# Canada Post — Track and get delivery updates

> Canada Post app for tracking packages, managing mail, and delivery updates. (iPhone/iPad app by Canada Post Corporation.)

- Source: https://appshunter.io/ios/app/canada-post/id394391577 (this page in markdown: same URL + `.md`)
- Developer: [Canada Post Corporation](https://appshunter.io/developer/394391580)
- Category: Business, Utilities
- Price: Free
- Rating: 4.60/5 from 4,868 App Store ratings · 886 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 149 MB
- Languages: American English, French (France)
- Released: 2010-11-10
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/canada-post/id394391577/reviews.md

## What is Canada Post?

Whether you’re tracking a package, checking what’s coming to your doorstep or paying duties and taxes with a tap, it makes it all quick and easy.

Here is what you can do on the iPhone app: 
• Track packages in an instant. Just scan the barcode, no typing required.
• See what mail is on the way. Get daily updates with MyMail.
• Pay duties and taxes. Use Apple Pay®, Google Pay™ or a credit card for fast, secure payments and other self-serve options.
• Never miss a delivery. Receive real-time alerts via push, text or email.
• Got a question? Our virtual assistant is ready to help, anytime.
• Find what you need fast. Look up nearby post offices, shipping rates or postal codes in seconds.
• Simplify international shipping. Complete mandatory customs forms online with ease.
• Pick up at your convenience. Choose the post office that works for you with FlexDelivery™.
• Confirm delivery. Get photo confirmation when your package is delivered.
• Access your business card instantly. Scan and save your Solutions for Small Business™ card.
• Make it your own. Customize delivery preferences.
• Returns made easier. Start a return by scanning your prepaid label with Self Scan.

Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca

Download the Canada Post app now and experience a smarter way to manage your mail!

## Key features

- Track packages instantly by scanning barcodes
- Receive daily mail updates with MyMail
- Pay duties and taxes securely
- Get real-time delivery alerts
- Find post offices and shipping rates
- Simplify international shipping
- Customize delivery preferences

## What do users think of Canada Post?

Overall sentiment: negative

**Pros**

- 👍 Good app
- 🚀 Convenient tracking
- 🚀 Useful features
- 👍 Reliable service
- 👍 Easy to use

**Cons**

- 🐛 Bugs and glitches
- 🔍 Inaccurate tracking information
- 🔍 Delayed updates
- 🔍 Lack of details
- 🔍 Useless for actual mail delivery
- 🔍 Unreliable notifications
- 🔒 Poor identity verification
- 🔍 Confusing interface

**Commonly reported bugs**

- Frequent sign-outs and login issues
- Inability to access 'MyMail' feature
- Tracking information not updating properly
- App crashes and freezes
- Incompatibility with certain devices/OS versions

**Most requested features**

- Improve mail notification features
- Provide more detailed tracking information
- Allow payment of duties/taxes within the app
- Improve identity verification process
- Streamline app navigation and design

## Recent user reviews (10 of 886)

All indexed reviews: https://appshunter.io/ios/app/canada-post/id394391577/reviews.md

### 1/5 — My mail

*2026-08-19, version 11.8.2*

I’ve entered all my details correctly and it can’t verify me - garbage app

### 1/5 — MyMail doesn’t work.

*2026-08-19, version 11.8.2*

The MyMail feature doesn’t work at all. All it does is show the confirm account info screen and when I hit continue with all the correct info, the screen just pops up again. Why make a feature like this that doesn’t even work properly?

### 1/5 — Can’t even log in

*2026-08-18, version 11.8.2*

Set up an account as instructed. Chose a valid user name and password. Asked to verify account via an e-mailed link, which I did. Then all I had to do was log in. “User name or password does not match our records”. Three attempts (correct info entered each time) and now locked out of the account until I contact them.
Forget it. Already more hassle than it’s worth.

### 1/5 — Using the app

*2026-08-18, version 11.8.2*

Why are we e forced to do this?  Hire actual people!!!!

### 5/5 — Best

*2026-08-18, version 11.8.2*

Best deliveries

### 3/5 — Cant sign up?

*2026-08-18, version 11.8.2*

Signed up, verified email, clicked the email button back into the app and i wasnt signed in. Signed in again twice, and the password i set isnt working. I went to reset it and got a 'something went wrong' page.

### 2/5 — Slow & Glitchy

*2026-08-18, version 11.8.2*

Everything takes forever to load, and you I had to complete the same task multiple times for it to work.

### 1/5 — Awful

*2026-08-17, version 11.8.2*

Terrible app. Terrible notification system. Nothing corresponds with reality. Mail delivered without any notification at all. Mail arrives days after it was supposed to. Mail showing as being on the way or delivered that never arrives. I really can't tell if it's the postal worker or the system itself but it doesn't really matter: Canada Post's days are numbered if this is the best they can do.

### 2/5 — Honest Review

*2026-08-17, version 11.8.2*

Pretty slow. Was supposed to arrive August the 10th but it is not here till August of 19.

### 1/5 — Too difficult

*2026-08-17, version 11.8.2*

I consider myself tech savvy and use more than 10 apps frequently. I found the set up of this new mail app quite impossible to get done

## Frequently asked questions about Canada Post

### What does the Canada Post app do?

The Canada Post app allows users to track packages, view incoming mail, pay duties and taxes, and receive real-time delivery alerts. It also helps users find post offices, calculate shipping rates, and manage international shipments.

### How can I track a package with the app?

You can track packages instantly by scanning the barcode using your device's camera, eliminating the need for manual typing. The app provides immediate tracking information for your shipments.

### Is the Canada Post app free to use?

Yes, the Canada Post app is free to download and use. While the app itself is free, there may be associated costs for shipping services or duties and taxes that can be paid through the app.

### What devices is the Canada Post app compatible with?

The app is available for iPhone and Android devices, as indicated by mentions of Apple Pay and Google Pay. Users can manage their deliveries on their preferred mobile platform.

### Can I customize my delivery preferences?

Yes, the app allows you to customize your delivery preferences. This includes options like choosing a preferred post office for pickup with FlexDelivery™ and setting up how you want to receive notifications.

## Version history (last 5 releases)

### 11.8.2 — 2026-08-04

Keeping things running smoothly.

This update includes behind-the-scenes improvements and squashes some pesky bugs. 

Have feedback or questions? We’re always listening – reach out at mobile.apps@canadapost.ca.

### 11.8.1 — 2026-07-14

Keeping things running smoothly.

This update includes behind-the-scenes improvements and squashes some pesky bugs. 

Have feedback or questions? We’re always listening – reach out at mobile.apps@canadapost.ca.

### 11.8.0 — 2026-06-03

New: Create return and shipping labels!
You can now generate return labels with a single tap, and everything you need to generate and pay for shipping labels is now in the app. Quick, convenient shipping and returns, wherever you are.

### 11.7.0 — 2026-04-28

New: Home Pickup is here!
Returning and sending items is easier than ever. Eligible customers can now schedule and pay for residential package pickups directly in the app.

### 11.6.2 — 2026-03-23

Keeping things running smoothly.

This update includes behind-the-scenes improvements and squashes some pesky bugs. 

Have feedback or questions? We’re always listening—reach out at mobile.apps@canadapost.ca.

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## More apps by Canada Post Corporation

- [CPC-SCP Comm](https://appshunter.io/ios/app/cpc-scp-comm/id6443721428)
- [Identity+](https://appshunter.io/ios/app/identity-plus/id6480061901)

All apps by Canada Post Corporation: https://appshunter.io/developer/394391580

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*