# CambrianMobile — user reviews > 55 indexed App Store user reviews of CambrianMobile by Cambrian Credit Union Limited. - Source: https://appshunter.io/ios/app/cambrianmobile/id491627536/reviews - App overview in markdown: https://appshunter.io/ios/app/cambrianmobile/id491627536.md ## Newest reviews (13 of 55) ### 2/5 — Still cannot deposit cheque *2022-08-11, version 3.3.5* Running into “server is busy please try again later” error message when depositing a cheque. I have deleted and reinstalled, tried with data and with wifi but no success. ### 3/5 — Good app but some issues *2022-04-18, version 3.3.4* The app works, but recently my app looks like the coding might be off? It doesn’t have the proper design formatting and just displays the text of what should be formatted. Makes it hard to look at your past transactions. It is throughout the whole app. Otherwise when normal I love it and super easy to use and navigate. ### 3/5 — App hangs and stalls *2022-04-08, version 3.3.4* App has been working perfectly until yesterday.I can logon just fine but then I get the spinning wheel of death. It hangs and hangs and hangs until I give up. What’s going on? It tells me that I have no Internet connection but that’s wrong. I am connected and everything else is working fine ### 2/5 — Can’t Deposit Cheques *2022-03-23, version 3.3.4* Every time I try to deposit a cheque it tells me the server is busy and that I should try again. ### 3/5 — No Retired category on application *2022-03-14, version 3.3.4* Got to employment category for history but no category for retired person ### 1/5 — Crash site *2021-07-11, version 3.3.2* I tried to open an account online and the site kicks you out when taking the picture of ID . I guess the developer never got around to fixing the bug . ### 3/5 — Can’t create account *2021-06-11, version 3.3.2* Whenever i try and make an account it always crashes after i take photos of my driver licence. ### 1/5 — Date when you pay *2021-03-04, version 3.3.2* The calendar is not good like it is used to be. When i pay my credit card in advance like 3 days before the due date, i have to open a different window what day is the due date like Monday to Friday. Change the calendar with Monday to Sunday. ### 2/5 — Log in bug *2020-12-02, version 3.3.2* Love being able to do my banking on my phone, but the app frequently says no internet connection while logging in. The only way I’ve been able to log in is by re downloading the app and logging in again. ### 3/5 — Is there an app for the Apple Watch? *2020-08-26, version 3.3.0* I am wondering if I can get the balance of my account through my Apple Watch? I thought I was able to in the past? ### 2/5 — Love/Hate Updated App *2020-06-17, version 3.1.1* I’m really happy with the integration of Touch ID for login, and the overall appearance of the app is much better than the old version. However, cheque deposit almost never works and the user interface is buggy and unintuitive. For example, when entering a dollar value for transfers, it’s not obvious or clear where to tap to get the keyboard to pop up. Something so simple has become sooo frustrating. Especially when the major Canadian bank apps are so good. Fingers crossed these issues get fixed with an update soon. ### 1/5 — Troubles since update *2020-05-01, version 3.1.1* I can’t even log in to the app since the update. It won’t allow me to use the forgot password button. ### 1/5 — Insufficient testing *2020-04-14, version 2.2.9* As a Cambrian customer one does not have any choice other than to use the app or not. Customers should not be ‘testing’ apps on the fly and having service degraded by app developer launching versions before they are ready and fully tested. You are a financial institution, act like one. ## Most critical reviews (10 lowest-rated) ### 1/5 — App does not open *2026-05-08, version 3.7.6* Since the last IOS 26.4.2 I have been unable to open the app. it goes to a grey screen saying updating content with a spinning arrow and does not progress. I cannot use the app and when I try to enter my account using safari it only allows me to log on if I first delete the app from my phone. This is when using 5g cellular connection. ### 1/5 — Terrible!! *2025-05-06, version 3.7.4* Last October I opened the app to view my balances and make a transfer, and as I went to log in, the system told me I have an error! I looked into it further and it claims I’ve entered the wrong password too many times even though I tried once and it failed. Face ID didn’t work and my password which I have saved and written down was deemed incorrect. When this happened last it resulted in me having to call their help line and change my password. Super unnecessary. Avoidable yet here, it happened again tonight. Will likely have to call tomorrow and take 30-45 minutes out of my day again to fix an issue that shouldn’t be MY issue. ### 1/5 — Constant technical issues *2024-12-29, version 3.7.0* Ever since the update, I can no longer sign in with Face ID. It works once, then I have to re-enable it almost every time I sign in. ### 1/5 — Horrible app *2024-12-08, version 3.7.0* New features make app even more cumbersome to use. It’s not difficult to make an app for simple banking. Frustrating enough to leave this cu! ### 1/5 — New app doesn’t work on Older IPhones, great non customer service…… *2024-12-05, version 3.7.0* New app is a joke, Cambrian IT dept developed a new app that doesn’t work on older IPhones which are still available… Great customer service and doesn’t meet consumers needs, other that spending a exorbitant amount on a new phone to work on their app!!!! ### 1/5 — App two factor *2023-08-30* The online app use to be good, but since you added two factor it’s be absolutely the most annoying app available. We do business with several financial institutions, your app is ultimately the worst….. **Developer response:** We're sorry to hear of this issue. When convenient for you, please reach out to our Support Department at 204-925-2727 or toll free at 1-888-695-8900. We would like to look into this further for you. ### 1/5 — Terrible update *2022-12-12, version 3.4.2* Once you log in it takes you to a blank screen and you can’t do anything. The online website also doesn’t load. Need to make payments through this account and I haven’t been able to in a few days now. ### 1/5 — Would give this 0 if I could *2022-11-10, version 3.4.2* Switching banks because this app hasn’t worked in a week, login and it takes me to a blank screen. The web page for their online banking won’t even load to let me login. No way to deposit my e transfers and bills coming out. Oh and their customer service is terrible. Literally driving to Cambrian now to cancel my services with them ### 1/5 — Terrible app *2022-08-26, version 3.3.5* Apparently you have to pay for the app now and I can't download to see my own bank account. ### 1/5 — Mobile Cheque Deposit Doesn’t Work *2021-12-26, version 3.3.4* EVERY time I try to deposit a cheque, I always has the error, “no internet connection.” There's no problems with my internet though. All my other apps are working fine. Been like this for a 1+ years now. ## Most praised reviews (10 highest-rated) ### 5/5 — Functionality *2025-01-03, version 3.7.0* Love the added functionality- well done Cambrian ### 5/5 — Massive improvement late 2022 *2023-03-01, version 3.5.1* With the latest website and iOS app update, this works massively better with smoother everything and massively improved user experience. ### 5/5 — Awesome Upgrade *2020-04-08, version 3.1.0* Very simple, love the extra security of the facial recognition and the search capabilities are exceptionally user friendly. ### 5/5 — Amazing Upgrade!! *2020-04-08, version 3.1.0* Love Biometric log in- statements look crisp in app! Having the ability to manage bill payees, name your accounts and add a description on transactions is fantastic! ### 4/5 — Please FIX issues *2026-05-18, version 3.7.6* Please, if I remove a notification please don’t bring it back again when I login again! Also, every once in a while when I press “login with FaceID” it says that the information is incorrect and then I have to manually enter password. Please, fix these issues as they are very annoying and frustrating — other than that I love this app! ### 4/5 — Pffice *2020-12-30, version 3.3.2* I have been there for many many years and they have been good to me over the years. there’s only been one incident or for fraud was done to me & the head office is punishing me not letting me into any Etransfers anymore for 1 yr. I mean I paid them back and everything about but long story short I I have to say they’re good in and they look after the people and they don’t have crazy service charges like every other bank so I’d have to say I’d give them a 9 out of 10. ### 4/5 — Good Bank Decent App *2020-09-02, version 3.3.1* I love banking with Cambrian and I am a huge fan of the new app, especially when compared to the old one. Newest update made it so I was unable to view/do anything when logged in, had a large grey screen with the loading icon that required a reinstall to fix. ### 4/5 — Get old ap back *2020-04-09, version 3.1.0* Old ap updated. To sign in it is to send a verification code. It never comes. I phoned they gave me a code and I was in. Now back to requiring a code that never comes! ### 3/5 — Face ID *2025-09-12, version 3.7.4* Please, please stop turning off Face ID every time you do a minor tweak to the app. It’s easy to save this setting! ### 3/5 — Can’t add to apple wallet *2023-03-28, version 3.5.1* Recently upgraded my watch, but I’m unable to add my member card to my apple wallet on my watch. App just sits at Activate Card screen but will not progress. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-12.*