations.

### Is the Call Federal Mobile Banking app free to use?

Yes, the app is free to download and use. Call Federal offers its banking services with competitively priced products, and the mobile banking app is provided as a convenient tool for its members.

### How secure is the Call Federal Mobile Banking app?

The app uses the same secure credentials as Online Banking, ensuring your financial information is protected. It is designed to provide secure and convenient access to your accounts on your mobile device.

### Who is eligible to use the Call Federal Mobile Banking app?

Anyone who is a member of Call Federal Credit Union can use the mobile banking app. Membership is open to individuals in the Richmond, VA area who open a savings account with a minimum $5 deposit.

### What are the main benefits of using the mobile banking app?

The primary benefits are convenience and accessibility. You can manage your finances on the go, saving you time and trips to the branch. Key features like mobile deposits and bill pay streamline your banking tasks.

## Version history (last 5 releases)

### 2026.7.1 — 2026-08-03

Do more with Call Federal Credit Union Digital Banking!

Call Federal Credit Union allows you to:
- Sign in with Face ID or Touch ID
- Use Quick Balance to view account balances without signing in
- Transfer funds between accounts
- View account balances and transactions
- Make loan payments
- Deposit checks
- View check copies
- Pay bills
- Access Statements
- Left/right-handed modes
- Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity.
...and more!

For more information or to become a member of Call Federal Credit Union, visit us at callfederal.org.

### 26.1.20 — 2026-07-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.100 — 2026-02-25

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.30 — 2025-08-13

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*