# Camp Chef Connect — user reviews > 37 indexed App Store user reviews of Camp Chef Connect by Camp Chef, rated 1.90/5 from 66 ratings. - Source: https://appshunter.io/ios/app/camp-chef-connect/id6754627199/reviews - App overview in markdown: https://appshunter.io/ios/app/camp-chef-connect/id6754627199.md - Rating breakdown: 5★ 9 · 4★ 5 · 3★ 3 · 2★ 5 · 1★ 44 ## Newest reviews (11 of 37) ### 2/5 — Not Functional *2026-07-11* I still cannot figure out how to actually set up a cook in the app. I can’t click anything from the recipes when directed there and the graph will not show up even after I have been cooking for hours. All of the support videos and text are for the old version and I cannot figure this app out. ### 2/5 — Better but not great *2026-07-05* Well, this is a slight improvement over the previous app. Both have poor functionality and limited interface. So much potential to do cool stuff and yet it falls short. This new app does connect much better to the smoker, but why can’t it notify me when a temp probe reaches a specified temperature? It’s still glitchy. ### 2/5 — Barely works *2026-06-07* App constantly disconnects from grill when my phone is sitting less than 5’ from it. Last app wasn’t much better either **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 1/5 — Horrible *2026-06-02* Absolutely terrible app and even worse customer support. I bought a Wi-Fi-enabled smoker and can’t even use the Wi-Fi features because the controller refuses to update its software. What’s the point of paying extra for smart features that don’t work? The app is buggy, unreliable, and feels like it was abandoned years ago. When I contacted support, they were completely unhelpful and offered no real solution. I wasted hours troubleshooting something that should have worked out of the box. Their software and customer service are an embarrassment. If connected features matter to you, look elsewhere. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 1/5 — New App *2026-05-31* Can’t connect! Spent 30 minutes trying! Now I’m peeved! Dinner needs to start people here! Great experience for the crowd thinking about Treager or Camp Chef! **Developer response:** Thank you for sharing your experience, and we are sorry for any frustration. Please contact our customer service team at 800-650-2433 or support@campchef.com, and we look forward to assisting you. ### 1/5 — Prefer the old app *2026-05-31* Graph for the old app was better, and even that one wasn’t great. I want the graph to move while I’m moving through the time, not move the time first then wait for the graph to move. Also trying to connect to the grill, I don’t want to try and be forced to connect Bluetooth every time. If I choose WiFi only, just leave me alone with your wannabe Bluetooth forced connection. The interface isn’t as nice as the old version either, trying to hard to make it fancy instead of having it just work. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 3/5 — New app no way to start grill *2026-05-27* Old app would let you start up grill from the app. I don’t see that function at all with the new one **Developer response:** Thank you for sharing your experience, and we are sorry for any frustration. Please contact our customer service team at 800-650-2433 or support@campchef.com, and we look forward to assisting you. ### 3/5 — Prefer the old app *2026-05-24, version 1.0.3* Difficult to read the temperature history. Better when I could just swipe the graph itself. Also have yet to find an alarm for time or temperature option. ### 2/5 — Can be improved *2026-05-23, version 1.0.3* It’s surprising how you can’t set up timers. It was possible with the old app and very usefull. ### 1/5 — Timers? *2026-05-20* Where’d the timers go? I had all my cook times and temps saved as timers but new app appears to have done away with this very useful feature. Lame. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your feedback. ### 1/5 — No timer or scale control *2026-05-19* The app is nice to monitoring temperatures and controlling the grill. However, the app no longer has the ability to set timers, and the temperature graphing feature, while much appreciated, does not allow you to scale the y-axis for temperature. This makes it difficult to see accurately see the trends, such as when the meat has hit the stall. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worthless *2026-08-11* With the old app essentially bricked, I download this new app. When opening it, I was only given two options to login / sign up; sign using Apple or sign in using Google. It would no longer allow signing in with my email address which is problematic, as it’s none of these companies business how, when and where I use MY grill. Because of this, the grill will be moving on to a new home. I suggest you do the same. ### 1/5 — Worse than before *2026-07-29* I had high hopes for this new app, but after using it many times I’m saddened to report it’s worse than before. I receive late notifications and duplicate notifications and out of order notifications that provide no benefit over standing beside the grill. In addition, the graphing display is more difficult to read and understand than the Prior app. ### 1/5 — Pire app et bbq ever *2026-07-14, version 1.1.1* Depuis mon achat de ce bbq service a la clientèle mediocre produit non fiable avec les sensors , meme apres avoir changer le board digital et les sonde . Avec la nouvelle app impossible de ce connecter meme si tu es coller sur le bbq ou le wifi . Honnêtement payer p’us cher pour un autre marque . ### 1/5 — Probe Temp Fail *2026-07-03* This new app has been terrible! Will absolutely NOT let me manual set a probe temp. Wants to default to their presets. No matter how many times I switch to manual and set my own temp and hit the checkmark, nothing!!!!! Keep in mind I also still have the old app this replaced on my phone and it works PERFECTLY! C’mon Camp Chef, don’t rush a new app release that’s not better than the old version. ### 1/5 — App won’t connect to WIFI *2026-07-01* Despite thoroughly diving into the internet to see what others have tried to get the app to connect to WIFI, my grill doesn’t connect. Talked to customer support who basically told me to do everything that I had already tried from the internet searches and, of course, it still didn’t work. I was told that the newest app update was having a lot of issues and that they were working on getting it fixed as soon as possible. They asked me to fill out more information about my grill so that they could pass it along to the programmers. I now have a beautiful grill with no remote access and no idea when/if it will ever work properly. ### 1/5 — Old app was better *2026-06-27* I had to reset my grill for this new app. Now I can’t add smoke over 300 degrees, even though I get a message that smoke is not available above 350 degrees. Connection now drop’s continuously so I end up controlling everything from the grill. What use is there in having the app. Old app was much more stable. I never had connection issues. No timer function with this app, although it doesn’t matter because the app won’t connect and work anyway. So now I have no app and lost ability to add smoke at higher temps. **Developer response:** Thank you for sharing your experience, and we are sorry for any frustration. Please get in touch with our customer service team at 800-650-2433 or support@campchef.com, and we look forward to assisting you. ### 1/5 — Buggy *2026-06-16, version 1.1.1* Continues to have the same buggy interface when renaming and adjusting settings of probes. It typically takes several “saves” for the app to register or one needs to close app and reopen for the new probe settings to be visible. The old app had the exact same issue. Can’t understand how developers allow such a basic functionality issue be allowed to linger for all these years.. do you not test this on all platforms? ### 1/5 — Am I missing something? *2026-06-09* What good is the app if as soon as I get to far away my Bluetooth connection is dropped. So annoying having to position myself in my house so I’m close enough to re-establish the connection only to look at it once walk far enough away to have it dropped again. All WiFi should be the route you’re going for. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 1/5 — Where did the timer go *2026-06-03* Old version had a countdown timer that I used every time I used the pellet grill. I have looked all thru the app and the updated version seems to not have it anywhere. I prefer the old version **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 1/5 — No iPad support? *2026-06-02* I don’t really see any improvement and they dropped support for the iPad. **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ## Most praised reviews (10 highest-rated) ### 5/5 — So far so good *2026-08-02* I read the reviews and they seem somewhat negative so I thought I would post mine. My woodwind pro connected fine to the Wi-Fi. Able to control the temperature and the smoke level on my phone. So far, I have no complaints about the app so I’m giving it five stars. ### 5/5 — Great improvement for me! *2026-07-19* I like this updated app much better! It seems much more solid with its connection and I really like the new interface design! Don’t know if there was also a firmware update with it, but it all works much more smoothly and consistently than before! Well done! ### 5/5 — App update *2026-05-31* This last update was awesome! My grill connected in seconds and the app was stable throughout the cook. Can’t ask for much more than that! **Developer response:** Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com. ### 5/5 — Seamless Connection and slick update *2026-05-25* I like this new app update, which has been seamless for me. I never had issues with the old one connecting, but the app itself showed its age - didn’t update UI for new phone, etc. The new app not only connected immediately, but makes all the data (charts, current temps, etc) and active settings (probe temp, change settings, etc) available. Like it! **Developer response:** Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com. ### 5/5 — Upgrade App *2026-05-15* Worked great for me. Not sure what the one star is talking about. Very nice interactive layout. Love it. **Developer response:** Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com. ### 4/5 — Much better than previous *2026-07-04* I came here specifically to leave this review. This app is so much better than the old one. The previous app was buggy, disconnected or crashed frequently, and also seemed to be a factor in the grill not maintaining a steady temperature. I was so frustrated with the grill and the app that I was ready to ditch it and buy a different brand. This new version seems to have resolved all of these issues. The only thing missing (and the reason for only 4 stars) is that there is no temperature graph. To be clear, the old version’s graph was next to useless, to the point that I had to use a third-party thermometer if I wanted to plot doneness/cook time. Having an actual resizable graph is a must-have for tracking temperature and predicting completion time for long cooks. Overall though, the 4 stars are well-deserved and I hope to see more additions and improvements in the future. Kudos. ### 4/5 — Much improved *2026-07-04* I was very critical of the old app. So far this seems much improved. It connects quickly and seems to have a few new features. I really don’t know what the other brands apps offer though so I can’t compare. Anyway. I’m glad for the improvement! ### 4/5 — Live Activities *2026-06-13* Would love to see the option for live activities added. Having the temperature and time right on the lock-screen would be a game changer. ### 4/5 — Improvements *2026-05-24* I think this is certainly an improvement over the old App. That app had so many interesting quirks, this is much more Concise. If timers come abck to the app and you let me set a custom scale on the temp graph i will be moving this to a 5 **Developer response:** Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response. ### 4/5 — App finally works *2026-05-23* The app has not worked since I first bought my woodwind pro 3 years ago. Let’s see how long this one last. Had to forget device and re-connect everything and so far the temp controls work **Developer response:** Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*