# CallerSmart: Reverse Lookup — user reviews > 167 indexed App Store user reviews of CallerSmart by CALLERSMART.COM LLC, rated 4.60/5 from 14,937 ratings. - Source: https://appshunter.io/ios/app/callersmart-reverse-lookup/id771926122/reviews - App overview in markdown: https://appshunter.io/ios/app/callersmart-reverse-lookup/id771926122.md - Rating breakdown: 5★ 11,553 · 4★ 1,649 · 3★ 794 · 2★ 280 · 1★ 661 ## What do users think of CallerSmart? Overall sentiment: neutral **Pros** - 🚀 Accurate reverse lookup - 👍 Easy to use - 💡 Helpful for identifying spammers - 👍 Provides location and other details - 👍 Useful for financial/business purposes **Cons** - 🐛 Inconsistent/unreliable results - 💰 Paywall for full details - 🔒 Privacy concerns with data collection - 🐛 Bugs and app crashes - 🔋 Ineffective at blocking spam calls **Commonly reported bugs** - Inability to remove personal information - Ads/popups interfering with functionality - Inconsistent search results **Most requested features** - Support for international phone numbers - Improved spam call detection and blocking - More detailed reporting and analytics ## Newest reviews (18 of 167) ### 2/5 — Used to be a lot better *2026-05-09, version 8.5.9* What good is knowing just the state a call comes from when my phone already does it. ### 2/5 — App stopped working *2026-03-11, version 8.5.8* Have had this app for a while now it won't open. Say error with internet. I uninstalled it & it still has an issue. So no more caller smart. ### 4/5 — Help *2026-02-23, version 8.5.8* I need help. I can’t claim my number and I can’t log into my old account. I’ve tried to figure it out numerous times please please please help. It’s a great app. I just need some help locating my old account. I don’t have access to the email or the Old Phone phone number. ### 2/5 — Intense pressure to become premium *2026-02-15, version 8.5.8* I’ve had the app for a long time but only use it a few times per year. It used to be that I could watch an advertisement video and it would show me the basic information but today it required a premium membership. I just deleted it. ### 1/5 — Comical *2026-01-28, version 8.5.8* Gotta love the apps that make you sign up with them in order to see the information you downloaded the app to be able to see. You search for a number that’s been calling you because you want to know who it is and you get a message saying “SIGN UP NOW TO SEE WHO THIS NUMBER BELONGS TO”, as it shows their full name and their info blurred out as if it really truly exists LOL. So you sign up and the first thing you get is a pop up saying, “We’re sorry, the information for this number is unavailable” LOL I SERIOUSLY CANT WITH THIS CRAAAAAAP LOLOMG such a scam and they liieeeeeeeee Yyy ### 1/5 — Is not accurate and charges *2026-01-20, version 8.5.8* It’s supposed to be a free subscription but it keeps trying to charge me each month. Details are not accurate to begin with. ### 1/5 — It’s a waste now *2026-01-13, version 8.5.8* I’ve had this app for years and it was great. I wouldn’t even mind watching an ad for the information. But now if you don’t pay you won’t get any info. Don’t even bother downloading lol ### 1/5 — Garbage *2026-01-12, version 8.5.8* This app is useless and I will delete immediately. Every number I enter I get nothing back ,saying unknown. What’s the purpose of having this app? I guess you want us to pay if that’s the case, say so and tells exactly how much not these games. ### 2/5 — Free *2026-01-01, version 8.5.8* It use to be free. ### 1/5 — Go back to the original *2025-12-05, version 8.5.5* I used to use this app daily . Sometimes even for work ### 1/5 — Used to be great. Now it’s pay to play. *2025-12-04, version 8.5.5* When this app first started it was great in fact I have been one of the highest IQ users on the platform but I just deleted the app because it’s no longer useful unless you pay so any number you search now even if it finds information on it they want you to pay for premium and say their may be more information on the number you searched or it could be wrong who knows. All at the same time they want you to connect your Facebook and Google and most of all sync your phone contacts for their database which if you don’t understand means they are monetizing all the information given to them freely by us users which also means you’re technically paying for your own contacts. So basically they’ve made this app into a data collection center to resale to its users and I’m sure any other third party that wants to buy the info. I’m sure debt collectors etc being a good customer for them. ### 1/5 — No Longer Good *2025-11-26, version 8.5.5* App use to be free but now you have to pay for the bare minimum. I literally live in Houston so I obviously know the area code. I enter the phone number and now all it tells you is what city the phone number is assigned to. Like I needed that info. Common sense must not be common. ### 1/5 — Had for years till now *2025-11-17, version 8.5.5* I had this app for so long but now that they “need” subscriptions just like every other company the app is useless. Even with the premium account nothing works and it tries transferring you to a different website that wants your information too. Not worth it anymore. ### 1/5 — Nope *2025-11-14, version 8.5.5* Download it for one hour received over five scam calls. It increased the call volume on my phone of scam callers. ### 1/5 — DO NOT WASTE YOUR TIME *2025-10-19, version 8.5.4* used be great- now they force you to pay to see any info. Useless! Bring back the old version ### 1/5 — Does not work anymore *2025-10-18, version 8.5.4* Purchased the app years ago…now you must pay for a monthly subscription. And I refuse to do that. ### 1/5 — Not worth paying for *2025-10-14, version 8.5.4* No longer can I just find out who the number belongs to. The information you provide for a fee isn’t worth the price. A google search provides the same information for free. After using this app for several years for caller id , I’m deleting this app. ### 1/5 — Doesn’t Work *2025-09-25, version 8.5.4* Have tried several times to find out what a number is, but it never works. Waste of time and money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Paid for service, services never rendered *2026-06-14, version 8.5.9* I paid for services and the app kept telling me I don’t or cannot look up any number. It used to be great now it’s just a junk app. ### 1/5 — This is a scam; impossible to cancel *2026-06-11, version 8.5.9* You will not be able to cancel this service. I’ve tried every way to cancel this for nearly a year. I ended up needing to get the bank to intervene. — Reply: I received the autoreply from the developer. I did contact your email continually! ### 1/5 — Was good, now, not at all *2026-06-04, version 8.5.9* I had this app for a while now, it was great, I got some free searches, then had to watch a video to get more. Well, all of a sudden you can’t do that anymore and you have to pay. ### 1/5 — No longer free! *2026-05-30, version 8.5.9* I’ve had this app for years and loved it. I was able to call back family and friends who had changed their numbers by looking them up after my phone sent the new “unknown caller” to voicemail without calling back spam numbers that were also coming up as “unknown caller”. But then I got a new phone and the app made me login again and now it wants me to pay for the information I used to get for free! Bye bye CallerSmart I can’t afford anymore bills in my life! ### 1/5 — This is a scam; impossible to cancel *2026-05-14, version 8.5.9* You will not be able to cancel this service. I’ve tried every way to cancel this, and ended up needing to get the bank to intervene. ### 1/5 — Scammer Junk *2026-05-10, version 8.5.9* Never gives any info with out an up charge and then directs to another charge place why t his is still on the App Store I do not know ### 1/5 — Scam *2026-03-16, version 8.5.8* Would give 0 stars if I could. Pretends to be free but it’s not. ### 1/5 — Not working, just show numbers not exit *2026-03-11, version 8.5.8* Not sure the reason; however, the app takes long time to start and just shows numbers "not exit". ### 1/5 — Not free anymore *2026-02-17, version 8.5.8* Completely useless unless you buy the expensive subscription ### 1/5 — Sucks now *2026-02-14, version 8.5.8* It’s expensive now ## Most praised reviews (10 highest-rated) ### 5/5 — Difficult to use *2026-04-10, version 8.5.9* This used to be a user friendly app without and hidden fees and really easy to use now I pay for services that I don’t get because of system errors or lack of support. ### 5/5 — A.S *2026-04-02, version 8.5.9* Overall works good but you have to pay ### 5/5 — Quick Lookup…. *2024-11-22, version 8.2* Although not always informative, this App does help for many numbers. ### 5/5 — Nice *2024-11-19, version 8.2* I love this app ### 5/5 — Always can count on the for correct answer! *2024-11-13, version 8.2* Always can count on the for correct answer! ### 5/5 — So Far So Good! *2024-11-04, version 8.2* I absolutely love it! ### 5/5 — Simple & fun to use *2024-10-28, version 8.2* Using the app to look up a number is fast & easy to use. Shows if good or bad caller with little effort. ### 5/5 — Number identifier *2024-10-18, version 8.2* Good app for number identification, it’s been a useful application for me ### 5/5 — JRS *2024-10-16, version 8.2* Great app ! Quick easy , I recommend it ### 5/5 — I like this reverse look up the best *2024-10-15, version 8.2* Doesn't push for you to purchase a full report all the time. Easy to use , by far the best and easiest to use , wish they were google app friendly, to me there so much better I use my old iPhone tethered to my google phone. I’m sure there’s a better way . Still a 6 star for me --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*