# CallHippo — user reviews > 98 indexed App Store user reviews of CallHippo by Ankit Dudhwewala, rated 1.80/5 from 52 ratings. - Source: https://appshunter.io/ios/app/callhippo/id1256873576/reviews - App overview in markdown: https://appshunter.io/ios/app/callhippo/id1256873576.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 4 · 2★ 4 · 1★ 37 ## What do users think of CallHippo? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 📞 Good call quality - 💬 Helpful customer support - 💰 Affordable plans - 🚀 Easy to use - 🌟 Great for businesses - 🌐 International calling capabilities - ✨ Amazing UI - ✅ Works on iPhone **Cons** - 🐛 Frequent app crashes - ❌ Login issues - 🚫 Unclear pricing and hidden charges - ⚠️ Poor customer service - 📉 Unreliable service - 🔕 No incoming call alerts - ❌ Cannot receive SMS - 🚫 Account activation issues - 💸 Extra charges for calls/texts - ⏳ Slow support response - 🙅‍♂️ Difficulty canceling service - 📱 Not suitable for iOS devices - 💻 Crashes MacBook app - 👎 Bad UI/UX - 🚫 Registration problems - ❌ Can't make calls - 🚫 Cannot logout - 📉 Inconsistent service - ❌ App doesn't work - 🚫 Virtual number issues - ❌ Deceptive plans - 👎 Poor call quality - 🚫 No refunds - ❌ App doesn't load - 🚫 Unintuitive support - ❌ Scams and fraud allegations - 🚷 Avoid at all costs - ⚠️ Not always reliable - ❌ Useless app **Commonly reported bugs** - App crashes frequently on iOS - Session expired and keeps loading - App crashes on MacBook - App crashes on startup - App crashes when opening SMS conversations - App crashes after updates - App doesn't ring on phone - App doesn't allow login - App doesn't stay open on iPhone - App crashes on iPhone X - App crashes when SMS feature is used - Cannot create account - App doesn't work - Cannot answer phone calls - Cannot login with website credentials - Cannot receive calls - Cannot receive SMS - Virtual number disappeared - App not working on iPhone **Most requested features** - Fix UI for iPhone - Improve iOS app reliability - Allow sending photos in text messages - Support Google sign-in on app - Allow sending international messages - More attractive UI ## Newest reviews (18 of 98) ### 4/5 — Need to fix some bugs *2026-04-06, version 7.6* On IOS App works perfectly fine but suddenly it will says session expired and keeps on loading and not letting me reach the login page. No matter how many times i close the app & restart. I have to uninstall the app & reinstall it every time. ### 2/5 — $h!tty app doesn’t load, doesn’t allow you to logout, neither allow to make calls *2026-03-20, version 7.6* $h!tty app doesn’t load, doesn’t allow you to logout, neither allow to make calls. Monthly plan is on and still can’t make calls. Same is the case with their MacBook app. It crashes the entire MacBook. ### 2/5 — Need improvement *2026-03-09* There are alot of bugs in the ios app. Please improve also the user interface is not that muxh good. ### 1/5 — It doesn’t actually exist. *2024-09-15, version 6.8* It’s just a scale to waste your time. Couldn’t even get customer service… straight garbage. ### 1/5 — Worst ever *2024-09-06, version 6.7* Lost my time creating an account and trying to get use… you should pay even before know your number. ### 1/5 — Don’t receive calls. Useless app *2024-09-05, version 6.7* The app doesn’t work to receive calls. Sometimes it rings and most of the time it does not. ### 1/5 — lousy apps and lousy call quality *2024-07-18, version 6.4* 1. the app using generic number that has been marked as cold calling agent some marked as spam 2. when the number you dialled unavailable it still shown connecting tone in calll hippo not showing status number unavailable 3.the support is like terrorising you if you send feedback and bad and terrible support they just in denial mode when we said the item no2 and the call most of the time not connected so if u r in business and using this please consider this apps ### 1/5 — Scam they don’t activate your account *2024-07-08, version 6.4* Sent all my details multiple times they dont activate it and you cant use it ### 1/5 — Useless *2024-05-23, version 62* Unintuitive spo. No help from the AI customer service that does not understand questions ### 1/5 — It doesn’t log me on *2024-05-01, version 62* Tried to login on iPhone I just keeps circling waste of time ### 1/5 — Didn’t work *2024-03-04, version 60* The app didn’t work and the support was so slow and not qualified. ### 1/5 — Terrible experience *2024-02-10, version 60* Simply doesn’t work on IPhone properly ### 1/5 — TOTAL SCAM. AVOID AT ALL COSTS. *2024-01-18* If I could give 0 stars I would. I reached out on a Thursday requesting information about their plans. I tried to schedule a demo on the website, but there are no demos available. The phone number on their website does not work, so after sending them several emails and chatting with their automated AI chat box, I finally got a response back the following Tuesday… pretty lousy communication skills for not just any business, but a COMMUNICATION TECH COMPANY. They are based in India, so it is very hard to get in touch with them if you are in other time zones. After asking them about their call tracking feature which they advertise online as costing $30 for 10 phone numbers so that I can track which Marketing initiatives are producing leads, they tell me that my business is in ineligible and send me the eligibility criteria. I respond explaining that I think they have the wrong user, as my company fulfills all their bogus requirements. They responded with copy pasted messages that they are sorry they can help because of the ineligibility and now have stopped responding. CLEARLY THEY OFFER SERVICES THEY DO NOT PROVIDE, AND AS IS CONSISTENT WITH OTHER REVIEWS, PROVIDE BAD SERVICE AND ARE UNRESPONSIVE. ### 1/5 — Fake like a fake *2023-11-22, version 5.9* They connect you to promotions and waste time. Never has call got connected. It is a scam of some sort. ### 1/5 — Waste of time *2023-11-15, version 5.8* Legit the same app as DialerHQ. Unable to get a 2nd international number as stated. Waste of time ### 1/5 — ****DO NOT RECOMMEND *2023-08-01* Horrible trying to set up. Tried to upload and contacts and had to go back and forth with support in attempt to use dialer, and never able do so. And then borderline harrassed with their infamous “5-email count down”. Then, a person name “Vashali Pandita” would Not stop emailing and essentially refused to Not charged my credit, after my refusing the trial service, and all together. I had to block them from keep sending emails. I highly-recommend in continuing your search elsewhere for your dialer needs, stay away from this app developer all together. Good luck! ### 1/5 — ****DO NOT RECOMMEND *2023-07-28* Horrible trying to set up. Tried to upload and contacts and had to go back and forth with support in attempt to use dialer, and never able do so. And then borderline harrassed with their infamous “5-email count down”. Then, a person name “Vashali Pandita” would Not stop emailing and essentially refused to Not charged my credit, after my refusing the trial service, and all together. I had to block them from keep sending emails. I highly-recommend in continuing your search elsewhere for your dialer needs, stay away from this app developer all together. Good luck! ### 3/5 — No always reliable *2023-06-08* We primarily use the phone app and not the desktop version for our business. Have been using for a couple of years. Some days it works fine, other day the phone doesn’t ring and send people straight to voicemail. Wish text messages accepted photos, as customers try to text us images to help with their issues. Wish they would invest more time into improving the IOS app so we could feel more confident using it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not suitable on iOS device *2026-04-04, version 7.6* App crashes everytime. ### 1/5 — Worst App ever *2026-03-04, version 7.6* Total joke. Absolute catastrophe!!! ### 1/5 — DON NOT RECOMMEND *2026-01-30, version 7.6* I don’t really recommend the company they never delivered their commitment , we purchased call anywhere package however always many countries are restricted and you have to top up to be able to make calls. ### 1/5 — Terrible *2025-12-24, version 7.5* More than 20 e-mails with support team, over a week now and still can’t use the virtual number at all. I recommend to avoid this company. Complicated and unclear rules, no real service despite plenty of requests. Edit: this is a real scam! I have paid and still was not able to access the virtual number. Now they demand extra yearly payments and don’t want to refund what I have already paid! ### 1/5 — Worst UI/UX *2025-12-18, version 7.5* Can you please fix your UI atleast for Iphone ### 1/5 — No alert for incoming calls *2025-11-12* How do you receive calls when you don’t know a call is coming in? This is terrible ### 1/5 — Idiots *2025-08-27* They are based in India. Unnecessary charges - can’t use text messaging. The customer service is poor. They continue to charge even after the service is discontinued. Was a headache the whole time. I had a monthly package and still some calls to the USA could not be dialed unless I add credit on top of what I am being charge monthly for unlimited calls. STAY AWAY from these clowns ### 1/5 — Do not recommend *2025-05-04, version 6.8* You cant register with normal email address. Must be company email address. I used 4 but still impossible to register ### 1/5 — Can’t Signup *2025-01-21, version 6.8* Once I downloaded the app it asked me to sign in but I don’t have an account yet and there’s no option to signup “THE WORST “ I see why this app only has two stars ### 1/5 — Scam *2024-10-23, version 6.8* You pay $30 USD per month and then they make you also buy extra credits to call landline numbers and send texts...and the app barely works. Most of the time it crashes or has error messages. What a joke. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good customer support *2026-05-27* Om helps me a lot during our account set up and the quality of the call is great ### 5/5 — CallHippo has exceeded our expectations as a communication platform. *2024-11-20, version 6.8* CallHippo has exceeded our expectations as a communication platform. I’m always looking for solutions that deliver value, and CallHippo has proven to be a cost-effective and highly functional tool. Its user-friendly design and powerful features, such as call forwarding and real-time insights, have been pivotal in enhancing our client interactions. The flexibility to manage and monitor calls remotely has been particularly useful in today’s hybrid work environment. I highly recommend CallHippo to businesses seeking a comprehensive and reliable phone system. ### 5/5 — Good service! *2022-06-15, version 5.1* Does what it should do and I’ve had no real issues till now 👍🏽 ### 5/5 — I started *2021-12-30, version 4.6* I started a small call centre and was looking for a reliable VoIP provider. The best part about CallHippo is that it customizes plans that suit your budget, needs and can scale up as the business grows. ### 5/5 — Pretty good service *2021-12-16, version 4.6* Since the reviews the company and app has really changed. Yes you have to pay for credit but using a normal mobile phone you have to anyways. This is a fantastic company and app for any business starting up or even growing. ### 5/5 — User friendly app with great customer support *2021-10-01, version 4.5* Very clean and simple interface. Great to have the option of using the phone on the go when you are OOO or stepped away for lunch. Also customer support is great. ### 5/5 — Best virtual telephony experience with CallHippo App *2021-09-28, version 4.5* This app is user friendly and it help us in managing our team's outbound/inbound calls. The customer support is very good. Highly recommend !! ### 5/5 — Very easy to use *2021-05-17, version 4.0* CallHippo provides you a variety of numbers without the hassle of exploring between multiple providers . The app is really very user friendly and one can understand all the technicalities within no time . ### 5/5 — Amazing application 🤩 *2021-05-13, version 4.0* Hi all, Have a tour of this application you will really like it and it’s very easy to use. Must try application!!!! ### 5/5 — amazing call quality *2021-05-10, version 4.0* Best VoIP service I have used. Air all was good too, but their prices customer support and quality of the service makes for a wholesome experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*