# CAMAF — user reviews

> 51 indexed App Store user reviews of CAMAF by Chartered Accountant(SA)Medical Aid Fund, rated 5.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/camaf/id931434420/reviews
- App overview in markdown: https://appshunter.io/ios/app/camaf/id931434420.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (14 of 51)

### 4/5 — Good improvements

*2023-08-10, version 5.0.3*

Much better than previous versions, however app still seems a bit slow and things like “health record” is a bit unclear. I still use email to do claims so until there is no reward system going I think the app will remain mostly unused.

### 5/5 — Excellent app

*2023-08-09, version 5.0.3*

The app has all you could possibly need anytime anywhere. Great convenience.

### 5/5 — Rating

*2023-08-09, version 5.0.3*

This app is so user friendly and makes my life so much easier especially when making claims from the medical aid. I love how simple and easily accessible everything is.

### 5/5 — Self service

*2023-08-09, version 5.0.3*

I like how you can navigate the app and consult without being worried of calling, life changing.

### 5/5 — Easy to use and convenient

*2023-08-09, version 5.0.3*

Great app and very convenient to manage all things related to my medical aid. I can easily submit claims directly, manage documents, benefits and use the virtual card. Well done CAMAF

### 4/5 — Really good mobile application

*2023-08-08, version 5.0.3*

The CAMAF mobile app is user friendly and one can easily submit a claim or deal with any issues relating to your claim. This app has been really helpful with regards to my medical aid needs.

### 5/5 — App is user friendly

*2023-08-08, version 5.0.3*

App is user friendly-easy to navigate

### 5/5 — Excellent Application!

*2023-08-08, version 5.0.3*

Easy to navigate and access all your information on the go.

Would give them 10 stars if I could.

### 4/5 — Helps with medical aid management

*2023-08-08, version 5.0.3*

Facial recognition for easy login.
Accurate benefits balances.
Responsive and helpful consultants available in the chat box function.
User friendly interface.
Claims functionality needs work, used it once, but never got a response. Camaf was able to help and refund me once I submitted the claim via email.
Everything else available at your fingertips, from Chronic conditions to certificates and health records.

### 5/5 — Simple and easy to use

*2023-08-08, version 5.0.3*

Well structured app with intuitive menu options. Easy to navigate and has up-to-date data. I like the medical plan benefits summary as well as seamless access to medical aid card on the landing page.

### 5/5 — Easy to use app

*2023-08-08, version 5.0.3*

Great app, easy to navigate and upload documents

### 5/5 — The best App

*2023-08-08, version 5.0.3*

Easy to navigate. Self service options are user friendly. No need for the call centre anymore. The future is digital

### 5/5 — CAMAF

*2023-08-07, version 5.0.3*

Great medical have proven to be ahead of the pack year after year, can highly recommend them and the app.

### 5/5 — Great App to use

*2023-08-04, version 5.0.3*

This app is user friendly and has all the nice features such as changing your nominated GP at any given time. Your membership card is also at your finger tips. Would recommend to any member.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes - Most useful functions don’t work

*2015-10-15*

The app continuously crashes, requires a login every time, Chronic medication application does just spins at the end.

### 2/5 — Pre authorization not efficient.

*2024-05-21, version 5.0.7*

After multiple events, I can confirm the Preauth, does not have the procedures required, can’t find the Mediclinic, unable to add number of days, extremely frustrating and voids the benefit of such an application. 
Overall not a very stable app, authentication related, however the remainder seems adequate. (Compare to other medical schemes).

### 3/5 — Big improvement

*2023-08-03, version 5.0.3*

The app has definitely improved from its initial version. Filtering of claims could be improved but overall an easy to use app.

### 3/5 — Simple to Use

*2023-08-01, version 5.0.3*

Simple enough to use overall. I’d like to see more info on the claims - like date paid out and to who. The info isn’t provided or clear.

### 3/5 — Average

*2023-08-01, version 5.0.3*

The app does not work well when trying to filter previous claims, it allows you to select a date range to view previous claims but once the date range is chosen the claim history is not populated. User- friendliness can be optimized in many ways.

### 4/5 — User Friendly Functionality

*2023-08-16, version 5.0.3*

Good app to use with a layout that’s easy on the eye and can see benefit balances quickly. PPN benefits does give an error though so that should be looked into. I’ve tried submitting a claim via app once which was functional.

### 4/5 — Great Functionality

*2023-08-15, version 5.0.3*

The app is easy to use and provide online functions that make membership activities very easy (ie submitting claims, checking on claims being processed etc). The app has some limitations - key being the data limit of documents to be uploaded can be a issue.

### 4/5 — User friendly

*2023-08-15, version 5.0.3*

The new CAMAF app is very user friendly, and gives access to a lot more features and documents at the users fingertips than the old app.

### 4/5 — Improvement noticed

*2023-08-15, version 5.0.3*

Very happy with the design and usability of the app as a whole. Great interface  and have complete content available to view.

### 4/5 — Camaf App - Basic, needs to be spruced

*2023-08-15, version 5.0.3*

The app is basically functional in nature - it needs smartening up from an interface perspective. 

Also from a usability perspective too. Need a bit more fluidity there in terms of ‘present help’. 

I’ve downloaded it. I use it when needed.

## Most praised reviews (10 highest-rated)

### 5/5 — CAMAF APP

*2023-08-16, version 5.0.3*

I really enjoy using the CAMAF app, it’s super user friendly and easy to navigate. It also makes submitting claims hassle free! I highly recommend it 👍

### 5/5 — CAMAF Member App

*2023-08-15, version 5.0.3*

I absolutely loved the Apps functionalities. It allows me to check the history of my claims, all my benefits balances. I can also check my monthly invoices/deduction as per my selected benefit package. I also love the fact that I can always check what is covered in my selected choice. And oww I genuinely love Apps that have an option to upload a profile picture 😜.

### 5/5 — CAMAF mobile app

*2023-08-15, version 5.0.3*

The CAMAF mobile app is very easy to navigate and you can easily obtain your medical aid details from it. I can easily see my MSA balance and the claims submitted. For the claims submitted, it even shows you the date and details of the doctor. 
It’s such a peace of mind.

### 5/5 — Great app

*2023-08-15, version 5.0.3*

I love using this app. User friendly. Everything you need about your membership is there.

### 5/5 — Simple, Easy to navigate app

*2023-08-15, version 5.0.3*

The app has been designed in such a simplified manner, thoroughly enjoy it.

### 5/5 — Love the convenience of the CAMAF app

*2023-08-15, version 5.0.3*

I love this app. I don’t always have my card with me, so having this app handy for a pharmacy purchase, a doctors visit or even doing my claims is always helpful! 

5 stars would recommend :)

### 5/5 — Great app!

*2023-08-15, version 5.0.3*

Easy to use, all my medical aid information in one place, no hassle when forgot wallet at home with medical aid card. Easy to share medical aid information with those that need it.

### 5/5 — Excellent app

*2023-08-15, version 5.0.3*

Easy to use and everything that I need is there, I don't have to constantly call.

### 5/5 — App

*2023-08-15, version 5.0.3*

Great app. Really user friendly and easy to navigate. Looks like the website and so much more convenient to use your phone.

### 5/5 — Very Comprehensive

*2023-08-11, version 5.0.3*

This is the best app I’ve ever used. 
I never experienced any technical issues which assures me that I’ll have ease of access during emergencies.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-29.*
