# CallStep: Phone, Text, CRM — Know Your Next Step > Business phone, text, CRM with AI call handling and voicemail summaries. (iPhone/iPad app by ServiceIn Inc.) - Source: https://appshunter.io/ios/app/callstep-phone-text-crm/id6759998570 (this page in markdown: same URL + `.md`) - Developer: [ServiceIn Inc](https://appshunter.io/developer/1753441016) - Category: Business - Price: Free with in-app purchases - Rating: 5.00/5 from 1 App Store ratings - Age rating: 17+ - Requires: iOS 17.0 · 17 MB - Languages: American English, Chinese (Simplified, China) - Released: 2026-07-10 - Data updated: 2026-08-30 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/callstep-phone-text-crm/id6759998570/reviews.md ## What is CallStep? CallStep gives your business a dedicated phone number with AI-powered call handling, texting, voicemail, and contacts — all in one app, separate from your personal line. FEATURES • Dedicated business number for calls and SMS • AI call answering that can answer, transcribe, and summarize incoming calls and voicemails, so you never miss what matters • Business texting (SMS/MMS), including photos • Contacts, notes, and a full call and message history • Voicemail with transcripts and AI summaries • Flexible minute packages — buy calling minutes that never expire IMPORTANT CallStep is not an emergency calling service. Emergency numbers are not supported — please use your carrier's phone app for emergencies. Depending on your settings, calls and voicemails may be recorded, transcribed, and summarized by AI, including third-party AI such as OpenAI. We ask for your explicit consent before any such processing. See our Privacy Policy for the providers we use and how long data is kept. Terms of Use (EULA): https://voice.servicein.app/terms Privacy Policy: https://voice.servicein.app/privacy ## Key features - Dedicated business phone number - AI call answering and transcription - Business texting (SMS/MMS) - Voicemail with AI summaries - Contact management and history - Flexible, non-expiring minute packages ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | 5-Number Plan | $14.99 | per month | | 3-Number Plan | $9.99 | per month | | 1-Number Plan | $3.99 | per month | **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | 100 Calling Minutes | $14.99 | one-time | | 500 Calling Minutes | $69.99 | one-time | | 1000 Calling Minutes | $99.99 | one-time | ## Frequently asked questions about CallStep ### What is CallStep? CallStep provides a dedicated business phone number for calls and texts, featuring AI-powered call answering, transcription, and voicemail summaries. It helps manage contacts and communication history separately from your personal line. ### Does CallStep have ads? No, CallStep does not contain advertisements. The app is free to download and use, with in-app purchases available for subscription plans and calling minutes. ### What are the subscription plans for CallStep? CallStep offers several subscription plans: the 1-Number Plan is $3.99 per month, the 3-Number Plan is $9.99 per month, and the 5-Number Plan is $14.99 per month. ### How does the AI call answering work in CallStep? The AI call answering feature can answer incoming calls, transcribe them, and provide summaries of conversations and voicemails. This ensures you don't miss important information, even when unavailable. ### Can I use CallStep for emergency calls? No, CallStep is not an emergency calling service and does not support emergency numbers. For emergencies, please use your carrier's standard phone application. ### What devices does CallStep support? Currently, CallStep is supported on iPhones. The app was last updated on August 3, 2026, with version 1.0.4. ### How is my data handled by CallStep's AI features? Calls and voicemails may be recorded, transcribed, and summarized by AI, including third-party services like OpenAI, with your explicit consent. The privacy policy details the providers used and data retention periods. ### What is the age rating for CallStep? CallStep has an age rating of 17+, indicating mature content or themes that may not be suitable for younger users. ## Version history (last 5 releases) ### 1.0.15 — 2026-08-30 • Warm transfer: after you introduce the caller to a colleague, tap Leave to step out. The other two keep talking — before, hanging up ended the call for everyone. • Your lines now show the names you gave them, on the home screen, call history and messages, instead of a bare number. Team members see them too. • Start a text to any number without waiting for them to write first. • In-call transfer and extensions now work no matter how a call reached you, and the keypad confirms the tones it sends. • Notifications are grouped by what you can act on, with the next step on each row. • The home screen no longer shows trial minutes once they are used up. • Smoother scrolling in long lists, and the prompts on launch no longer stack on top of each other. ### 1.0.14 — 2026-08-28 • Waiting for a number? The home screen now shows your place in the queue, when one is expected to free up, and what to do next — no more digging through menus. • Number prices shown in the app now match what you are actually charged at checkout. • Renewals lists every number on your account, not just the current one — so numbers you pay for monthly are no longer missing from the app. • Fixed a purchase status banner that could stay on screen after a transaction was declined. It now clears, and you can try again right away. ### 1.0.13 — 2026-08-27 This release is about telling you the truth about your own account. • Minutes now show where they came from — trial credit and minutes you paid for are listed separately, with your latest receipt kept on screen so a purchase never disappears. • A purchase that gets interrupted no longer leaves you stuck on "processing" forever. • The next step after buying survives a restart, and buying minutes takes you to the keypad instead of a billing ledger. • If you have paid, we no longer tell you your number is about to expire — it isn't. Expiry dates now show in your own time zone. • Trial accounts can see why the keypad is closed and what buying minutes actually gets them, including keeping the number they already have. • When carriers block your outgoing texts, the app now gives you a real way forward instead of a notice with nowhere to go. • Business verification fills in what it safely can, flags every remaining problem at once, and explains each one in your language. ### 1.0.12 — 2026-08-26 Error messages from the server now appear in your chosen language. Around 130 messages — things like "Call not found", "Admin only", and "SMS service is not configured" — used to show in English no matter which language you had selected. They are now translated, and the wording matches what you see on the web app. ### 1.0.11 — 2026-08-23 This update improves purchase status feedback, account protection, diagnostics, and overall reliability. ## More apps by ServiceIn Inc - [servicein](https://appshunter.io/ios/app/servicein/id6504704041) All apps by ServiceIn Inc: https://appshunter.io/developer/1753441016 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*