# CallRail

> Mobile business communication and lead management tool. (iPhone/iPad app by CallRail, Inc..)

- Source: https://appshunter.io/ios/app/callrail/id1040169819 (this page in markdown: same URL + `.md`)
- Developer: [CallRail, Inc.](https://appshunter.io/developer/1040169818)
- Category: Business, Productivity
- Price: Free
- Rating: 4.60/5 from 37 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 48 MB
- Languages: American English
- Released: 2016-02-18
- Data updated: 2026-08-21
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/callrail/id1040169819/reviews.md

## What is CallRail?

Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go.

Engage leads instantly with text messaging
-Send and receive text messages directly in the app from the CallRail tracking number of your choice.

Make and manage calls on the go
-Connect with leads at the right moment by managing calls within the app.

Qualify leads and stay organized
-Add tags, values, and notes to track lead quality and capture important details about every interaction.

Access actionable insights
-View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster.

Empower your business with real-time insights and seamless communication, all from your mobile device.

## Key features

- Send and receive text messages
- Manage calls on the go
- Add tags, values, and notes to leads
- View dashboard metrics
- AI-powered call summaries

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/callrail/id1040169819/reviews.md

### 2/5 — Fix the app

*2026-07-28*

The fact that I can’t sign in on the app if I don’t sign out from my desktop login is incredibly frustrating when trying to maintain mobility.

**Developer response:** We apologize for the frustration this has caused. This shouldn't be happening; you shouldn't need to log out of desktop to log in on the mobile app. Could you please reach out to mobile@callrail.com with more information, including your account number, so we can look into this and get it resolved for you?

### 1/5 — I can’t even creat an account to sign in

*2026-05-19*

I can’t even creat an account to sign in

**Developer response:** For account creation help, please reach out to our support team - https://www.callrail.com/contact

### 1/5 — This app does NOT work

*2026-03-14*

I tried signing in multiple times to both Apple and Gmail login, and it goes back to the original login screen without proceeding. I was looking forward to this app’s functionality and was confident that it would work since it was updated a week ago. I do not recommend (so far) unfortunately.

**Developer response:** We’re sorry you are having a frustrating experience. Please reach out to us at mobile@callrail.com so we can help resolve this for you.

### 5/5 — Works great

*2026-02-04*

There always making updates to the app and it works great! Been using it for over a year now.  Wish it was less clicks to jump from company to company. Over all it gets the job done.

### 1/5 — Are you feeling Lucky???

*2025-08-14*

Don’t expect your calls or your messages to load unless you have time to close the app, login again, and cross your fingers and pray to whatever god you worship that it works that time. It didn’t. Not to mention when you push to send a text, get ready for your message to be sent multiple times, making you look real professional! Thanks Call Rail! This has been an ongoing issue since they’ve updated the system and until real changes are made we’re taking our business elsewhere.

### 1/5 — Truly the worst app I’ve ever used

*2025-07-07, version 6.2.0*

Notifications don’t work properly, text threads are clunky are rarely load, basically zero support outside of (delete the app and redownload it), you name it—the app is abysmal.

### 1/5 — 3 Years of Failure

*2025-06-29*

I need to be convinced the head of mobile isn’t related to the founders of CallRail.

Do notifications work? Find out by flipping a coin each morning. 

Do messages load when you open the messages? I hope you kept that coin handy because you’ll need it again. 

Did you win both coin tosses? That’s great! 

Hold on there buddy, we’re not done yet! Now that you got the messages loaded you need to reply to them. But did your reply go through? What’s the moon phase at? Oh shoot, 
it’s a waxing crescent, that’s one of the moon phases where your messages don’t go through. :( 

At least your phone can be a mobile hotspot for your laptop. Because you’ll need to have your laptop on you if you don’t want to miss out on hundreds of thousands of dollars in jobs every year from relying on this “app”. 

Ps. I’m a developer and once worked as a technician for Apple. Don’t even worry about replying suggesting I don’t have my notification settings setup right. It ain’t user error.

Pss. The moment these long standing issues get solved I’ll update my review.

### 5/5 — Great App!!

*2025-04-29, version 6.0.0*

This new app is so easy to use and has great added features!!!

### 1/5 — App is broken

*2025-04-25, version 6.0.0*

Before the update, the app was working halfway decent until now. It’s basically useless because I can’t see my calls or listen to my voicemails. I wish there was a way to revert back to the old version.

I’m considering canceling my subscription and going with another company.

### 1/5 — New version awful

*2025-04-22*

Horrible . At first the transcripts made it seem better but it’s not. Never refreshes the callers, the call type logos for incoming and outgoing are the same, past day calls don’t show the time of calls, you can’t see if the call is in progress anymore, super slow to go back on Home Screen. Hate it fix it or give us the old one back !!

## Frequently asked questions about CallRail

### What does the CallRail mobile app do?

The CallRail mobile app allows you to manage your business's calls, texts, and forms from anywhere. You can engage with leads instantly via text, make and manage calls directly from the app, and organize lead information with tags and notes.

### What are the key features of the CallRail app?

Key features include sending and receiving text messages from your tracking number, managing calls on the go, adding tags, values, and notes to qualify leads, viewing a dashboard with key metrics, and accessing AI-powered call summaries for faster responses.

### Is CallRail free to use?

The description indicates the app is free to download and use, suggesting a freemium model where core functionality is available without charge. Advanced features or higher usage limits may require a paid subscription.

### What kind of insights can I get from the app?

You can access high-level metrics on a new dashboard and receive call summaries powered by AI through Premium Conversation Intelligence™. This helps you understand call performance and respond more effectively to leads.

### Who is the target audience for this app?

This app is designed for businesses and marketers who need to stay connected with their leads and monitor their communication channels while away from their desks. It's ideal for those who want to manage calls, texts, and lead data efficiently on their mobile device.

## Version history (last 5 releases)

### 6.12.0 — 2026-08-19

What’s New
- Dark Mode: Enjoy a more comfortable experience in low-light environments.
- iOS 26 Support: Updated for Apple’s new Liquid Glass design, bringing a more modern and fluid experience.
- Bug fixes & improvements, we’ve squashed bugs and made improvements based on your feedback for a smoother, more reliable experience.

### 6.11.0 — 2026-07-30

What’s New

• Introducing Voice Assist First.
• New Voice Assist Dashboard.
• AI-powered Smart Follow-up for faster replies.
• Message Agent push notifications.
• Scheduled appointment details in call details.

### 6.10.1 — 2026-06-16

This release includes a fix to improve phone number selection.
- Added support for additional area codes when choosing your number.

### 6.10.0 — 2026-05-28

In this release we’ve updated the login experience
- Email-first login flow: The sign-in process now begins with your email, streamlining authentication and improving account recovery.
- Apple login removed: “Sign in with Apple” is no longer supported. Users who previously used Apple login can continue accessing their account using their email and password.

### 6.9.0 — 2026-04-21

The new Homepage is available now; designed to help you act faster, prioritize what matters, and stay on top of your most important activity.

This release includes:
- Prioritized activity view: quickly identify recent calls, messages, and interactions that may require attention.
- Key metrics at a glance: access essential performance indicators without needing to navigate across multiple sections.
- Improved clarity and hierarchy: a cleaner layout that makes it easier to scan, understand, and take action.
- Faster decision-making: designed to reduce friction and help you move from insight to action more efficiently.

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## More apps by CallRail, Inc.

- [Lead Center](https://appshunter.io/ios/app/lead-center/id1508136495)

All apps by CallRail, Inc.: https://appshunter.io/developer/1040169818

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*