# Campus Federal Credit Union — user reviews

> 83 indexed App Store user reviews of Campus Federal Credit Union by Campus Federal Credit Union, rated 4.90/5 from 10,258 ratings.

- Source: https://appshunter.io/ios/app/campus-federal-credit-union/id1151544837/reviews
- App overview in markdown: https://appshunter.io/ios/app/campus-federal-credit-union/id1151544837.md
- Rating breakdown: 5★ 9,197 · 4★ 885 · 3★ 129 · 2★ 15 · 1★ 32

## What do users think of Campus Federal Credit Union?

Overall sentiment: positive

**Pros**

- 👍 Personalized treatment
- 👍 Friendly and efficient staff
- 👍 Easy to use app
- 👍 Convenient banking
- 👍 Secure banking

**Cons**

- 🐛 Slow and glitchy app
- 🐛 Unreliable check deposit feature
- 🐛 Frequent log-outs
- 🐛 Lack of user-friendly features

**Commonly reported bugs**

- App crashes during check deposit
- Login issues with Face ID
- Slow loading of dashboard

**Most requested features**

- Direct deposit option
- Faster app performance
- Improved check deposit process

## Newest reviews (13 of 83)

### 4/5 — Convenient

*2026-03-22, version 4020.1.1*

The app provides a convenient and an efficient means to keep up with updated information on my accounts. This is particularly nice considering all the fraud and scam items we deal with today. I also like the fact that rarely I have to enter a password because of the app security.

### 5/5 — AWESOME BANK & STAFF

*2025-08-13, version 4017.2.0*

Most Friendliest & Professional, Warm Welcoming. There to also help in anyway, the protections are Amazing. 
Money markets are there for you to make money. 
SIGN UP TODAY, DO NOT HESITATE. JOIN NOW!!!

### 5/5 — Love this

*2025-01-21, version 4014.1.3*

I like check balance everyday

### 5/5 — Best bank ever

*2025-01-20, version 4014.1.3*

By far the best bank I've ever used!
No
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### 5/5 — My car last note

*2024-12-08, version 4014.1.3*

I would like to say Thank you and I have enjoyed doing business with Campus FCU these few years!!

### 5/5 — Banking is Simple with CFCU

*2024-11-30, version 4014.1.3*

i have maintained my account either Campus Federal for 30 + years. They still make me feel like I am getting personalized treatment.

### 5/5 — NorthLAKid59

*2024-11-26, version 4014.1.3*

Campus is cognizant of its’ surroundings, especially cybersecurity wise, and try to stay on the leading edge of protecting its’ customers in that regard. They are my odds on choice!

### 5/5 — Mr Early

*2024-06-21, version 4013.1.2*

One of the best decisions I’ve ever made was to bank with campus

### 5/5 — Good company

*2024-04-16, version 4012.2.0*

Need to upgrade technology on app tho

### 5/5 — Easy

*2024-04-07, version 4012.2.0*

The application is very easy to use.

### 3/5 — Campus federal

*2024-03-09, version 4012.1.0*

I was treated badly when I was sick and in the hospital and got behind on my loans 
That is something that I will not forget

### 4/5 — Great, but please enable landscape mode

*2023-09-23, version 4009.1.1*

Perfect in all ways for banking on the go, please add back landscape viewing mode for iPad!

### 5/5 — Issues

*2023-08-03, version 4007.2.1*

There are a few issues with the website that I am not satisfied with. I have reported them, and they still remain troublesome. Also, on the mobile check deposit, the endorsement is way too long “for Camus federal credit union mobile deposit only” + your signature + your account number.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nonfunctional app

*2026-08-04, version 4022.0.0*

It is quicker to just open a browser and log in there than wait for this poorly-made piece of software to finally respond. App quality reflects poorly on the quality of the overall business and is the primary reason I plan to bank somewhere else from hereon out

### 1/5 — Mobile deposit

*2026-06-19, version 4021.1.3*

The mobile app is terrible when it comes to taking photos of the front and back of the check. I try multiple times on each side before I get one that is accepted. I’ve tried manual and automatic settings, and I still have problems. This only started happening for the last 6-8 weeks. Has there been an update that is causing this? Is anyone else having this issue?

### 1/5 — App is incredibly slow and refuses to load often

*2026-05-05, version 4020.2.0*

App is so poorly run since the redesign it makes me want to switch banks altogether

### 1/5 — Authentication Error

*2026-04-13, version 4020.2.0*

App is unusable due too “authentication error” all my information is correct the app is terribly coded.

### 1/5 — Cannot authenticate login on iOS

*2026-02-10, version 4019.1.0*

The app recently has not allowed me to login. The cloudflare checks out but when I use my username and password, it spins for a minute then I get a frowny face thats says it cannot authenticate and to try again. I did several times with same result. I have dumped the app and reinstalled, same thing. I can log in just fine on a PC but can. O longer use my iPhone. May switch banks if issue is not resolved.

### 1/5 — Cancelled

*2025-07-19, version 4017.2.0*

I've submitted a claim with no resolve

### 1/5 — Crash

*2019-01-30, version 3000.6.2*

Impossible to deposit check. So frustrating. Crashes every time. 2019 and I’m still driving to the bank to deposit a piece of paper with writing on it.

### 2/5 — app falls behind competition

*2025-01-29, version 4014.1.3*

i love Campus Federal and their customer service, however their app is frustrating and at times barely functional, especially since they revamped it a couple years back. a lack of speed and responsiveness, random glitches, log-outs, and a lack of user amenities offered by most other finance apps makes the Campus Federal mobile banking app very frustrating to use.

### 2/5 — Terrible app

*2022-10-27, version 3023.6.0*

Will not remember my Face ID login. This is supposed to help on the go, but it doesn’t. Needs an overhaul.

### 2/5 — Update is hard to look at.

*2019-02-02, version 3000.7.3*

The latest update to the way transactions look is ugly and harder to read than the last version. It’s definitely not an upgrade.

## Most praised reviews (10 highest-rated)

### 5/5 — Extremely helpful and responsive

*2026-07-29, version 4022.0.0*

Every time I contact Campus Federal, I receive a response within minutes. The agents are always very helpful and kind. Thank you!

### 5/5 — A great banking Institute

*2026-07-07, version 4021.1.3*

Campus Federal Credit Union is very easy to bank with and they are always available I have been a customer for 31 years

### 5/5 — Bayouboyfitness

*2026-06-26, version 4021.1.3*

I been a member of this credit union over 25yrs, and love being a member. I purchased everything thru this credit union. Coach G!

### 5/5 — Friendly rand Helpful

*2026-03-07, version 4020.0.0*

I have been through a lot over the last several months. That is due to my wife passing away, having to sell my home, moving to a different home and having to change my address, and other things that I had to change as well. Campus Federal were helpful in change things on my account.   So, I am now in living in my new norm.  And Campus Federal was a part of my new norm.

### 5/5 — Pretty Basic but it does the job

*2026-02-05, version 4019.1.0*

The app and the interface could do with some TLC. But that being said it does the job hence I have it 5 starts

### 5/5 — 47 Years

*2026-02-04, version 4019.1.0*

CFCU has been our bank for 47 years.

### 5/5 — Great personnel

*2026-01-20, version 4019.0.3*

Everyone that l’ve worked with at Campus Federal has always been professional and courteous.

### 5/5 — Fix Mobile Deposit

*2026-01-02, version 4019.0.3*

The mobile check deposit feature is one of the worst I’ve seen.  Usually takes at least 4 scans before it will accept the check.  Other banks I’ve used do not seem to have this problem.  I like the online bill pay and have not had issues with other aspects of the app.

### 5/5 — Secure, Convenient

*2025-10-22, version 4018.1.1*

Very secure and really convenient.

### 5/5 — Great place to bank

*2025-09-26, version 4018.0.0*

Everything about Campus Federal credit union is top rate; the bank the tellers, the app. No need to ever go anywhere else.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
