# Cambodia e-Arrival — user reviews > 42 indexed App Store user reviews of Cambodia e by General Department of Immigration, rated 2.40/5 from 52 ratings. - Source: https://appshunter.io/ios/app/cambodia-e-arrival/id1492455515/reviews - App overview in markdown: https://appshunter.io/ios/app/cambodia-e-arrival/id1492455515.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 0 · 2★ 7 · 1★ 28 ## Newest reviews (13 of 42) ### 1/5 — 진짜 어플 관리 개판이네요 *2025-01-03* 마지막에 다 작성하고 승인되는거도 안되고, 입국시 입국 qr코드 보여준 후 도착비자 발급 받는 방향으로 진행하려고 했는데, 그것도 안돼고. 결국 프놈펜 공항 테블릿 잡고 직접 작업해야되고. 불편하네요 참~ ### 1/5 — 능력이없음 만들지를마라 *2024-12-29* If you don't have the technology, don't make something like this. You uncivilized bastards. ### 1/5 — App does not allow submission for eVisa (T) *2024-12-18* The app accepted passport and picture and other information for 2 lrofiles. But there is no way to make the application or submit. It is a dead end ### 1/5 — Add profile is down *2024-12-15* The app needs you to create a profile to do anything of value, but when you submit the profile it says internet connection issue. Which is weird, because I can submit this review. The app looks nice and modern, but it has unnecessary features that seem to make it slow. It’s fine to make your app pretty, but first, please make sure it works! ### 1/5 — They’ve stolen £30 from me - the App is useless *2024-12-04, version 2.1.8* Don’t use this App! I’ve inputted all my info and it keeps taking me to the payment page even though all data has been provided and I’ve paid. You cannot even complain as the complaints boxes do nothing when you try to send them ### 1/5 — App not fit for purpose. Doesn’t save details requested. *2024-11-28, version 2.1.8* App not fit for purpose. Doesn’t save details requested. ### 1/5 — Updating every day *2024-11-27* This app keeps updating every day ### 1/5 — Does not work *2024-11-17, version 2.1.0* Don’t waste your time on this app. ### 1/5 — Terrible app *2024-11-17, version 2.1.0* Incoherent and glitchy ### 1/5 — App crashing *2024-11-09* Your Cambodia e-Arrival app keeps crashing when tap on Tap here to upload files or photos ### 1/5 — Crashed a lot *2024-11-04* Can’t save data even though it has internet. ### 1/5 — Slow *2024-10-15, version 1.9.1* I never used a slowest app ever from the government, and the update is not available ### 1/5 — App not working *2024-10-15* Open the app but keep telling me update version available and need to update but there is nothing to update ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2026-05-19* Doesn’t work most of the time. Very poor quality app ### 1/5 — Doesn’t work *2025-08-05* No matter how many times you try to make a profile it tells you that you have a bad internet. I have tried on WiFi and cellular both with same results ### 1/5 — APP NOT WORKING *2025-08-01* This app doesn’t work at all. It won’t show the drop-down list of countries, neither would it recognize any country names put in there. Thus the user can’t even get through the very first page of the application process. It’s a joke. ### 1/5 — App doesn’t allow submission for K visa. *2025-04-11* The app previously supported K visa submissions, but this feature is no longer available. ### 1/5 — Completely useless *2025-04-04, version 2.2.7* Cannot select port of arrival, cannot save new profile, simply doesn’t work at all. Better to go back to the paper landing cards.. ### 1/5 — Worst E-Arrival App *2025-02-12* I travel a lot, but I live in Cambodia. This app constantly fails. Copies wrong data. Doesn’t give options to choose as an expat/ resident. Forces us to choose departure dates. Chooses random airline names instead of the one we input. I’ve had to download and install this app five times. It’s also not intuitive if you have to do it more than once. It’s just glitchy, unless you use it once and it’s your first time using it. ### 1/5 — Horrible *2025-02-08, version 2.2.4* Not only slow, but it will not upload my data! Useless — tried uploading 8 times to no avail. ### 1/5 — App only collects your data does nothing. Do not use! *2025-01-18* We had to fill out the same information at the airport and pay for a visa. Do not use! ### 1/5 — ㅎㅎ *2025-01-16* 제발 이딴 쓰레기같은 앱 관리좀해라 제발 ### 1/5 — Visa disappeared *2025-01-04, version 2.2.3* My E1 visa disappeared after APP updating, I did not delete the APP, just updating, who can help? ## Most praised reviews (10 highest-rated) ### 5/5 — For e-Arrival. E-Visa is a different app. *2026-06-03* Another review is complaining about not being able to use e-visas at land crossings (which is not currently true, but check the port of entry conditions when you apply online). THIS app is for e-Arrival (which travellers need to complete within 7 days after arrival in Cambodia). Travellers require BOTH a visa and completion of e-Arrival after arrival. You can obtain a visa upon arrival if you don’t already have one. Enjoy your trip. ### 5/5 — Very user friendly *2026-05-03* This app is so helpful in the ease of flying from the U.S. to Phnom Penh. Very easy! ### 5/5 — Quick and Easy *2025-01-01* Great option for tourist visa – official government app – works smoothly – quick turnaround time – my visa was approved within an hour which made for an easy ride through passport control in Phnom Penh. ### 5/5 — Cambodia Impresses *2024-11-29* Works fast, app is programmed well, features are incredibly modern, very easy to navigate. ### 5/5 — Great App *2024-10-16, version 1.9.2* This app is simple and easy to use. Took me less than 5 minutes to complete my Visa application. Thank you. ### 5/5 — Ji Poy *2024-10-15* Quick and easy visa application. Get approved within day. Make sure to submitted everything required and check that everything is correct before submitting. ### 5/5 — Official App *2024-06-23, version 1.3.6* Was a little uncertain due to the lack of reviews but this is the correct app for submitting your arrival card entering Cambodia. You will still need to pay $30USD to get your tourist visa on arrival ### 2/5 — The app it not working *2026-04-12* It so complicated to use it ### 2/5 — Issues *2025-09-25* The app has a lot malfunction ### 2/5 — DO NOT USE FOR LAND BORDER CROSSING *2024-09-06* I originally planned to fly to Cambodia but my flight was canceled. Lao Airlines instead put us on a van and the (useless) staff told us we to complete our e-visa here before crossing the border. At Cambodian immigration, they refused to accept this e-arrival visa saying it was only valid for air arrivals. Complete waste of $36 USD. The app itself works quick and easy. Only improvement is to add message notifications. If you miss something on the application, they will message you in the app asking for additional documents but there are no notifications to let you know you received a message. I was lucky I noticed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*