# CallSwitch Communicator 5

> Unified communications soft phone for enhanced business communication and productivity. (iPhone/iPad app by NEBULA CLOUD LIMITED.)

- Source: https://appshunter.io/ios/app/callswitch-communicator-5/id1351195831 (this page in markdown: same URL + `.md`)
- Developer: [NEBULA CLOUD LIMITED](https://appshunter.io/developer/1157972118)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 39 MB
- Languages: American English, Italian, European Portuguese
- Released: 2019-02-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/callswitch-communicator-5/id1351195831/reviews.md

## What is CallSwitch Communicator 5?

CallSwitch Communicator Version 5 empowers you to communicate and work better. As part of our Unified Communications CallSwitch Solution, CallSwitch Communicator 5 is a versatile soft phone that revolutionises communications in modern workplaces.

What can CallSwitch Communicator do for you?

Simplify and enhance business communications
Save time and money spent on communications
Encourage collaboration and productivity 

What can you do with CallSwitch Communicator?

 - Make and receive calls for less or free
 - Transfer or hold calls
 - Receive a ‘call back’ if VoIP call quality is not satisfactory
 - Enjoy the same features and benefits at your desk, at home, or even across the world
 - Access and manage voicemail
 - Quickly view and use all company contacts
 - Use with Bluetooth headset
 - Add users to favourites for easier access

CallSwitch Communicator Version 5 works only with CallSwitch 5.0 and newer.

## Key features

- Make and receive calls
- Transfer and hold calls
- Voicemail management
- Access company contacts
- Use with Bluetooth headset
- Add users to favorites

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/callswitch-communicator-5/id1351195831/reviews.md

### 1/5 — Buggy Update

*2020-10-22, version 5.3.5*

Latest update is buggy on iOS. Keeps just saying connecting when a call comes through. Only solution is to sign out and sign back in. Pretty useless.

### 2/5 — DND not blocking calls

*2020-06-05, version 5.3.3*

Can’t see where I can submit issue elsewhere, so here it is:
DND Active is not blocking incoming calls on iOS

### 5/5 — Brilliant

*2020-04-07, version 5.3.3*

After using previous platforms that don’t give half the functionality of this app, I am very happy with CallSwitch communicator
Easy to use, feature rich and in constant development 
Can’t wait for V6

### 2/5 — Frustrating.

*2020-04-05, version 5.3.3*

Does not have ‘Park’ which is available on desk and PC soft phone.

Does not have geo-location; when in the office both my desk-phone and mobile ring for incoming calls. It would be better if it knew when I was in the office and only ring on my desk-phone and not mobile as well. There is also no manual setting to do this manually.

No option to add custom directory that syncs between office desk-phone and mobile App.

The mobile app has access to callswitch extensions and your phones contacts. whereas the desk phone has access to callswitch extensions and apparently outlook contacts but this doesn’t work, they suggest you suggest you sync with google. In addition there is no option for custom contacts within callswitch. This is inconsistent and frustrating.

Call switch service fails a lot and there is no way to get the main number redirected (temporary) to a dedicated landline, which means loss of calls = loss of business. 

The app should also report system status, failure and fault progression instead of needing the user to look at a separate web page.

In a word, good on paper but not so great in practice - frustrating.

### 2/5 — Does not work on iPhone

*2019-11-04, version 5.2.2*

Great idea in principal - apart from the fact Apple don’t allow push notifications according to these guys, so therefore when my office phone rings, my iPhone doesn’t wake up to alert me to any incoming call.

Therefore: useless.

Fix it CallSwitch otherwise what is the point?

### 5/5 — Add on

*2019-03-14, version 5.2.1*

Great companion app

## Frequently asked questions about CallSwitch Communicator 5

### What is CallSwitch Communicator 5?

CallSwitch Communicator 5 is a versatile soft phone application designed to enhance business communications as part of the CallSwitch Unified Communications Solution. It allows users to make and receive calls, manage voicemail, and access company contacts from various locations.

### What are the main benefits of using CallSwitch Communicator 5?

The app aims to simplify and enhance business communications, save time and money, and encourage collaboration and productivity. Users can enjoy consistent features whether they are at their desk, at home, or traveling.

### Can I use CallSwitch Communicator 5 with a Bluetooth headset?

Yes, the application supports the use of Bluetooth headsets, allowing for hands-free communication and greater flexibility during calls.

### What are the system requirements for CallSwitch Communicator 5?

CallSwitch Communicator Version 5 works exclusively with CallSwitch 5.0 and newer versions of the CallSwitch solution. It is available for iPhone and iPod devices.

### Is CallSwitch Communicator 5 free to use?

Yes, CallSwitch Communicator 5 is available for free. The app does not feature in-app purchases or advertisements, offering a clean user experience.

### How often is CallSwitch Communicator 5 updated?

The latest version of CallSwitch Communicator 5 is 5.3.9, which was last updated on February 15, 2021. While the last update was some time ago, the app is designed for stability within the CallSwitch ecosystem.

### What is the age rating for CallSwitch Communicator 5?

CallSwitch Communicator 5 has an age rating of 4+, making it suitable for a wide range of users. This rating indicates general suitability without specific content concerns.

### Does CallSwitch Communicator 5 offer call quality assurance?

Yes, the app provides a 'call back' feature if the VoIP call quality is not satisfactory. This ensures users can maintain communication quality by opting for a callback when needed.

## Version history (last 5 releases)

### 5.3.9 — 2021-02-15

We've added a new option to our settings called "Optimise SIP for mobile data". You can find it by going into More -> Settings and then General. This option might improve incoming calls when your device is using mobile data.

### 5.3.8 — 2020-12-08

- Incoming calls stability improvements.

### 5.3.7 — 2020-11-17

- Improved incoming calls handling.

### 5.3.6 — 2020-11-02

- Fixed multiple bugs related to incoming calls.

### 5.3.5 — 2020-10-20

- Added push support for VoIP notifications introduced in iOS 13.
- Fixed a bug where transfer will prepend "1" to the transfer number.
- Fixed a bug where app won't unregister from SIP server after call ends in the background.

## Apps similar to CallSwitch Communicator 5

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RiskProof](https://appshunter.io/ios/app/riskproof/id1451065773) | — | Free | Business |
| [Communicator GO 5](https://appshunter.io/ios/app/communicator-go-5/id1350348361) | 3.4 (16) | Free | Business |
| [CFC Response](https://appshunter.io/ios/app/cfc-response/id1198278201) | 3.0 (4) | Free | Business |
| [Fresha for business](https://appshunter.io/ios/app/fresha-for-business/id1455346253) | 4.8 (3,516) | Free | Business |
| [Zoho CRM - Sales & Marketing](https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810) | 4.4 (2,679) | Free | Business |
| [Courier Guy](https://appshunter.io/ios/app/courier-guy/id1499822401) | — | Free | Business |

## More apps by NEBULA CLOUD LIMITED

- [CallSwitch Lite](https://appshunter.io/ios/app/callswitch-lite/id1211212484)
- [PulseHD](https://appshunter.io/ios/app/pulsehd/id1441810879)
- [CallSwitch Communicator 6](https://appshunter.io/ios/app/callswitch-communicator-6/id1503507301)
- [CallSwitch Meet](https://appshunter.io/ios/app/callswitch-meet/id1511579367)
- [CallSwitch One](https://appshunter.io/ios/app/callswitch-one/id1660964003)

All apps by NEBULA CLOUD LIMITED: https://appshunter.io/developer/1157972118

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
