# Calo - كالو — user reviews

> 193 indexed App Store user reviews of Calo by Calo Inc., rated 4.70/5 from 1,662 ratings.

- Source: https://appshunter.io/ios/app/calo/id1497894777/reviews
- App overview in markdown: https://appshunter.io/ios/app/calo/id1497894777.md
- Rating breakdown: 5★ 1,443 · 4★ 101 · 3★ 37 · 2★ 15 · 1★ 66

## What do users think of Calo?

Overall sentiment: neutral

**Pros**

- 👍 Tasty food
- 🤝 Good customer service
- 📱 Easy-to-use app
- 🔍 Variety of meal options
- 💪 Convenient and time-saving

**Cons**

- 💰 Overpriced meals
- 🔁 Repetitive menu
- 🚚 Inconsistent delivery times
- 🤔 Lack of customization options
- 🐛 App bugs and crashes

**Commonly reported bugs**

- App crashes on login
- Unable to swap meals
- Delivery issues and missing utensils
- Incorrect meal contents delivered
- Inability to change account settings

**Most requested features**

- Allow more meal customization
- Improve meal variety and rotation
- Enhance delivery tracking and communication
- Add more dietary and allergy options
- Improve app stability and performance

## Newest reviews (10 of 193)

### 3/5 — Great Idea, But Performance Issues Need Attention

*2026-07-17*

I really like the concept of this app. Unfortunately, the experience has been frustrating because of several technical issues. The app frequently logs me out of my account, crashes unexpectedly, and is often very slow. I hope the developer focus on improving stability and performance because the core idea is excellent, and I’d love to see the app reach its full potential.

### 2/5 — Great food, abysmal app

*2026-05-09*

The food is delicious and its so convenient, but the app has stopped working. It doesn't let me log in anymore.  I cannot renew my subscription as a result. The support team don't seem to recognise that this is an issue, even though other reviewers are saying the same thing. This can't be good for business.

### 3/5 — Used to be perfect

*2026-03-21*

I’ve been a customer of Calo for months and absolutely love the meals and the whole experience used to be seamless BUT ever since they updated the app a few weeks ago it has been constant problems. So much so, it completely takes away the joy of choosing my meals now and is just an infuriating process instead. I was even logged out today with the app not recognising my phone number. Please bring back the old app as it was perfect.

**Developer response:** Thank you for your honest review and we appreciate that 🙏 it will be great if  you can share your details with us on (support@calo.app) so we can review the issues more and make it up to you 💚

### 2/5 — Glitchy Add-on System – Beware

*2026-03-05, version 4.25.0*

I highly recommend avoiding the add-on feature. The app tends to auto-select incorrect items and locks your choices, making it impossible to change them. Even worse, if you pause your plan, your paid add-ons disappear without a refund. Customer support was unhelpful in rectifying these technical glitches. Great food, but the add-on system is broken and will cost you money.

### 2/5 — Glitches all over

*2026-03-04*

The food is excellent but the app is terrible. A lot of glitches all the time, which means sometimes you are not even able to use it.

**Developer response:** Thank you for your honest review and we appreciate that 🙏 it will be great if  you can share your details with us on (support@calo.app) so we can review the issues more and make it up to you 💚

### 3/5 — Tech and packaging is top notch

*2026-02-18, version 4.24.1*

I love the app, it has everything I need, makes the entire experience very easy and convenient. Kudos to the packaging. 
But the food can be better. The taste, the variation can be better. It was exciting in the beginning but now within 2 weeks I feel I am eating the same thing over and over again.

### 3/5 — تحسين ومراجعة

*2026-01-19, version 4.19.2*

السلام عليكم، يرجى منكم مراجعة التاطبيق وتحسينه بحيث يتوافق مع برنامج قارئ الشاشة الخاص بالمكفوفين، وجدت صعوبة في اختيار الوجبات وتغييرها بعد آخر تحديث، علماً بأني قمت بالاشتراك وأضطررت لإيقافه بسبب ذلك. ولكم جزيل الشكر

### 5/5 — Calo is excellent

*2026-01-10*

Calo is an excellent company. Everything works, service is second to none, the app works, deliveries happen on time and the food is always fresh and tasty. Thank you

**Developer response:** Thank you for your kind review and the team is super happy to know you are enjoying your subscription 💚

### 4/5 — I  recommend

*2026-01-03*

The food is tasty, sometimes customer service takes sometime to resolve problems but overall they are professional

### 4/5 — undercooked chicken

*2025-12-12, version 4.14.0*

we really like the food and it’s very convenient for us but we have a problem with meals that has chicken, most of the time the chicken is undercooked and they didn’t fix that despite our complaints. 
that’s the only reason we are considering canceling our package.

## Most critical reviews (10 lowest-rated)

### 1/5 — Deleting

*2026-07-24, version 4.34.0*

Every where the advertisement

### 1/5 — Horrible app

*2026-05-05, version 4.29.0*

I cancelled my 2 yr subscription because i couldnt stand the app anymore. Its full of glitches and nothing works right

### 1/5 — Can’t even log on to app

*2026-02-24*

I have an account and was logged out for some reason, now I can’t even log back in. Calo continues to be one of the most frustrating companies I have ever had to deal with. Thankfully my subscription isn’t on auto renew otherwise they’d be charging me and I would have no way to select meals / stop my subscription.

**Developer response:** We are sorry that you're facing this issue and which is not an experience we want to our customers 🙏 it will be great if you can share your details on (support@calo.app) so we can check the issue and make it up to you 💚

### 1/5 — Poor quality and very limited options

*2026-02-21*

Used to be great when it was Fresh Fitness Food. But now, choices are limited, very repetitive, poor quality packaging. The meals are bland and the portion sizes don’t seem to add up to the calories. The app is also bad!! Lots of bugs! Sorry Calo, but I’m regretting committing to a quarterly subscription

**Developer response:** Thank you for your feedback which wee appreciate 🙏 it will be great if you can send us your details on (support@calo.app) so we can hear more from you, make it up to you and improve the experience 💚🙏

### 1/5 — What a joke

*2026-01-02*

Who in the right mind would pay 30 pound a day over 400 pound a week over 1800 a month for food. That’s more than most peoples rent. Don’t use this app

### 1/5 — terrible service/expriance

*2025-12-19, version 4.15.3*

Undercooked meat with stringy collagen unrendered. Completely white chicken as if it was boiled or steamed no idea. and when I file a support request. They say they follow the best industry standards. I don’t know what industry they are taking their standards from  definitely not the cooking industry. 0/10 not worth it.

### 1/5 — Worthless cost

*2025-12-09, version 4.14.0*

I’m really disappointed with this app. The food quality is not good - the meals are not rich in flavor at all and they come in very small portions. Nothing has improved over time, even after giving it several chances.

The snacks are okay, but the size is extremely small, almost like a one-bite snack.

Honestly, I regret subscribing. The meals are very expensive compared to what they actually send, and it’s definitely not worth the cost.

### 1/5 — Recent update broke the app.

*2025-12-06, version 4.13.5*

Your recent 6 dec 2025 update has broken the app. It no longer opens.

### 1/5 — Turn off auto renewal

*2025-10-28, version 4.8.0*

Before my subscription ended, they kept sending me messages to renew, and I kept declining and one day before it ended. They automatically renewed it because they had as a setting for automatically renewal, which was automatically on. 

It felt like a scam when they pulled the money from my bank account without me accepting first.

### 1/5 — Avoid

*2025-10-26*

The Calo app and customer service are both useless. Ever since there was the switch from FFF everything about the service has become second rate. The app doesn’t work. Makes little sense. Often changes your macros without warning. Payments fail.

**Developer response:** We are sorry that your experience was not great 🙏 We would appreciate it if you can send us your details on (support@calo.app) so we can investigate it further and make it up to you 💚

## Most praised reviews (10 highest-rated)

### 5/5 — Healthy and useful app

*2026-08-28*

Very delicious healthy food and very easy app , worth every penny 👏🏽

### 5/5 — Best Meal Service

*2026-05-27*

That’s the best meal delivery in UK - worth every penny

### 5/5 — Great food, incredible service!!

*2026-05-08, version 4.29.1*

Absolutely love them! Food is great, fresh, excellent quality, tasty and healthy! More importantly their customer service team from the delivery drivers to the online CS are the absolute best!! Even better than Amazon CS if that’s possible! Can’t recommend them enough!

### 5/5 — Best food app

*2026-03-24, version 4.26.1*

Best food service. 5 STARTS!!

### 5/5 — My best experience

*2026-02-21, version 4.24.3*

I have been with Calo for a year now and I am still enjoying the variety of meals and deserts and all calorie counted .
Thank you , and keep it up

### 5/5 — Great Menu

*2026-02-19, version 4.24.1*

Quality is great, Quantity perfect and service delivery excellent

### 5/5 — Exceptional!!!

*2026-02-18, version 4.24.1*

The app is amazing and so easy to use. The customer support is always responsive. The meals are so tasty! I was subscribed for deliveries every day except Saturday and added Saturdays too later as I felt I don’t even want to eat anything else! Yes, they are that good!!!

### 5/5 — Perfect App and Service

*2026-02-18*

Perfect app for people who wants more healthy lifestyle 🌹🌹

**Developer response:** Thank you for your kind review💚 the team will be super happy to read it!

### 5/5 — CUSTOMER SERVICE WINS!

*2026-02-18*

Of anything , i have to call out customer service for their amazing attitude. This is one of the main reasons i stay with CALO!!! Meals are great and app navigation makes my life so easy!

**Developer response:** Thank you for your kind review💚 the team will be super happy to read it!

### 5/5 — The best

*2026-02-11, version 4.23.1*

Food is great and the snacks is delicious and their support team is great always nice and helping

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
