# Camera Connect · Home Security — user reviews > 17 indexed App Store user reviews of Camera Connect · Home Security by SnapTik, rated 1.60/5 from 52 ratings. - Source: https://appshunter.io/ios/app/camera-connect-home-security/id6752563309/reviews - App overview in markdown: https://appshunter.io/ios/app/camera-connect-home-security/id6752563309.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 43 ## Newest reviews (6 of 17) ### 1/5 — Can’t figure out how to cancel subscription *2026-05-29* Very difficult **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home network security. If you need assistance with your subscription, please contact us via email, and our support team will be happy to help. ### 1/5 — Não consigo cancelar *2026-05-29* Não consigo cancelar **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home network security. If you need assistance with your subscription, please contact us via email, and our support team will be happy to help. ### 1/5 — Rip off *2026-04-20* No way to cancel **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security, and all subscriptions are voluntary. To cancel your subscription, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ### 1/5 — Does not connect to my phone *2026-04-15* Does not connect or work no instructions **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security. If you have any questions or concerns, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ### 1/5 — Horrible *2026-04-05* Took money wouldn’t cancel **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security, and all subscriptions are voluntary. To cancel your subscription, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ### 1/5 — Misleading *2026-04-03* Said no subscription. Unable to set Up camera without is asking for money every other screen. **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security, and all subscriptions are voluntary. If you have any questions or concerns, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fake Wyze Camera app *2026-07-28* Charged me $10 for nothing **Developer response:** We’re sorry for any confusion. Please note that subscriptions are optional and require confirmation before activation. If you have any questions about your subscription, please contact us through the app, and our support team will be happy to assist you. ### 1/5 — App is terrible *2026-07-28* I can’t get it to add a camera **Developer response:** We’re sorry for the inconvenience. We understand your concern and would love to help you get started. Please contact us through the app, and our support team will be happy to assist you with any issues. ### 1/5 — No tiene buena calidad y muy dificil de instalar *2026-07-27* No sirve **Developer response:** We’re sorry for the inconvenience. Our app is designed to help you protect your home network security, and we’d love to help resolve any issues you may be experiencing. Please contact us through the app, and our support team will be happy to assist you. ### 1/5 — Impossible to set up! *2026-07-24* Way too complicated. I thought it would be as easy as my old Ring, I was very wrong. **Developer response:** We’re sorry for the inconvenience and appreciate you sharing your feedback. We understand that a smooth and simple experience is important. Please contact us through the app, and our support team will be happy to assist you and help make your experience better. ### 1/5 — Difficult *2026-07-23* Just got my camera. Having difficulty getting it to recognize the camera/brand after paying an annual fee. Feels wasteful and frustrating **Developer response:** We’re sorry for any inconvenience you experienced. We appreciate your feedback and would love to help. Please contact us through the app, and our support team will be happy to assist you and provide further guidance. ### 1/5 — Scammy - pops up when search for other app. Mimics other icon. Charges $8.99/wk. Hides $30/yr option *2026-07-04* Scammy - pops up when search for other app. Mimics other icon. Charges $8.99/wk. Hides $30/yr option **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security. Subscriptions are optional and not mandatory. If you have any questions or concerns, please contact us via email, and our support team will be happy to assist you. ### 1/5 — Pas facile *2026-06-23* Aucune instruction claire, ne fonctionne pas vraiment déçu **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security. If you have any questions or concerns, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ### 1/5 — Liars! *2026-06-13* Why should i pay $9 weekly simply to use your app! What a RIPOFF! Camera is going back to Amazon. You just lost three other sales in my HOA community! **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home network security. If you need assistance with your subscription, please contact us via email, and our support team will be happy to help. ### 1/5 — You waisted my time *2026-06-05* It said NO subscription. I did not realize I had to pay for it til I downloaded the app!!! This is FALSE ADVERTISEMENT!!!!!.. and even when you did apologize to the other customers upon acknowledgment of this issue, you didn’t take the time to correct it. This is misleading and you should be reported for your continued business practices. **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security, and all subscriptions are voluntary. If you have any questions or concerns, please contact us via email (help@appurple.com), and our support team will be happy to assist you. ### 1/5 — Garbage *2026-06-05* You can’t just use the dam camera you have to pay for a subscription, this junk is getting returned to Amazon. **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home network security. If you need assistance with your subscription, please contact us via email, and our support team will be happy to help. ## Most praised reviews (1 highest-rated) ### 4/5 — Joe blo *2026-07-09* Service **Developer response:** Thank you for your feedback and support! We’re glad our app can help you better protect your home network security. We value your suggestions and will continue improving the app to provide a more reliable experience. If you have any questions or need assistance, please feel free to contact us through the app. Thank you for using our app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*