# Canara ai1 - Merchant App — user reviews > 20 indexed App Store user reviews of Canara ai1 by CANARA BANK, rated 3.60/5 from 342 ratings. - Source: https://appshunter.io/ios/app/canara-ai1-merchant-app/id6444886142/reviews - App overview in markdown: https://appshunter.io/ios/app/canara-ai1-merchant-app/id6444886142.md ## Newest reviews (2 of 20) ### 2/5 — Unable to login this app in my phone after upgrade *2023-02-03* This app is not working after last upgrade on 2nd february. Even reinstalling the app doesnot help as now i am not able to login even. Giving error as login with registered mobile number. However canara epassbook i am using with same details. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 2/5 — Nice app *2023-01-05* But how we ad others account number in this app savings account app having many options but this app doesn’t have options please improve **Developer response:** Thanks for your appreciation. Our retail mobile banking app "canara ai1 app" provides 250 + features. Please provide your suggestion for additional features and we will work on providing them. Merchant app is used for receiving the 'BHIM QR' credits. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to download account statement *2025-08-16* It says permission not granted, pls allow. There is no option to allow to save file in apps setting . **Developer response:** Dear Customer, For better assistance please share your registered mobile number and the specific issue with upisupport@canarabank.com. We will be happy to assist you. ### 1/5 — Worst Bank Application Ever Used *2023-10-01* How many times I need to register my number with the bank? Whenever I open this app, it says “Mobile number not registered with CBS….” This is the most frustrating part bank says my mobile is successfully registered and app says it is not. Learn to develop application by seeing other banks please like CitiBank or HDFC or SBI and I don’t have energy to write an email to your bank and share my issue. When so many have given 2star rating I think I better stay away from solving my issue. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — Transaction details not showing *2023-07-22* As I’m using this app from last 3months in initial all the QR scanned transactions are enabled after updating the app it was showing transaction not found pls look in to this fix the prblm asap **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — Poor App Performance *2023-02-21* Can’t login using biometric, Voice Notification doesn’t work. Too many bugs The App developer should rather fix the app, test the app properly then should focus on its launch. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — Worst banking app *2023-02-05* This is the worst banking app I’ve ever used. Every time I try to login, it says my number is not registered and I have to visit my branch to activate the same. I already have mobile banking activated on my number through branch and I have used it a couple times in past. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at hoditmb@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — New update *2023-02-03* This app is not same anymore after updating it , previously I was able to use my multiple accounts in. And on this app but now I am not able to do any transfers , RTGS,NEFT ,sorry but again things are going like private bank systems are more friendly then government banks **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at hoditmb@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — Bad *2023-02-03* It keeps crashing.. I uninstalled and installed again it keeps saying to put registered mobile number which am already using.. very bad for iPhone users.. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 1/5 — Unable to setup account with mobile number *2023-02-02* Hello Team While entering the mobile its always getting an error message to use the mobile number which is linked with your account however same mobile number is registered with account. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 2/5 — No notification settingd *2024-02-19* There are no Notification settings to receive e-mails or sms on other mobile numbers .No competition to paytm app at all. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at upisupport@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest. ### 2/5 — Transaction updates not available *2023-08-06* The app is unable to load recent tractions . Also e passbook view shows same entries **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ## Most praised reviews (8 highest-rated) ### 5/5 — Saving Account *2023-02-03* I have saving account , Canara saving account app not found in list **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at hoditmb@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 5/5 — We need Canara bank mobile banking app *2023-02-03* Canara bank mobile banking was removed please add to App Store **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at hoditmb@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 5/5 — Monty jain *2023-02-03* Canara bank ai1 all in one mobile banking app is not showing in App Store **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at hoditmb@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 3/5 — Transaction can’t show *2025-04-28* Last transaction not showing nd also today total amount collect not show this app (only this headline show ) **Developer response:** Hi, please send us more details regarding the issue you are facing or any error message that is displayed on the screen at upisupport@canarabank.com. Thanks. ### 3/5 — Canara Bank Mobile app not shown for apple *2023-02-03* Your app for mobile banking is not shown in the App Store of I os. Please look into the matter. Not able to access my account **Developer response:** Dear customer, Issue resolved, kindly try now. ### 2/5 — Worst app *2023-02-04* The app wasn’t working so I deleted and reinstalled entered the registered mobile number even after that it’s not opening. I’ve a doubt is it secured app??? **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 2/5 — Whats happen *2023-02-03* This app was working fine till yesterday but after update it is useless and this app is not working at all. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. ### 2/5 — Not opening *2023-02-03* From few days, this app is not getting open. I tried reinstalling this app but then to the it’s not working. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write us at upisupport@canarabank.com along with the details of the issue/ exact error message and registered mobile number. We will resolve it for you at the earliest. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*